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Wawa, Inc.
Customer Service Associate
Gainesville, Florida, United States · On-site
$15/hr–$19/hr
Entry level$708K raised
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Part-time
Tips, Bonus, Growth Opportunities
Posted 7d ago
~40 hrs/week
Responsibilities
Lead daily restaurant operations and supervise crew members to ensure high-quality guest experiences. Perform hands-on tasks across all positions, including cashier, grill, and prep, while managing shift reports and cleanliness.
Requirements
Requires 1-2 years of experience in restaurant, retail, or hospitality, preferably in a leadership role. Candidates should possess a team-first mindset and the ability to make decisions in a fast-paced environment.
Full job description
The pay for this position starts at $19.00/hour +Tips +Bonus
Be a Leader. Be a Difference Maker.
At our restaurant, Shift Leaders aren’t just supervisors—they’re hands-on leaders who set the tone for every shift. You’ll lead by example, work side-by-side with your team, and ensure every guest walks out impressed.
If you thrive in a fast-paced environment, love working with people, and want to grow your career, this is your next step.
What You’ll Do
Lead the shift and step in to run operations when management isn’t on site
Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
Deliver fast, accurate service and create a great guest experience every time
Coach, support, and motivate crew members to perform at their best
Help train new team members and build a strong, positive culture
Keep the restaurant clean, safe, and up to brand standards
Manage shift tasks like breaks, cash handling, and closing reports
What We’re Looking For
1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
A team-first mindset with strong communication skills
Someone who leads by doing—not just directing
Ability to stay cool and make decisions in a fast-paced environment
Basic math and comfort using POS systems
Why You’ll Love It Here
✅ Real growth opportunities—many leaders move into Assistant and General Manager roles
✅ Fast-paced, high-energy team environment
✅ Hands-on leadership experience every shift
✅ Be part of a brand that values quality, teamwork, and consistency
Work Environment
On your feet, active, and engaged throughout your shift
Work around hot equipment and in a busy kitchen setting
Lift, move, and handle supplies as needed
Certifications
Food safety certification (such as ServSafe) preferred
Ready to Lead? Apply Today.
Join a team where hard work is recognized, growth is encouraged, and every shift matters.
History:
*1986: The first Five Guys location opens in Arlington, VA.
*1986 - 2001: Five Guys opens five locations around the DC metro-area and perfected their business of making burgers… and starts to build a cult-like following.
* 2002: Five Guys decides DC metro-area residents shouldn't be the only ones to experience their burgers and start to franchise in Virginia and Maryland.
* 2003: Five Guys sells out of franchise territory within 18 months and starts to open the rest of the country for franchise rights.
* 2003 - 2012: Five Guys expands to over 1,000 locations in the U.S. and Canada.
* In July 2013, Five Guys opens the first location outside of North America in London, England.
* Our International HQ in Amsterdam, NL opened in 2016.
* Today, we have more than 1,900 locations open in North America, Canada, UK, Middle East, Europe, APAC and growing.
Offices: 1940 Duke St, Alexandria, Virginia 22314, US
BurgersFriesand ShakesMobile AppsHospitalityFood and BeverageRestaurants & CafesRestaurants and food service
How many Customer Service & Support jobs are open in Gainesville, FL right now?
There are currently 798 open customer service & support positions in Gainesville, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Gainesville, FL?
Companies currently hiring include UF Health, Circle K, Lowe's Companies, Inc., Symmetry Financial Group, Bass Pro Shops, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Gainesville, FL?
Yes — 47 of the 798 open customer service & support positions offer remote or hybrid work (35 remote, 12 hybrid).
How do I apply for Customer Service & Support jobs in Gainesville, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.