Markham, Ontario, Canada · On-site
$69k–$111k/yr
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Ener…
Skills: Business Process Analysis, Process Mapping, Customer Journey Mapping, Lean Methodology, Six Sigma
Markham, Ontario, Canada · On-site
Position Summary: We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining o…
Skills: Customer Service, Point of Sale (POS), Visual Merchandising, Inventory Management, Suggestive Selling
Markham, Ontario, Canada · On-site
Position Summary: Join the Lovisa America team: It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team. Assist…
Skills: Team Leadership, Sales Techniques, KPI Management, People Management, Performance Management
Markham, Ontario, Canada · On-site
$17/hr–$18/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of a…
Skills: Customer Service, Inventory Management, Merchandising, Stocking, Health and Safety Compliance
Markham, Ontario, Canada · On-site
$28/hr–$31/hr
Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application. Land acknowledgement: Oak Valley Health is honoured to provide care on the traditional and treaty terr…
Skills: Patient Scheduling, Order Entry, Medical Terminology, Meditech, Computer Proficiency
Markham, Ontario, Canada · Hybrid
$110k–$125k/yr
Experience Aviva Together, we are Aviva. Our values — Care, Commitment, Community, and Confidence — guide how we show up for each other and for our customers. Individually, they’re words. Together, they define who we are…
Skills: Workforce Management, Capacity Planning, Forecasting, Operational Insights, Telephony Platforms
Markham, Ontario, Canada · On-site
MOBILIA INTERIORS INC., a leader in contemporary home furnishings for over 60 years, is seeking a dynamic, results-oriented Sales Consultant to join our team ! Our Mission: Our mission is to provide a consistently enjoya…
Skills: Retail Sales, Interior Design, Customer Experience, Merchandising, Communication Skills
Markham, Ontario, Canada · Hybrid
$40k–$60k/yr
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. At Aviva Canada, we put people first, our employee…
Skills: Windows OS, Microsoft 365, Active Directory, Azure, Intune
Markham, Ontario, Canada · Hybrid
$48k–$57k/yr
About The Role HUB International continues to grow and looking for a strong Commercial Lines Account Associate to support our Programs Practice. This is a great opportunity to work with an experienced and dedicated team …
Skills: Customer Service, Administrative Support, Insurance Documentation, Endorsements Processing, Accounts Receivable Collection
Markham, Ontario, Canada · On-site
$28/hr–$31/hr
Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application. Land acknowledgement: Oak Valley Health is honoured to provide care on the traditional and treaty terr…
Skills: Patient Scheduling, Order Entry, Medical Terminology, Meditech, Computer Proficiency
Markham, Ontario, Canada · Hybrid
Venture is looking for a motivated and experienced Microsoft 365 Specialist to join our managed services team. You will interact with clients to help design, manage and troubleshoot their IT systems and serve as an escal…
Skills: Microsoft 365, Azure, Windows Server, Hyper-V, VMware vSphere
Commissionaires Great LakesMarkham, Ontario, Canada · On-site
INTRODUCTION: Commissionaires Great Lakes (CGL) is a private, not-for-profit organization founded in 1925 on a mandate that prioritizes providing meaningful employment for veterans and others committed to the well-being …
Skills: Security guard, Access control, Surveillance, Patrol, Incident reporting
Markham, Ontario, Canada · On-site
$50k–$80k/yr
How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in…
Skills: Customer Service, Communication, Administrative Support, Vehicle Preparation, Time Management
Markham, Ontario, Canada · On-site
$55k–$63k/yr
Are you passionate about the latest trends in apparel and creating exceptional shopping experiences? Join us as a Softgoods Department Sales Manager, where you’ll lead our team in delivering exceptional service and…
Skills: Retail Leadership, Visual Merchandising, Inventory Management, KPI Management, Customer Service
Markham, Ontario, Canada · On-site
WE ARE HIRING FULL-TIME STORE ASSOCIATES FOR OUR UNIQLO STORE IN MARKVILLE CENTRE, MARKHAM LOCATION UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respect…
Skills: Customer Service, Point of Sale (POS), Communication, Inventory Replenishment, Teamwork
Markham, Ontario, Canada · Hybrid
$90k–$120k/yr
As a Sr Customer Success Management Professional here at Honeywell, you will be responsible for building and maintaining strong relationships with customers, ensuring their success and satisfaction with our products and …
Skills: Customer Success Management, Account Management, Relationship Building, Problem Solving, Negotiation
Markham, Ontario, Canada · On-site
$40k–$50k/yr
Join Our Dynamic Team at Zenetec: Automotive Parts Administrator Are you passionate about auto parts and thrive in a fast-paced environment? Zenetec, a leading auto repair center, is seeking a skilled Parts Administrator…
Skills: Parts Ordering, Customer Service, Vendor Management, Organization, Multitasking
SAMSON Controls Inc. CanadaMarkham, Ontario, Canada · On-site
$50k–$70k/yr
Job Summary: The Shop Technician plays an essential role in delivering customer service excellence to SAMSON’s customers and internal colleagues and partners. Reporting to the Operation & Service Manager, the Shop Techni…
Skills: Product Assembly, Hydrostatic Testing, Calibration, Mechanical Aptitude, Forklift Operation
Markham, Ontario, Canada · Hybrid
Posting Description Business Line: Commercial Lines Hours Per Week: 35 (Full-Time) Location: Markham, Newmarket, Oshawa, Sudbury – Hybrid Setting (https://www.nfp.ca/about-nfp/find-an-office) Job Duration: Full-Tim…
Skills: Customer Service, Administrative Support, Insurance Administration, Collaboration, Organization
Markham, Ontario, Canada · On-site
$17/hr
Genda Americas proudly has a Play to Win culture. We live and breathe amusement. Come and change the game with us and learn to play different. We have an immediate opening for the position of Part-Time Amusement Associat…
Skills: Customer Service, Cash Handling, Upselling, Inventory Management, Conflict Resolution
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The analyst is responsible for examining and streamlining business processes to identify inefficiencies and bottlenecks. They collaborate with stakeholders to design, implement, and monitor optimized workflows and technologies to improve organizational effectiveness.
Requires a BBA or equivalent degree and 3+ years of experience in business process analysis, specifically within contact center or customer service environments. Proficiency in process mapping tools and methodologies like Lean or Six Sigma is essential.
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.
A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.
If you are ready to become one of our Experts, we would love to hear from you.
Role: Business Process Analyst
Status: Contract - 12-Months
Reports to: Senior Manager, Business Process and Continuous Improvement
Division: Enercare Home Services
Location: Birchmount Office (Markham)
Compensation: $69,136 - $110,618
Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications.
A business process analyst examines, improves and streamlines business processes within an organization. They are responsible for identifying inefficiencies, bottlenecks and areas for improvement in the existing business processes. This involves thoroughly analyzing the current processes and identifying opportunities for optimization.
Once the areas for improvement are identified, a business process analyst works with various teams within the organization to develop and implement new processes, procedures and technologies that would improve the overall efficiency and effectiveness of the organization. They collaborate with stakeholders to gather requirements and ensure all teams are aligned on the proposed changes.
The responsibilities of business process analysts also involve conducting process audits and performance assessments to ensure the processes are effective. They also provide training and support to the team members with regard to the new technologies.
Responsibilities:
Requirements:
Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.
Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
Experts at heating, cooling, water heating, water purification, plumbing and electrical.
Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our homes and buildings. We take pride in continually striving to make a positive impact in the communities we operate in. Enercare is a company that believes strongly in the health, safety and wellness of our people. It’s a place where careers are made. A place where people care about the communities we operate in, and who are inspired everyday by our purpose. In our values and our ambitions, we embrace change, and support our team members along the way. Nationally, Enercare Inc. operates under several brands including Enercare, Service Experts, HydroSolution, Pioneer Plumbing & Heating, and Syles Mechanical Services, servicing Canadians in Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. We are united through our joint commitment to excellent customer service to the Canadians we service every day, and our mission to contribute to a resilient, sustainable future. Enercare Inc. Is wholly owned by Brookfield Infrastructure Partners LP (“Brookfield”), a global leader in the management of alternative assets across real estate, infrastructure, renewable power, and private equity.
Offices: 7400 Birchmount Rd, Markham, Ontario L3R, CA
There are currently 345 open customer service & support positions in Markham, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Global Elite Consultants, Starbucks, Enercare Inc., TD, CAA Club Group, among others. Browse the listings above to see every active employer.
Yes — 92 of the 345 open customer service & support positions offer remote or hybrid work (45 remote, 47 hybrid).
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