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Full-time
bachelor degree, postgraduate degree
Competitive Salary Package, Performance Based Annual Bonus, Group Medical Insurance, Group Life Insurance, Modern Offices With Free Amenities, Fully Stocked Cafeterias
Posted 52d ago
~40 hrs/week
Responsibilities
Handle global client queries via email, chat, and calls while assisting with account opening and maintenance. Review new account documentation and ensure compliance with internal policies and procedures.
Requirements
Requires a university degree in finance or an MBA with excellent English communication skills. Proficiency in MS Office, specifically Excel, and strong analytical abilities are essential.
Full job description
Company Overview
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
Position Details:
The ideal candidate must have a high-level professional demeanor suitable for interaction with an experienced and active global clientele base.
Job Description:
Exposure in the global client handling process (respond to retail and professional clients' queries via email, chats, and inbound calls)
Assist clients with enquiries about accounts opening.
Collaborate with other cross-functional teams to assist with account approval and maintenance.
You will review documentation related to new account opening.
Follow internal policy and procedures when dealing with various account-related tasks.
Qualifications
Education: University degree required (MBA/bachelor's in finance background)
Excellent verbal and written communication skills in English are a must.
Proficient user of MS Office applications, especially Excel
Ability to prioritize effectively and multitask.
Independent, punctual, and careful working methods
Organized team player with an excellent eye for detail
Good quantitative/analytical skills
Company Benefits & Perks:
Competitive salary package.
Performance based annual bonus (cash and stocks).
Hybrid working model (4 days office/week).
Group Medical & Life Insurance.
Modern offices with free amenities & fully stocked cafeterias.
Monthly food card & company paid snacks.
Hardship/shift allowance with company provided pickup & drop facility*
Attractive employee referral bonus.
Frequent company sponsored team building events and outings.
* Depending upon the shifts.
**The benefits package is subject to change at the management's discretion.
The Professional’s Gateway to the World’s Markets.
Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
Greenwich, Connecticut
LinkedIn followers
116,812
Rated #1 Active Traders and #1 International Trading in 2025 by StockBrokers.com.
Interactive Brokers Group (Nasdaq: IBKR) and its affiliates provide automated trade execution and custody of securities, commodities, foreign exchange, and forecast contracts around the clock on over 160 markets in numerous countries and currencies from a single unified platform to clients worldwide. We serve individual investors, hedge funds, proprietary trading groups, financial advisors and introducing brokers. Our four decades of focus on technology and automation have enabled us to equip our clients with a uniquely sophisticated platform to manage their investment portfolios. We strive to provide our clients with advantageous execution prices and trading, risk and portfolio management tools, research facilities and investment products, all at low or no cost, positioning them to achieve superior returns on investments. Interactive Brokers has consistently earned recognition as a top broker, garnering multiple awards and accolades from respected industry sources such as Barron's, Investopedia, Stockbrokers.com, and many others.
Interactive Brokers Group’s consolidated equity capital exceeds $17 billion.
Throughout its history, the company’s mission has remained unchanged: Create technology to provide liquidity on better terms. Compete on price, speed, size, diversity of global products and advanced trading tools.
Interactive Brokers LLC is a member of NYSE, FINRA, SIPC. For more information, visit: ibkr.com.
Offices: 2 Pickwick Plaza, Greenwich, Connecticut 06830, US · 209 S La Salle St, Chicago, IL 60604, US
BrokerageTechnologyAdvanced TechnologyESGFinTechbreadth of productand low costsFinanceE-CommerceFinancial Services
How many Customer Service & Support jobs are open in Mumbai, India right now?
There are currently 1,153 open customer service & support positions in Mumbai, India listed on Clera. New openings are added daily as companies post roles.
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