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Full-time
Drg Cares Grant Program, Drg Savings Marketplace, Employee Assistance Program, Live Mas Scholarship Program, Employee Referral Program, Education Benefits
Posted 6d ago
~40 hrs/week
Responsibilities
Act as a brand ambassador by providing exceptional customer service and processing orders accurately. Prepare and serve food and beverages efficiently while maintaining a clean and safe work environment.
Requirements
Candidates must be at least 16 years old with basic math and reading proficiency. Physical ability to stand for long periods and lift up to 50 pounds is required.
Full job description
JOB TITLE: Team Member (TM)
SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC)
STATUS: Non-Exempt
BASIC PURPOSE
A Team Member is someone who enjoys people and is excited about working on a winning team! They come to work with a Positive, Can-Do Attitude! Every day!
MAJOR RESPONSIBILITIES
As a brand ambassador, assist in creating lifelong connections with customers.
Provide exceptional customer service at all times.
Ensure accuracy while processing payments and inputting orders.
Prepare and serve food/beverages quickly and efficiently while following food safety guidelines.
Maintain a clean and safe work environment.
Follow all company policies and procedures.
Maintain a professional appearance.
BENEFITS
DRG Cares Grant Program: Grants to assist employees with life challenges and financial assistance.
DRG Savings Marketplace: Exclusive access to discounts for DRG employees.
Employee Assistance Program: Counseling services, legal support, travel assistance, etc.
Live Mas Scholarship Program
Employee Referral Program
Education Benefits: GED reimbursement, free second language education, etc.
DailyPay: Program that allows you to get your paychecks daily.
LEADERSHIP BEHAVIORS
Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gathers first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Action Oriented: Enjoys working hard; is action-oriented and full of energy for challenging tasks; not fearful of acting with minimal planning; seizes more opportunities than others.
Ethics and Values: Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what they preach.
Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when they disagree.
KEY RELATIONSHIPS
Customers
Colleagues
Internal Teams & Vendors
KNOWLEDGE & SKILL REQUIREMENTS
Education: Basic math and reading proficiency.
Age Requirement: Must be at least 16 years old.
Compliance: Maintain a valid Health Card or Work Permit as required by state or local regulations.
Communication: Strong verbal communication skills.
Physical Requirements:
Ability to stand and walk continuously throughout scheduled shift.
Ability to lift up to 50 pounds.
Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive motions.
ABOUT US
Diversified Restaurant Group is a people-first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family!
What started as a 30-unit Taco Bell business in 2012 has since grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada, along with Arby’s restaurants in Alaska, California, and Nevada. We have more than 9,000 team members and continue to grow every day!
DISCLAIMER
You are applying to DRG Meats LLC, a franchisee of Arby’s Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs
Related keywords
Food ServiceQuick Service RestaurantBrand AmbassadorFood Safety GuidelinesCustomer FocusHealth CardWork PermitHospitalityRetail
KBP Inspired is a division of KBP Brands that owns & operates Arby's restaurants.
Industry
Restaurants
Company size
10,001+ employees
LinkedIn followers
157
KBP is one of the largest and fastest-growing franchise groups in the U.S.
Are you looking for opportunities for personal, professional, and financial growth? A career in the quick service restaurant industry with KBP may be a fit for you!
How many Customer Service & Support jobs are open in Las Vegas, NV right now?
There are currently 4,081 open customer service & support positions in Las Vegas, NV listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Las Vegas, NV?
Companies currently hiring include Terrible's, Domino's, Albertsons Companies, Caesars Entertainment, Station Casinos, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Las Vegas, NV?
Yes — 173 of the 4081 open customer service & support positions offer remote or hybrid work (86 remote, 87 hybrid).
How do I apply for Customer Service & Support jobs in Las Vegas, NV?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.