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Provide first and second line technical support for electronic FX pre-trade applications to ensure production stability. Act as a Subject Matter Expert to facilitate the delivery of new functionality and manage relationships with external vendors.
Requires essential experience in Financial Markets with a strong understanding of FX products and low-latency environments. Technical proficiency in containerized environments, monitoring tools, and network concepts is necessary.
Role Title eFX Technical Support Analyst
Location London
About Westpac Australia’s oldest bank and one of the four major banking organisations in the country. Through Westpac Institutional Bank, we support corporate, institutional and government clients globally with specialist expertise across banking, markets and capital markets services.
Our London office is a key international hub, working closely with teams across Australia, Asia, Europe and the Americas. The business plays an important role in supporting cross border funding, investor access, and international capital markets activity for clients in the UK, Europe, Australia and New Zealand.
How will I help
Reporting to the Head of Support, Europe & Americas, this position is responsible for providing first and second line FX pre-trade application support and assisting in delivering a variety of project and BAU related activities for Westpac’s electronic pre-trade systems globally.
The primary objective of this role is to maintain production stability and facilitate the delivery of new functionality to Westpac business users and customers that will grow the revenue, improve the customer experience and reduce expenses for the Global Financial Markets product line.
It is envisaged that the successful person will become the Subject Matter Expert (SME) for eFX Pre-Trade application support within the E&A region.
Key Accountabilities
What’s in it for me
You will join a collaborative and supportive international team during a period of strong strategic growth for Westpac Institutional Bank. Westpac provides a broad range of health, wellbeing, lifestyle and financial benefits.
Experience and domain knowledge
Technical skills
Personal skills
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID' biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority. We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group. We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow. Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
Offices: 275 Kent St, Sydney, New South Wales 2000, AU
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