Greensboro, North Carolina, United States · On-site
$21/hr–$37/hr
Mid level
WHAT WE’RE LOOKING FOR The Account Coordinator is responsible for ensuring the accuracy, timeliness, and execution of all policy documents, renewals, and day-to-day servicing requests, acting as the primary contact for a…
Greensboro, North Carolina, United States · On-site
Entry level
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Greensboro, North Carolina, United States · On-site
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Entry level
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Greensboro, North Carolina, United States · On-site
Entry level
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Greensboro, North Carolina, United States · On-site
Entry level
I. POSITION: Server II. DEPARTMENT: Family Grille III. JOB SUMMARY: The primary objective of this position is to offer food, drinks, and excellent customer service to all dining room guests. IV. ESSENTIAL JOB DUTIES AND …
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Greensboro, North Carolina, United States · On-site
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Greensboro, North Carolina, United States · On-site
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Greensboro, North Carolina, United States · On-site
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Greensboro, North Carolina, United States · On-site
Entry level
Supercuts is one of the industry’s most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their …
Skills: Haircutting, Hair Coloring, Highlights, Waxing, Guest Service
Greensboro, North Carolina, United States · On-site
Mid level$370M raised
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Luxury Automotive Sales Consultant - Flow Land Rover of Greensboro
Greensboro, North Carolina, United States · On-site
$40k–$60k/yr
Mid level
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Greensboro, North Carolina, United States · On-site
Entry level
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Skills: Customer service, Point of sale terminal, Beverage service, Menu knowledge, Sanitation
Greensboro, North Carolina, United States · On-site
Entry level
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Greensboro, North Carolina, United States · On-site
Entry level
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Greensboro, North Carolina, United States · On-site
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Greensboro, North Carolina, United States · On-site
Mid level
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Skills: Esthetics, Skincare, Facials, Chemical peels, Microdermabrasion
Greensboro, North Carolina, United States · On-site
Entry level
Overview Registered Dietitian Monday - Friday with Flexible schedules Join Healthcare Services Group (HCSG) as a Registered Dietitian, where you will play a critical role in managing clinical nutritional services at a lo…
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Greensboro, North Carolina, United States · On-site
$34/hr–$39/hr
Senior
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Greensboro, North Carolina, United States · On-site
$60k–$100k/yr
Mid level
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Skills: In-home sales, Consultative sales, Water mitigation, Restoration, Leadership
Greensboro, North Carolina, United States · On-site
Entry level$1.4B raised
We are seeking a passionate and dedicated Customer Service Representative to join our team! Key Responsibilities: Receive calls for warranty and service calls, document requests, and prepare job tickets Responsible for a…
Skills: Customer service, Accounting software, CRM software, Microsoft Word, Microsoft Excel
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$21/hr–$37/hr
Full-time
high school, bachelor degree, professional certificate
Health insurance, Wellness programs, 401k, Employee assistance programs, Paid time off, Paid holidays
Posted 17d ago
~40 hrs/week
Responsibilities
The Account Coordinator manages client policy documentation, renewals, and day-to-day servicing requests while acting as the primary administrative contact. They also assist the Account Management team with remarketing renewals, resolving client issues, and maintaining accurate file documentation.
Requirements
Candidates must hold a Property and Casualty License and have at least 3 years of client service experience in the commercial lines insurance industry. A high school diploma is required, while a four-year degree and professional designations like AINS or CISR are preferred.
Full job description
WHAT WE’RE LOOKING FOR
The Account Coordinator is responsible for ensuring the accuracy, timeliness, and execution of all policy documents, renewals, and day-to-day servicing requests, acting as the primary contact for any administrative tasks related to a client's policies. The Account Coordinator must remain knowledgeable of advances in the insurance business as well as keeping abreast of the types of insurance products available.
A GLIMPSE INTO YOUR DAY
Serves as initial point of contact for the client. Monitors client questions, provides recommendations in partnership with the Account Management Team on appropriate coverage changes and/or contractual requirements.
Identifies, researches and provides resolution for routine or basic client issues.
Maintains client files accurately and consistently, responsible for proper documentation of files and proper communication in accordance with company workflow, procedures, and best practices. Maintains a high degree of accuracy in document management systems.
Assists the Account Management team with the remarketing of renewals to ensure a high level of account retention. Prepares proposals as directed by the Account Manager.
May review policies from carriers for accuracy, expedite corrections, and handle endorsement and applications.
Ensures carriers respond promptly to expedite claim settlements.
Reviews policy audits and verifies their accuracy. Confirms necessary corrections between the client and the carrier are executed at the direction of the Account Management team. Proactively communicates with client any significant audit differences.
As directed by the Account Management team, reviews cancellation requests, identifies reasons, and attempts to retain client accounts while preserving the company’s financial interests.
Keeps up to date with industry trends, new products, legislation, coverage, and technology to improve knowledge, performance, and client services.
Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience
Special projects and other duties as assigned.
WHAT SUCCESS LOOKS LIKE IN THIS ROLE
A Property and Casualty License from state of domicile is required and must be maintained.
Associate in insurance (AINS) and/or Certified Insurance Service Representative (CISR) Designation preferred.
High School Diploma or equivalent required. Four-year degree preferred.
Minimum 3 years of client service experience in the insurance industry with a focus on commercial lines.
Bilingual (Spanish/English) a plus or a must in some locations.
In-depth understanding of commercial lines of coverage.
Strong analytical and mathematical skills.
Strong PowerPoint and presentation skills for both in-person and teleconference/webinar sessions.
Outstanding interpersonal and communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others.
Must be able to understand written and oral communications and interpret information written within policies.
Proficient skills in Microsoft Office (primarily Excel and Word)., agency management systems software, and online rating systems.
Intermediate knowledge of insurance markets, products, services, insurance ratings and underwriting procedures.
Must have a valid driver’s license, the ability to travel to client sites and a reliable source of transportation.
WHY CHOOSE RELATION?
Competitive pay.
A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.
Career advancement and development opportunities.
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Note: The above is not all encompassing of the full position description.
Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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$21.63 - $37.50
Related keywords
Commercial linesProperty and Casualty LicenseAINSCISRInsurancePolicy documentsRenewalsClient serviceMicrosoft OfficeExcelWordPowerPointAgency management systemsUnderwritingClaimsAudit
You deserve more than an insurance company. You deserve a partner, a teammate, a friend in the business.
Industry
Insurance
Company size
1,001-5,000 employees
Founded
2007
Headquarters
Chicago, Illinois
LinkedIn followers
14,161
Despite our size, Relation feels like a family company. Here, a handshake matters. Because we believe trust is the foundation of every successful relationship. We'll take time to listen and get to know you. Understand your challenges... and provide practical solutions.
Because you deserve more than an insurance company.
You deserve a partner, a teammate, a friend in the business. So we start with trust, then work to connect the dots to help you save time and regain control over insurance decisions, whether personal or professional - so you, your family, and your organization can be healthier and safer.
Offices: 300 S Wacker Dr, Ste 1250, Chicago, Illinois 60606, US
How many Customer Service & Support jobs are open in Greensboro, NC right now?
There are currently 1,293 open customer service & support positions in Greensboro, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Greensboro, NC?
Companies currently hiring include Lowe's Companies, Inc., H&R Block, Domino's, Dollar Tree Stores, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Greensboro, NC?
Yes — 105 of the 1293 open customer service & support positions offer remote or hybrid work (56 remote, 49 hybrid).
How do I apply for Customer Service & Support jobs in Greensboro, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.