Claims Representative - CH09CN We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goal…
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$56k–$85k/yr
Full-time
high school, bachelor degree
Posted 21d ago
~40 hrs/week
Responsibilities
The representative is responsible for investigating, valuing, and settling workers' compensation claims while adhering to corporate and statutory guidelines. They must maintain productive relationships with claimants and professional resources to facilitate recovery and efficient claim outcomes.
Requirements
A high school diploma is required, though a bachelor's degree and prior workers' compensation claim handling experience are preferred. Candidates must be able to obtain a State Adjuster's License within one year of hire.
Full job description
Claims Representative - CH09CN
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Worker Compensation Claim Representative is accountable to plan, recommend and execute the investigation of worker compensation claims. Our dynamic team of claim professionals provide superb customer service with the valuation, disposition and settlement of worker compensation claims while consistently adhering to our corporate claim settlement policies. Additionally, the Claim Representative will work within established procedures in adherence to statutory, regulatory and ethical requirements.
Work Arrangement: This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, Las Vegas, NV, Lake Mary, FL, San Antonio, TX, Naperville, IL or Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.
Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims
Leverage a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants
Provide exceptional customer service by establishing and maintaining productive business relationships with customers
Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions
Provide accurate mathematical calculations of disability benefit rates and claim financial exposures
Leverage contemporary technology to achieve accurate and efficient claim outcomes
Consistently demonstrate professional diplomacy during all interactions with customers
Contribute to a courageous culture that promotes collaboration to maximize operational performance and employee engagement
Embrace a culture of continuous improvement
Qualifications:
Prior workers’ compensation insurance claim handling is preferred
HS Diploma required, Bachelor’s Degree is preferred
Demonstrated passion for delivering a superb customer experience
Excellent organizational skills, especially regarding prioritizing work activities
Strong computer proficiency in the MS Office Suite (Word, Excel, Outlook & PowerPoint)
Superb time management and organizational skills
Ability to meet productivity targets in a fast-paced, team-oriented environment
Excellent communication skills and negotiation skills
Ability to adapt and flourish using industry-changing workflows
Excellent written and verbal communication skills
Demonstrates active listening to attentively meet the needs of our customers and exhibit empathy during difficult situations
Ability to self-manage competing priorities while delivering accurate work within key timelines
Additional Details:
As a condition of your employment, you must obtain and maintain a State Adjuster's License to process Property & Casualty Insurance. Continued employment with The Hartford is contingent upon the successful passage of the Licensing exam within 1 year from your date of hire.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$56,391 - $84,587
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Doing more and doing better for our customers every day.
Industry
Financial Services
Company size
10,001+ employees
Founded
1810
Headquarters
Hartford, CT
LinkedIn followers
320,143
Showing up for people isn’t just what we do. It’s who we are – for over 200 years. And while it looks different every day, we do more to innovate for our customers, our communities and our employees. Because you put your trust in us.
Offices: 690 Asylum Avenue, Hartford, CT 06155, US · 8888 E Raintree Dr, Scottsdale, Arizona 85260, US · 6430 S Fiddlers Green Circle, Greenwood Village, Colorado 80111, US · 1120 S Tryon St, Charlotte, North Carolina 28203, US · 200 Colonial Center Pkwy, Lake Mary, Florida 32746, US
Property and Casualty InsuranceMutual Fundsand Group BenefitsFinanceEmployee BenefitsLife InsuranceInsuranceProperty InsuranceWholesaleFinancial Services
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