Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help mill…
Skills: Dynatrace, Application Performance Monitoring, Shell Scripting, Linux, Unix
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live…
Skills: Branch Operations, Digital Adoption, Change Management, Customer Service, Analytical Skills
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Entity: Finance Job Family Group: Operations Group Job Description: Purpose of role: The Order Management (“OM”) Specialist is the customer’s key contact point when placing orders for International, Domestic Marine and E…
Skills: Order Management, Customer Relationship Management, Order-to-Cash Process, Stakeholder Engagement, Thai Language Proficiency
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, …
Skills: Compliance, AML, KYC, Due Diligence, Sanctions Checking
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people,…
Skills: Platform Support, System Configuration, Master Data Governance, Technical Troubleshooting, JIRA
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Title: DRSC - Associate - Global Employer Services Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe…
Skills: Administrative Support, Client Relationship Management, Database Management, Invoicing, Immigration Coordination
Kuala Lumpur, Kuala Lumpur, Malaysia · Hybrid
Location & work modality: Malaysia or comparable time zone Start: ASAP Type of Contract: Contractor Average 40 hours per week, 9x5 business hour support with after hour on-call response/resolution for category 1 incident…
Skills: Service Delivery Management, SLA Compliance, Incident Management, Change Governance, Operational Governance
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Skills Required: Client OnboardingDigital Platform SupportClient Service & SupportDigital Adoption InitiativesPre-Trade & Post-Trade Support Product Coverage: FXDerivatives Experience: 2–8 Years Skills Required: Client O…
Skills: Client Onboarding, Digital Platform Support, Client Service & Support, Digital Adoption Initiatives, Pre-Trade Support
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia. Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exch…
Skills: Knowledge Management, Content Writing, Research, AI Tool Proficiency, English Communication
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
The Marketing Rookie will be responsible to support the Event and Partnership Marketing projects. They will have the opportunity to embark on a 360° learning journey and become a part of the Marketing team. Responsibilit…
Skills: Event Planning, Partnership Marketing, Campaign Execution, Project Management, Vendor Management
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
We are looking for an experienced Windows Server Administrator to join our team and support enterprise infrastructure environments. · Location: Malaysia · Employment Type: Full-Time · Industry: IT Infrastructure & Suppor…
Skills: Windows Server 2019, Microsoft SQL Server, PowerShell, Active Directory, Server Monitoring
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
TP-Link is a global provider of reliable networking and CCTV products available in over 170 countries and serving billions of customers worldwide. TP-Link has been ranked by analyst firm IDC as the No. 1 provider of Wi-F…
Skills: Sales Administration, Sales Coordination, Microsoft Excel, VLOOKUP, Reporting
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests …
Skills: Guest Relations, Concierge Services, Supervisory Leadership, Conflict Resolution, Staff Training
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
About Job As a Banking Operations Executive, you will play a pivotal role within our Operations team, working closely with the Banking Operations Manager, Client Services, Technology, Product Teams and other teams to ens…
Skills: Brokerage Operations, Cash Transfers, Transactional Due Diligence, Customer Due Diligence, Suspicious Transaction Monitoring
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Responsibilities: Instil a high standard of friendly, professional customer service. Supporting store overall replenishment & housekeeping. Maintenance of sufficient stock level at all times. Being a cashier and promote …
Skills: Customer Service, Skincare Advice, Sales, Cashiering, Stock Replenishment
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
$2k–$2k/mo
Company Description The AccorHotels Group values employees’ work and implication in the Group; every year a worldwide programme of employee recognition rewards and pays tribute to employees who have best represented the …
Skills: Customer Service, Inventory Management, HACCP Standards, MICROS POS, Microsoft Office Suite
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Key Objective The position is responsible for the delivery of best practice claims operations, consistent delivery of services within target levels, relationships with suppliers/stakeholders, management and reconciliatio…
Skills: Medical Claims Handling, Medical Report Interpretation, Claims Auditing, Sanctions Checking, TPA Management
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…
Skills: Housekeeping, Cleaning, Guest Relations, Stock Management, Professional Communication
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleani…
Skills: Quality Inspection, Staff Supervision, Scheduling, Employee Training, Conflict Resolution
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Xendit provides payment infrastructure across Southeast Asia and is expanding to Greater China and LATAM. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and hel…
Skills: Team Leadership, Customer Operations Management, Relationship Management, Mandarin Proficiency, English Proficiency
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage and provide technical support for application monitoring tools, specifically designing and implementing Dynatrace solutions. Responsibilities include setting up alerts, creating leadership dashboards, and performing root cause analysis for major incidents.
Requires over 7 years of experience as a Subject Matter Expert in Dynatrace and other APM tools, with a background in matrix organizations. A university degree in IT and ITIL V3 Foundation certification or higher are required.
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
Perform administration, setup and review of alerting for verifying the integrity and availability of all hardware, server resources, systems and key processes.
Design and implement Dynatrace monitoring solutions that meet the needs of our internal teams and external clients.
Ongoing setup of alerts and processing thresholds.
Provide education / training to other team members as well as other IT departments of how to use the tool in a productive, efficient way to identify potential problem areas.
Proactive investigation of potential problem areas based on monitoring statistics.
Creation of monitoring dashboards and key metrics for IT leadership.
Investigate & resolve issues resulting from major incidents as part of incident management and provide detailed root cause analysis.
Familiarity with networking and storage concepts
Experience with Oracle, EBS, SOA is a plus
Experience with Linux, Unix & Sun Solaris systems
Experience with Shell scripting and other scripting tools
Ability to be proactive, creative problem solver and work well under pressure
Excellent verbal and written communication skills
Work collaboratively with other departments and functional teams to coordinate effective solutions.
Knowledge of current documentation materials, methods, technology and practices
Ensure AIA company standards and procedures are followed
Proven experience & SME (7+ years) in Dynatrace & other APM monitoring tools.
Previous proven working experiences in working under matrix organization and people in multiple countries is a must.
Hands on experience on Design and implement Dynatrace monitoring solutions; OR
An equivalent combination of qualifications and relevant experience.
Degree Holder of University on Information Technology or related discipline
ITIL V3 Foundation certification or higher
Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd. The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$345 billion as of 31 December 2025. AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 44 million individual policies and over 16 million participating members of group insurance schemes. AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”. (1) Hong Kong SAR refers to the Hong Kong Special Administrative Region. (2) Macau SAR refers to the Macau Special Administrative Region.
Offices: AIA Central, 1 Connaught Road, Central, Hong Kong N/A, HK
There are currently 412 open customer service & support positions in Kuala Lumpur, Malaysia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., CIMB BANK BERHAD, Hilton, H&M Group, AIA, among others. Browse the listings above to see every active employer.
Yes — 71 of the 412 open customer service & support positions offer remote or hybrid work (10 remote, 61 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
