Houston, Texas, United States · On-site
JOB OVERVIEW: Responsible for setting up, delivering and retrieving all food and beverage orders to guests’ rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement of company s…
Skills: Customer Service, Food and Beverage Delivery, Cash Handling, Communication, Teamwork
Houston, Texas, United States · On-site
Key Responsibilities: Prepare and serve high-quality coffee, espresso-based beverages, teas, and specialty drinks to brand standards Provide personalized, anticipatory service to guests, creating a welcoming and refined …
Skills: Espresso Preparation, Customer Service, Brewing Techniques, Inventory Management, Upselling
Houston, Texas, United States · On-site
$10/hr–$13/hr
Benefits: Employee discounts Benefits/Perks Flexible Schedule Great work-life balance Ongoing training Employee Discount Job Summary The Front Desk Agent is responsible for providing outstanding guest service and creatin…
Skills: Communication Skills, Customer Service, Computer Literacy, Multi-tasking, Reservation Management
Houston, Texas, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Houston, Texas, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Task Delegation
Houston, Texas, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Houston, Texas, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
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Responsible for setting up, delivering, and retrieving food and beverage orders for guests and VIPs. Ensures guest satisfaction and maintains sanitation standards through floor sweeps and suite servicing.
Must be able to communicate in English and maintain a professional appearance. Requires the physical ability to lift and push carts up to 100 lbs and carry trays up to 30 lbs.
JOB OVERVIEW: Responsible for setting up, delivering and retrieving all food and beverage orders to guests’ rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement of company standards.
ESSENTIAL JOB FUNCTIONS:
1. Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
2. Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
3. Set up and deliver all VIP amenities.
4. Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.
5. Complete all shift side-work as outlined in the hotel’s operating policies and procedures.
6. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communication to immediate shift supervisor.
7. Perform all cash handling responsibilities in accordance with company policies and procedures.
8. Comply with attendance rules and be available to work on a regular basis.
9. Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule. Ability to transport large trays weighing up to 30lbs.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Texas Hill Country Oasis on the shores of Lake LBJ
Horseshoe Bay Resort is Texas’ premier full-service AAA four-diamond and Conde Nast Readers' Choice award-winning golf resort located on the shores of Lake LBJ only 45-minutes Northwest of Austin, Texas. The 400-room resort is located in the Heart of the Texas Hill Country Wine Region with more than 30 wineries located within 90-minutes of the property. With more than 100,000 square feet of meeting space and picturesque waterfront venues, the resort is renown for destination meetings and weddings throughout the year. The resort host several major events each year including the annual Beer By The Bay Country Music Festival, the Wine Dine and Jazz Festival and the annual Big & Bright - a Hill Country Holiday. For reservations call 877-611-0112 or for meeting and wedding information call 830.598.7880.
Offices: 200 Hi Circle N, Horseshoe Bay, TX 78657, US
There are currently 6,902 open customer service & support positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, AutoZone, Starbucks, Dollar Tree Stores, Allied Universal, among others. Browse the listings above to see every active employer.
Yes — 438 of the 6902 open customer service & support positions offer remote or hybrid work (212 remote, 226 hybrid).
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