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Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Term life insurance, Paid vacation, Paid holidays
Posted 9d ago
Apply by Jul 16
~40 hrs/week
Responsibilities
The Store Manager leads the team to drive profitable sales growth by executing store strategies and managing operational excellence. They are responsible for coaching associates, analyzing business performance, and ensuring high standards of customer service.
Requirements
Candidates must have a minimum of 5 years of retail leadership experience. A bachelor’s degree or equivalent work experience is required.
Full job description
Overview
Store Manager
Contributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs.
Primary Responsibilities:
Customer Service
Models, coaches, and holds team accountable for outstanding customer
service.
Engage with both associates and customers to enhance interactions.
Conduct store walkthroughs for pricing/signing accuracy.
Sales
Analyze sales and expense data to identify opportunities.
Communicate business objectives and performance to the team.
Strategically drive sales through store walkthroughs and leadership
interactions.
Improve store consistency around key performance metrics
Participate in peer group discussions to address business trends.
Team Development
Provide in-the-moment coaching for associates.
Maintain performance notes and take action on performance gaps
Enhance each leader's execution abilities and team development.
Utilize recognition and rewards to reinforce positive behaviors.
Motivate associates/teams to align with the company's strategy.
Specialty Businesses
Lead Salon Manager/Beauty Manager/Supervisors and engage related
teams.
Analyze sales and expenses to drive performance and improvements.
Performance Standards
Support shrink and safety initiatives
Consistently meet established performance standards, including sales,
service, profit, productivity, and attendance
Core Competencies & Accomplishments;
Prioritizes Customer - Focuses team efforts on meeting the needs of the external andinternal (associate) customer, including the need for work-life balance and well-being.
Takes Accountability - Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
Produces Results - Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.
Works Collaboratively-Creates a culture of inclusion and collaboration, actively supportingteamwork and team spirit.
Work experience- Minimum of 5 years retail leadership experience
Education- bachelor’s degree or equivalent work experience
What you get:
Eligible for bonus under the Management Incentive Plan.
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
As we reinvent ourselves to fit the diversity of America, we are looking for motivated, talented people who can emerge as Warriors in our organization. JCPenney offers an inclusive environment and culture where you can find and define yourself - your style, your purpose and your career.
We know success is built from the inside out, and our associates are the heartbeat of our Company!
JCPenney is now part of Catalyst Brands.
Offices: 6502 Legacy Drive, Plano, Texas 75024, US
RetailApparelMerchandiseFashionTrendsand Home DecorGamingJewelryApparelBeauty
How many Customer Service & Support jobs are open in Gainesville, FL right now?
There are currently 798 open customer service & support positions in Gainesville, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Gainesville, FL?
Companies currently hiring include UF Health, Circle K, Lowe's Companies, Inc., Symmetry Financial Group, Bass Pro Shops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Gainesville, FL?
Yes — 48 of the 798 open customer service & support positions offer remote or hybrid work (35 remote, 13 hybrid).
How do I apply for Customer Service & Support jobs in Gainesville, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.