Houston, Texas, United States · On-site
Job Summary Company NextGen Security, LLC Location Houston, TX Industries Security Integration Job Type Full Time Employee Years of Experience 5+ years of experience Career Level Experienced (Manager) Exemption Exempt Se…
Skills: Service Operations Management, Team Leadership, Customer Relationship Management, Contract Management, Subcontractor Management
Houston, Texas, United States · On-site
Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance About Us We are on a mission to deliver high-quality oils and food products at competitive prices while providing …
Skills: Logistics Coordination, Account Management, Shipping Scheduling, Transportation Arrangement, Shipment Monitoring
Houston, Texas, United States · Remote OK
TL;DR: Imubit is looking for a strategic, customer-focused Solution Manager to join our Delivery team. This is a pivotal role at the intersection of industrial domain expertise, project leadership, and enterprise account…
Skills: Account Management, Project Management, Customer Success, Industrial Engineering, Stakeholder Management
Houston, Texas, United States · On-site
JOB SUMMARY The Head Coach will help create a healthier, happier world by facilitating a seamless fitness experience for both clients and coaches. The Head Coach will be focused on member retention, client acquisition, a…
Skills: Fitness Program Design, Personal Training, Staff Mentoring, Client Acquisition, Member Retention
Houston, Texas, United States · On-site
JOB OVERVIEW: Responsible for setting up, delivering and retrieving all food and beverage orders to guests’ rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement of company s…
Skills: Customer Service, Food and Beverage Delivery, Cash Handling, Communication, Teamwork
Houston, Texas, United States · On-site
Key Responsibilities: Prepare and serve high-quality coffee, espresso-based beverages, teas, and specialty drinks to brand standards Provide personalized, anticipatory service to guests, creating a welcoming and refined …
Skills: Espresso Preparation, Customer Service, Brewing Techniques, Inventory Management, Upselling
Houston, Texas, United States · On-site
$10/hr–$13/hr
Benefits: Employee discounts Benefits/Perks Flexible Schedule Great work-life balance Ongoing training Employee Discount Job Summary The Front Desk Agent is responsible for providing outstanding guest service and creatin…
Skills: Communication Skills, Customer Service, Computer Literacy, Multi-tasking, Reservation Management
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Task Delegation
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Houston, Texas, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
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Lead and grow service operations in the Houston market by managing a team of technicians and coordinators. Drive recurring revenue growth through service contract management, customer site visits, and the identification of upsell opportunities.
Requires a Bachelor's degree in business or operations, or equivalent security industry management experience. Candidates must have 5+ years of experience in leadership and operations with a proven track record of exceptional customer service.
Job Summary
Company
NextGen Security, LLC
Location
Houston, TX
Industries
Security Integration
Job Type
Full Time Employee
Years of Experience
5+ years of experience
Career Level
Experienced (Manager)
Exemption
Exempt
Service Manager
About the Job
What we’re looking for:
We are seeking a high-impact Service Manager to lead and grow our service operations in the Houston market. This role will own service performance, customer satisfaction, and recurring revenue growth, while leading a team of technicians and coordinators in a fast-paced security integration environment.
This position offers the opportunity to scale a critical business unit, improve operational performance, and drive long-term customer partnerships.
What you’ll be doing:
The responsibilities of this position will involve managing the service department operations to ensure customer satisfaction including business growth through marketing and customer visits.
This position is one we hold in high regard in order to provide the level of service excellence our customers expect and deserve. Specific duties to include:
What you bring to the table:
Additional Skills:
Application Process
Please submit your resume, references and your requested salary range when applying for this position to [email protected].
More About Us
NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn’t convincing enough, check out what our employees say about working at NextGen: https://www.youtube.com/watch?v=qLQVPTlAlJM
Notice To Employment / Recruitment Agents
Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security’s HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security’s website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security’s HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security’s HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.
NextGen Security is a security systems integrator that offers industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. NextGen Security accomplishes this by hiring only the most experienced and best-qualified talent this industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, regional, national and international security projects. Since before 9/11, team members have developed security plans, installed and serviced security solutions to help protect petroleum, chemical and energy companies’ critical points of operation. NextGen offers comprehensive integrated security solutions to help you with a wide range of industrial needs from pipelines and terminals to chemical manufacturing facilities and energy plants throughout the United States. NextGen's experts have extensive regulatory knowledge and hands on experience with Department of Homeland Security (DHS), Chemical Facility Anti-Terrorism Standards (CFATS) and Maritime Transportation Security Act (MTSA) regulations. Our specialists can help to develop an electronic security strategy to support facility specific, plant-wide compliance requirements. NextGen understands that to effectively mitigate risk, you need more than a one-size-fits-all security strategy. To ensure protection for critical assets and people, your facility requires cost-effective solutions that meet your site-specific and regulatory requirements, as well as your corporate standards. Our team works closely with your facility managers, site managers, security directors and environment health and safety (EHS) teams to assess your needs. NextGen then helps to develop an integrated security program that offers the optimal level of protection for your critical points of operation, all while ensuring an uninterrupted business flow.
Offices: 770 Pennsylvania Drive, Suite 120, Exton, PA 19341, US · 11710 North Fwy, Suite 700, Houston, Texas 77060, US · 11500 Metric Blvd, Suite 420, Austin, Texas 78758, US · 2016 E Randol Mill Rd, Suite 406, Arlington, Texas 76011, US · 3610 SCR 1232, Suite 7, Midland, TX 79706, US
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