Company Description Join Check Point Software Technologies as a Delivery Manager and be part of our global mission. As leaders in the Cyber Security industry, we tackle the most complex challenges head-on. Our diverse te…
Company Description As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, ou…
Company Description As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative and innovative people. At Check Point, ou…
Imagine yourself… Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. Thriving in a supportive team environment that inspires you to strive for exce…
Job Description Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities Maintenance of client information, management of cont…
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must ha…
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must ha…
Skills: Salesforce Lightning Web Components, HTML, CSS, JavaScript, Salesforce Platform
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to m…
Skills: Chromatography, GC, GCHS, GCMS, Technical Support
Imagine yourself… Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. Thriving in a supportive team environment that inspires you to strive for exce…
Skills: Technical Service Support, Installation, Preventive Maintenance, Breakdown Resolution, Customer Training
Graduate Trainee (Apprentice), Global Distribution Operations
Mumbai City, Maharashtra, India · On-site
Entry level$1.2B raised
Reporting To:Manager, Client Services Shift:EMEA (1:30 pm - 10:30 pm IST) (India) About Russell Investments, Mumbai: Russell Investments is a leading outsourced financial partner and global investment solutions firm prov…
Skills: Data Scrubbing, Analytical Thinking, Written Communication, Time Management, Organizational Skills
Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciti…
Skills: Customer Success, Account Management, Project Management, Talent Management, Communication
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
This role is eligible for our hybrid work model: Two days in-office. We use technology to help people, plain and simple. In this role, you’ll join our Contact Center Technology team to revolutionize the Customer Care Ope…
Main Purpose of the Role Summarize the main purpose of the role Individual contributor with comprehensive knowledge in the specific area. Ability to execute highly complex or specialized projects. Adapts precedent and ma…
Vice President, Treasures Team Lead, Consumer Banking Group
Mumbai City, Maharashtra, India · On-site
Senior+$6.0B raised
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a f…
Skills: Team Leadership, Relationship Management, Strategic Planning, Coaching and Mentorship, Customer Service
Who are we and what do we do? BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at …
About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability …
Skills: Windows 10, MS Office 365, MS Outlook, LAN Troubleshooting, Remote Access
Otis Elevator Co.
Skilled B-Service
Mumbai City, Maharashtra, India · On-site
Mid level$1.2B raised
Date Posted: 2026-04-17 Country: India Location: Wester Region - 9th Floor, Magnus Tower, Mindspace, Link Road, Malad (West), MUMBAI-400064, IndiaJob Title Maintenance Mechanic Role Overview Would you like to join a trul…
Global Interactions Support, Senior Associate, Institutional Equity Division
Mumbai City, Maharashtra, India · On-site
Mid level
The Global Interaction Support (GIS) team plays a critical role in ensuring that client interaction and engagement data is accurate, compliant and effectively distributed across external vendor platforms and client data …
Skills: Data Validation, Data Reconciliation, Process Analysis, Data Analytics, Stakeholder Management
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Full-time
Posted 31d ago
~40 hrs/week
Remote in Bengaluru, Karnataka, India, Mumbai City, Maharashtra, India
Responsibilities
Lead operational delivery activities for the India Professional Services team, focusing on enterprise security implementations and migrations. Manage consultant utilization, skill development, and end-to-end customer escalations to ensure high-quality service delivery.
Requirements
Requires proven experience managing technical consultants and handling enterprise-level customer escalations. Proficiency in Check Point technologies and experience with large-scale security delivery engagements are highly desirable.
Full job description
Company Description
Join Check Point Software Technologies as a Delivery Manager and be part of our global mission. As leaders in the Cyber Security industry, we tackle the most complex challenges head-on. Our diverse team of passionate individuals is dedicated to innovation and excellence. We empower our clients with cutting-edge solutions, serving a growing global customer base. By joining our team, you'll have the chance to make a meaningful impact in a remote-friendly, fast-paced, and fun environment.
This role is responsible for leading operational delivery activities across the India Professional Services project delivery business, supporting consultants delivering enterprise security implementations, migrations, upgrades and customer escalations.
The environment is highly dynamic and fast paced, requiring strong operational leadership, stakeholder management and delivery governance capabilities.
Job Description
Major Responsibilities
Create and execute efficient personnel management plans
Keep consultants utilization at a high level to meet annual objectives
Improve the skills of our Professional Services consultants
Maintain and increase the technical certification of consultants on the team
Maintain strong relationships with customers, partners, sales and SE teams
Strive to continuously improve current service offerings and delivery governance
Help develop additional service offerings to enhance customer value
Own and lead customer escalations end-to-end, working directly with customers, sales, SEs, TAC and consultants to drive resolution
Lead operational cadence calls and ensure actions are tracked through to completion
Always strive to improve the project delivery process and reporting structure
Conduct regular 1:1 meetings with consultants
Identify current and future challenges relating to skills, promotion, utilization and role development
Demonstrate strong leadership presence by driving discussions, decisions and outcomes
Be proactive, innovative and operationally focused
Help with consultant recruitment and hiring
Act as the primary delivery partner to sales leadership, ensuring regular communication, alignment and execution
Support management of critical customer cutovers, weekend activities and enterprise delivery requirements
Drive operational forecasting, resource planning and escalation management across the India project delivery business
Qualifications
Experience managing a team of technical consultants or engineers
Strong customer service, project management and quality control skills
Proven experience managing escalations and enterprise customer situations
Strong resource planning and operational management skills
Excellent leadership and stakeholder management capabilities
Strong teamwork skills and attention to detail
Experience with Check Point technologies is preferred
Experience managing firewall migrations, enterprise implementations or large-scale delivery engagements is highly desirable
Familiarity with technologies such as Maestro, VSX, VPN, CloudGuard and enterprise security environments is advantageous
Ability to manage conflicts and make strong operational decisions under pressure
Check Point Software Technologies Ltd. is a leading protector of digital trust, utilizing AI-powered cyber security solutions to safeguard over 100,000 organizations globally. Through its Infinity Platform and an open garden ecosystem, Check Point’s prevention-first approach delivers industry-leading security efficacy while reducing risk. Employing a hybrid mesh network architecture with SASE at its core, the Infinity Platform unifies the management of on-premises, cloud, and workspace environments to offer flexibility, simplicity and scale for enterprises and service providers.
Offices: 100 Oracle Pkwy, Suite 800, Redwood City, California 94065, US · 150 King Street, Toronto, Ontario M5H 1J9, CA · Bajza u., 24, Budapest, Hungary H-1062, HU · 5 Ha'Solelim Street, Tel Aviv, 67897, IL · 500 5th Ave, #25, New York, NY 10110, US
How many Customer Service & Support jobs are open in Mumbai City, India right now?
There are currently 502 open customer service & support positions in Mumbai City, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Mumbai City, India?
Companies currently hiring include Accenture, NTT DATA, Inc., DBS Bank, A.P. Moller - Maersk, NCR Atleos, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Mumbai City, India?
Yes — 77 of the 502 open customer service & support positions offer remote or hybrid work (18 remote, 59 hybrid).
How do I apply for Customer Service & Support jobs in Mumbai City, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.