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Part-time
Medical, Dental, Vision, Paid Time Off, Employee Discounts, Retirement Savings
Posted 81d ago
~40 hrs/week
Responsibilities
Drive sales by providing personalized customer experiences and acting as a brand representative. Maintain visual and operational standards while supporting shipment and omni-channel order fulfillment.
Requirements
Requires a passion for the Urban Outfitters brand and experience in customer service and teamwork. Must be able to work flexible hours, including nights, weekends, and holidays.
Full job description
Location
This position is located at 6600 Topanga Canyon Blvd, Canoga Park, California, 91303 United States
Role Summary
A Sales Associate contributes to driving sales through providing a genuine experience to each customer.
Role Responsibilities
Brand Experience
Acts as a brand representative reflective of the company values
Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Teamwork + Communication
Contributes to the store by being positive, respectful, and helpful to others
Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
Exhibits a willingness to learn and adapt; is flexible to change and open to try new ways of doing things
Visual + Business Operations
Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications
Passion for UO brand
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores
#URBANNA
Pay Range
USD $18.42 - USD $18.42 /Hr.
Urban Outfitters Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may resultin bringing the total compensation to a higher range.
US EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Related keywords
RetailMPOSPOSCurbside Pick UpOmni ChannelVisual StandardsInventory AccuracyProduct Loss ReductionCustomer InteractionBrand Representation
Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity at its core. 50 years on, and 55 stores across Europe later, we’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button.
We bring together a nostalgia for the past with an enthusiasm to shape the future. It’s what makes us UO.
Want to be part of it? Join us!
Offices: 146 Brick Lane, Shoreditch, London E1 6RU, GB
How many Customer Service & Support jobs are open in Los Angeles, CA right now?
There are currently 6,347 open customer service & support positions in Los Angeles, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Los Angeles, CA?
Companies currently hiring include Domino's, Starbucks, Allied Universal, Kroger, Keck Medicine of USC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Los Angeles, CA?
Yes — 477 of the 6347 open customer service & support positions offer remote or hybrid work (197 remote, 280 hybrid).
How do I apply for Customer Service & Support jobs in Los Angeles, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.