Makati, Metro Manila, Philippines · On-site
Job Summary: We are a world-leading smart mobility SaaS company with over 2.4 million subscribers across 24 countries, and we are looking for a Aftersales Relationship Officer or Key Account Officer to join our team. Our…
Skills: Account Management, Customer Service, B2B Client Handling, Relationship Building, Upselling
Makati, Metro Manila, Philippines · On-site
Job Summary: We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Key Account Manager/ Key Account Officer to join our team. Our teams are col…
Skills: Account Management, Customer Service, B2B Client Handling, Relationship Building, Upselling
Makati, Metro Manila, Philippines · On-site
Job Summary: We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Key Account Manager/ Key Account Officer to join our team. Our teams are col…
Skills: Account Management, Customer Service, B2B Client Handling, Relationship Building, Upselling
Makati, Metro Manila, Philippines · On-site
Job Summary: We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Key Account Manager/ Key Account Officer to join our team. Our teams are col…
Skills: Account Management, Customer Service, B2B Client Handling, Relationship Building, Upselling
Makati, Metro Manila, Philippines · On-site
Job Summary: We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Key Account Manager/ Key Account Officer to join our team. Our teams are col…
Skills: Account Management, Customer Service, B2B Client Handling, Relationship Building, Upselling
Makati, Metro Manila, Philippines · On-site
Job Summary: We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Key Account Manager/ Key Account Officer to join our team. Our teams are col…
Skills: Account Management, Customer Service, B2B Client Handling, Relationship Building, Upselling
Makati, Metro Manila, Philippines · On-site
Job Summary: We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Key Account Manager/ Key Account Officer to join our team. Our teams are col…
Skills: Account Management, Customer Service, B2B Client Handling, Relationship Building, Upselling
Makati, Metro Manila, Philippines · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Product Support, Troubleshooting, User Acceptance Testing, Generative AI Prompting, Root Cause Analysis
Makati, Metro Manila, Philippines · Hybrid
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, …
Skills: Order Management, Customer Service, SAP, English Fluency, Mandarin Fluency
Makati, Metro Manila, Philippines · On-site
MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The co…
Skills: Dental Charting, Patient Scheduling, Instrument Sterilization, Radiography, Inventory Management
Makati, Metro Manila, Philippines · On-site
Job Description: Provide L2 support for IBM AS/400 / IBM i systems and applications Monitor system health, jobs, subsystems, message queues, and batch schedules Perform incident troubleshooting, root cause analysis, and …
Skills: IBM AS/400, IBM i, OS/400, RPG/RPGLE, CL/CLLE
Makati, Metro Manila, Philippines · On-site
Company Description Raffles Makati is a luxurious retreat in the heart of Manila’s financial district, offering 32 elegantly appointed suites with floor-to-ceiling windows showcasing breathtaking city views. Since its op…
Skills: Customer Service, Fine Dining, Order Taking, Reservation Management, Communication Skills
Makati, Metro Manila, Philippines · Hybrid
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the glob…
Skills: Payroll Processing, Employee Onboarding, Compliance Management, Customer Service, Communication Skills
Nippon Hasha, Inc.Makati, Metro Manila, Philippines · On-site
Delivers frontline guest service including order-taking, cashiering, bar preparation, and reception. Ensures accurate transactions, cleanliness, and adherence to service standards.
Skills: Guest Service, Order-taking, Cashiering, Bar Preparation, Reception
Nippon Hasha, Inc.Makati, Metro Manila, Philippines · On-site
Delivers frontline guest service including order-taking, cashiering, bar preparation, and reception. Ensures accurate transactions, cleanliness, and adherence to service standards.
Skills: Guest Service, Order-taking, Cashiering, Bar Preparation, Reception
Nippon Hasha, Inc.Makati, Metro Manila, Philippines · On-site
Leads assigned section or shift, ensuring service readiness, order accuracy, and smooth guest experience. Supports team coordination, table/bar setup, and issue escalation.
Skills: Team Coordination, Guest Experience Management, Order Accuracy, Service Readiness, Issue Escalation
Makati, Metro Manila, Philippines · Hybrid
We are seeking a Customer Success Manager (CSM) to join our team and help drive customer satisfaction, retention, and growth. As a CSM, you will be responsible for managing the post-sale relationship with customers, ensu…
Skills: Customer Onboarding, Relationship Management, Account Health Monitoring, Churn Reduction, Upselling
Makati, Metro Manila, Philippines · On-site
Hey, mabuhay! 👋 Thanks for dropping by. We know looking for the right job can feel like being stuck in EDSA traffic, so we’ll keep it moving and get straight to the point. With over 8 million downloads and a powerful ne…
Skills: Customer Service, Problem Resolution, Oral Communication, Written Communication, English Proficiency
Makati, Metro Manila, Philippines · On-site
The job focus is to work with all Implementation Centers, Data Conversion Services, Financial Service Centers and clients to ensure timely, efficient reconciliation and entry of quarterly and annual tax deposit informati…
Skills: Tax Deposit Reconciliation, Client Relationship Management, Data Conversion, Tax Filing Services, Process Improvement
Makati, Metro Manila, Philippines · On-site
About us Since 2012, Finstro has been rewriting the rules of B2B Trade Finance. We’ve served global businesses with over $1 billion in Trade Payments by providing a complete cashflow management platform. From enabling se…
Skills: Application Support, Production Support, SQL, APIs, Jira
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Build and maintain strong relationships with decision makers and fleet managers to ensure customer satisfaction and retention. Resolve client inquiries and identify new business opportunities for upselling through proactive engagement.
Requires a Diploma or Bachelor's degree with 3-5 years of experience in customer service, aftersales, or B2B account management. Must be proficient in English, tech-savvy, and able to work onsite in Makati with fieldwork capabilities.
We are a world-leading smart mobility SaaS company with over 2.4 million subscribers across 24 countries, and we are looking for a Aftersales Relationship Officer or Key Account Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Build strong relationships with decision makers/fleet managers/system users and manage of all services related to Key Accounts
Establish good rapport and trust though proactive engagement
Understanding client needs and identifying new business opportunities for upselling
Resolve customers enquiries or issues from all channels, and ensure proper follow-up to the final resolution within the stipulated time frame
Coordinate with internal teams to deliver solutions that meet client's objectives
Identify and implement new strategies for increasing customer satisfaction, loyalty and retention by going above and beyond expectation
Prepare regular reports of progress and forecasts to internal and external stakeholders
Diploma/Bachelor's degree in any field or course or equivalent industry experience
With minimum 3-5 years customer service experience, aftersales or account management/ handling existing B2B clients
Proficient in English
Excellent communication and interpersonal skills
Tech-savvy and computer literate
Team player with a high level of energy and able to work independently
Willing to work onsite in Poblacion, Makati City and can-do fieldwork around Metro Manila and nearby areas.
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Cartrack is a leading global Software-as-a-Service (SaaS) platform provider for small, medium and large businesses, as well as consumers needing a software platform for data analytics to optimise fleets, driver behaviour, insurance risk, safety and asset recovery. Data analytics remain Cartrack’s primary offering, in addition to growing its artificial intelligence and value-added services to deliver a tangible return on investment to its subscribers. Cartrack is also renowned for its agility and speed in developing innovative, first-to-market solutions that are aimed at further enhancing the customer experience. Cartrack’s impressive organic growth since being launched in South Africa in 2004 has resulted in an extensive footprint in 23 countries across Africa, Europe, North America, Asia Pacific, and the Middle East. With an active subscriber base in excess of 1.5 million, the Group ranks among the largest of its peer companies globally. Cartrack is a vertically integrated service-centric organisation owning all its unique intellectual property and business processes, ranging from in-house design, device and software development, mobile-technical workshops and sales. Hence, Cartrack is in full control of delivering superior service while also protecting its industry-leading margins and clean balance sheet.
Offices: 2 Aljunied Avenue 1, #06-11, Singapore, 389977, SG · Grosvenor Corner, 195 Jan Smuts Ave, Rosebank, Johannesburg, Gauteng 2196, ZA · Letjen S. Parman St No. Kav. 28, SOHO Capital Podomoro City Lt 16, Suite #06, Jakarta, West Jakarta 11470, ID · 825 อาคารไพโรจน์กิจจา ชั้น 9C, Debaratna Rd, Bang Na, Bangkok, Bangkok, 10260, TH · SM Cyber Makati One, 4th, 373 Sen. Gil J. Puyat Ave, Makati, Metro Manila, Philippines, Manila, Makati, PH
There are currently 434 open customer service & support positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BDO Unibank, Metrobank, ADP, Cartrack, Booth, among others. Browse the listings above to see every active employer.
Yes — 137 of the 434 open customer service & support positions offer remote or hybrid work (23 remote, 114 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
