Menlo Park, California, United States · On-site
$23/hr–$26/hr
Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…
Skills: Customer Service, Consultative Sales, Active Listening, Problem Solving, Adaptability
Menlo Park, California, United States · On-site
$16/hr–$27/hr
A Day in the Life: As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store looking filled and fresh by stocking and organizing merchandise on the shelves. You work with various approv…
Skills: Stocking, Merchandising, Customer Service, Inventory Organization, Equipment Operation
Menlo Park, California, United States · Remote OK
About Us Sprinter Health is an on-demand mobile health service that sends medical professionals to patients’ homes to perform blood draws, diagnostic and low acuity services, and wellness visits. We are building the clin…
Skills: Clinical Decision-Making, People Leadership, Project Management, Quality Improvement, Process Development
Menlo Park, California, United States · On-site
About Us Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polari…
Skills: Account Management, Customer Success Leadership, Life Sciences Domain Expertise, Technical Delivery Leadership, Net Revenue Retention
Menlo Park, California, United States · Remote OK
$21/hr–$21/hr
About Us At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. Sprinter Health is building the clini…
Skills: Outbound Calling, Patient Engagement, Electronic Health Record (EHR), Written Communication, Verbal Communication
Menlo Park, California, United States · On-site
What We Look For... We are looking for a Guest Service Concierge - Front Desk Agent to be part of a first-class Front Office Team that provides extraordinary service to our guests. The Key Responsibilities: Provide hotel…
Skills: Customer Service, Front Desk Operations, Concierge Services, Guest Relations, Cashiering
Menlo Park, California, United States · On-site
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Staff Supervision, Coaching, Crisis Management, Written Communication, Oral Communication
Menlo Park, California, United States · On-site
$17/hr–$23/hr
Join Our Team as a Retail Sales Representative! Are you ready to dive into the fast-paced world of wireless technology and make a real impact? Join us as a Retail Sales Representative and become the energetic, friendly f…
Skills: Customer Service, Sales, Wireless Technology Knowledge, Communication, Troubleshooting
Menlo Park, California, United States · Hybrid
$112k–$168k/yr
Scientist II, Field Applications Bioinformatics Support PacBio (NASDAQ: PACB) is a premier life science technology company that designs, develops, and manufactures advanced sequencing solutions to help scientists and cli…
Skills: Bioinformatics, High Throughput DNA Sequencing, Python, R, Bash Scripting
Menlo Park, California, United States · On-site
$16/hr–$16/hr
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and eve…
Skills: Customer Service, Cash Handling, Communication, Interpersonal Skills, Teamwork
Menlo Park, California, United States · Remote OK
About Us Sprinter Health is an on-demand mobile health service that sends medical professionals to patients’ homes to perform blood draws, diagnostic and low acuity services, and wellness visits. We are building the clin…
Skills: Virtual Wellness Visits, Health Risk Assessments, Medication Management, Care Coordination, Patient Education
Menlo Park, California, United States · On-site
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the compa…
Skills: Patient Care, Medical History Taking, Vital Signs Measurement, Medication Administration, Inventory Management
Menlo Park, California, United States · On-site
$31/hr–$35/hr
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Night - 08 Hour (United States of Amer…
Skills: Call Center Operations, Dispatching, Customer Service, Multi-tasking, Problem Solving
Menlo Park, California, United States · On-site
$75k–$95k/yr
Founded in 1993 by Stuart Shiff, DivcoWest, a DivCore Capital company, is a vertically integrated, real estate investment firm headquartered in San Francisco, with offices in Cambridge, Los Angeles, Menlo Park, Washingto…
Skills: Commercial Property Management, Tenant Relations, Financial Reporting, Vendor Management, MRI Accounting Software
Menlo Park, California, United States · On-site
$28/hr–$31/hr
Perk up your career with a bold new opportunity at Peet’s Coffee! We’re seeking passionate, people-first leaders to join our team as Assistant Store Managers. Do you want to work with curious, authentic, and passionate p…
Skills: Team Leadership, Operational Management, Customer Experience, Coaching, Employee Development
Menlo Park, California, United States · Remote OK
$21/hr–$21/hr
Patient Support Specialist I About Us At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. Sprinter…
Skills: Patient Support, Zendesk, Electronic Health Record (EHR) Systems, Healthcare Software, Lab Coordination
Menlo Park, California, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Access Control, Patrolling, Emergency Response, Customer Service, Incident Documentation
Menlo Park, California, United States · On-site
What We Look For... We are in search for an independent, but team-oriented hotel Laundry Attendant who will be responsible for helping the housekeeping, front desk, and maintenance departments, ensuring everything is res…
Skills: Linen Management, Cleaning, Minor Maintenance, Room Inspection, Teamwork
Menlo Park, California, United States · On-site
What We Look For... We are in search for an independent, but team oriented Room Attendant who will be responsible for thoroughly cleaning to Hotel's established cleaning standards the assigned guest rooms and work within…
Skills: Room Cleaning, Linen Management, Guest Services, Dusting, Vacuuming
Menlo Park, California, United States · On-site
What We Look For... We are in search of a smart, friendly, customer service-oriented night auditor who will help build lasting relationships with guests encouraging them to come back. Night auditors are not only responsi…
Skills: Customer Service, Night Auditing, Front Office Operations, Account Auditing, Financial Reporting
Menlo Park, California, United States • On-site
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Deliver outstanding service and value to members across multiple branch locations while achieving individual sales targets. Perform fundamental customer interactions including member services, product sales, and concierge duties.
Requires a high school diploma or GED and 2-4 years of work experience, including at least one year in a sales role. Must be flexible to work Saturdays and travel between different branch locations.
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The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, MEAs are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.
Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:
Member Experience
Member Services
Concierge
Auto Travel
Unlicensed Insurance Services
Smart Home Security
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.
Education & Experience / Licenses & Certification
Minimum Qualifications
High School Diploma/GED
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.
Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Teamwork: Develop quality relationships with peers, leaders and internal partners.
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.
Bonding/fingerprinting and P&C licensing may be required depending on branch needs.
Preferred Qualifications
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.
Customer Service experience.
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS
Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.
Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.
Must be available to work in different branch locations, and work on Saturdays.
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).
Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.
Approximately 50-80 percent of time spent on the job involves a personal computer.
Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday’s. May travel by car, plane or other form of transportation to attend business meetings.
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Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.AAA. Always here for our Members, communities, and you. Welcome to AAA Mountain West Group. For well over a century, we’ve continued our long-standing commitment to diligently serve our Members and communities. We have achieved this, and our exemplary reputation, by delivering our wide range of services that span from the roadside assistance we’re famous for; to automobile, homeowners, life and other personal lines of insurance; as well as travel services; and discounts that allow our Members to enjoy life both on and off the road. Beyond the top services we offer, there is still so much more to AAA. We also lead the way in the advocacy for alternative fuels and vehicles, encourage our employees to take advantage of the ability to volunteer their time to deserving organizations and causes in our communities, and offer an array of community focused programs such as car seat installation, teen safe driving, approved auto repair, and AAA battery round-up. Naturally, our leadership and excellence means finding the right individuals driven to continue and support the AAA commitment to serving our Members. We’re always looking for passionate people just like you to bring your unique perspectives and ideas to strengthen our team. Joining AAA means the opportunity to be yourself while building a successful career. You’ll also be able to take comfort in knowing that you’ll be covered by some of the best and competitive benefits in the industry.
Offices: 1277 Treat Blvd., Walnut Creek, CA 94597, US
There are currently 84 open customer service & support positions in Menlo Park, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Allied Universal, Albertsons Companies, Radiate Hospitality, Sprinter Health, Starbucks, among others. Browse the listings above to see every active employer.
Yes — 10 of the 84 open customer service & support positions offer remote or hybrid work (7 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
