Fayetteville, North Carolina, United States · Remote Solely
$24/hr–$26/hr
Job DetailsJob Location: Fayetteville, NC - Fayetteville, NC 28304Position Type: Full TimeSalary Range: $24.35 - $26.35 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Health CareEducation Requirement: Bachelo…
Skills: Crisis Intervention, Risk Assessment, Behavioral Health Counseling, Emotional Support, Safety Planning
Fayetteville, North Carolina, United States · On-site
Purpose This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information…
Skills: Training And Development, Customer Service, Sales, Merchandising, Inventory Management
Fayetteville, North Carolina, United States · On-site
$12/hr–$13/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Floor care, Scrubber operation, Buffer operation, Customer service, Organizational skills
Fayetteville, North Carolina, United States · On-site
The pay for this position starts at $16.00/hour +Tips +Bonus Be a Leader. Be a Difference Maker. At our restaurant, Shift Leaders aren’t just supervisors—they’re hands-on leaders who set the tone for every shift. You’ll …
Skills: Leadership, Team Management, Customer Service, Cash Handling, POS Systems
Fayetteville, North Carolina, United States · On-site
$12/hr–$13/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Cash Handling, Merchandising, Communication, Organization
Fayetteville, North Carolina, United States · Remote Solely
$28/hr–$32/hr
Job DetailsJob Location: Fayetteville, NC - Fayetteville, NC 28304Position Type: Full TimeEducation Level: Graduate DegreeSalary Range: $28.55 - $32.55 HourlyJob Shift: SwingJob Category: Health Care Education (one of th…
Skills: Crisis Intervention, Risk Assessment, Emotional Support, Stabilization Services, Clinical Documentation
Fayetteville, North Carolina, United States · On-site
Job Description ABOUT THE JOB Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that b…
Skills: Customer Service, Phone Handling, Pizza Preparation
Fayetteville, North Carolina, United States · On-site
$12/hr–$13/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Communication, Organization, Attention To Detail, Multi-tasking
Fayetteville, North Carolina, United States · On-site
Cape Fear Orthopaedic Clinic/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Billing Services Coordinator to join our team in Fayetteville, NC! Are you looking for a position in a gro…
Skills: Medical Billing, Insurance Verification, Revenue Cycle Management, Customer Service, Patient Scheduling
Fayetteville, North Carolina, United States · On-site
Cape Fear Orthopaedic Clinic/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Billing Services Coordinator to join our team in Fayetteville, NC! Are you looking for a position in a gro…
Skills: Medical Billing, Insurance Verification, Revenue Cycle Management, Customer Service, Patient Scheduling
Fayetteville, North Carolina, United States · On-site
As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent Guest service, efficient staff management, and effective execution of sales and …
Skills: Store Management, Customer Service, Sales, Team Leadership, Inventory Management
Fayetteville, North Carolina, United States · On-site
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu…
Skills: Multi-unit Management, Profit And Loss Responsibility, Financial Analysis, Strategic Planning, Human Resources Administration
Fayetteville, North Carolina, United States · On-site
$22/hr–$23/hr
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
Skills: Carpentry, Plumbing, Electrical, Painting, Refurbishing
Fayetteville, North Carolina, United States · On-site
$19/hr–$24/hr
Why Singer? Singer Equipment Company is not just a seller of food equipment – we cultivate partnerships and amplify success. Singer isn’t just a place to work; it’s a place to thrive. We empower our emp…
Skills: Accounts Receivable, AIA Billing, Invoice Processing, Microsoft Excel, Microsoft Word
Fayetteville, North Carolina, United States · On-site
Job Description ABOUT THE JOB Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that b…
Skills: Customer Service, Phone Handling, Pizza Making
Fayetteville, North Carolina, United States · On-site
Job Description ABOUT THE JOB Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that b…
Skills: Customer Service, Communication, Problem Solving, Teamwork
Fayetteville, North Carolina, United States · On-site
Job Description ABOUT THE JOB Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that b…
Skills: Customer Service, Communication, Problem Solving, Teamwork
Fayetteville, North Carolina, United States · On-site
$40k–$90k/yr
Job DetailsJob Location: BT Fayville - Fayetteville, NC 28311Position Type: Full TimeSalary Range: $40,000.00 - $90,000.00 Base+Commission/yearSales Representative – Propane & Fuel Oil Are you a motivated, customer…
Skills: Relationship Building, Cold Calling, Sales Strategy, Customer Service, Market Development
Fayetteville, North Carolina, United States · On-site
$40k–$90k/yr
Job DetailsJob Location: BT Fayville - Fayetteville, NC 28311Position Type: Full TimeSalary Range: $40,000.00 - $90,000.00 Base+Commission/yearSales Representative – Propane & Fuel Oil Are you a motivated, customer…
Skills: Relationship Building, Cold Calling, Sales Strategy, Customer Service, Communication Skills
Fayetteville, North Carolina, United States · On-site
Job Type: Per Required Need Work Location: Market - SS - NC - Fayetteville Overview: Retail Display Installer – Technology Location: Travel up to 90 miles from home, on average | Paid drive time & mileage reimbursement S…
Skills: Retail Display Installation, Planogram Execution, Hand Tool Usage, Power Tool Usage, Merchandising
Fayetteville, North Carolina, United States • Remote Solely
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Act as a telephonic first responder providing emotional support, risk assessment, and crisis stabilization to individuals in distress. Maintain accurate clinical documentation while navigating multiple software systems in a remote environment.
Requires a Bachelor's degree and at least one year of direct experience in behavioral health, counseling, or social services. Candidates must reside in North Carolina and have a private, distraction-free home office with high-speed hard-wired internet.
Job DetailsJob Location: Fayetteville, NC - Fayetteville, NC 28304Position Type: Full TimeSalary Range: $24.35 - $26.35 HourlyTravel Percentage: NoneJob Shift: SwingJob Category: Health CareEducation Requirement:
Bachelor’s Degree from an accredited 4 year college or university.
Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, North Carolina residency required
Benefits
Comprehensive medical, dental, and life insurance
401(k) program with company match
Company-matched student loan repayment program
Short- and long-term disability (STD/LTD)
Employee Assistance Program (EAP)
Accrued PTO (earn up to 4 weeks in your first year)
Opportunities for professional growth and advancement
Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded “Top Workplace” honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
Build rapport, actively listen, and foster client engagement.
Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
Provide resources, coping strategies, referrals, and safety planning.
Intervene appropriately in emergent situations.
Maintain accurate, timely, and clinically sound documentation.
Multitask effectively while navigating multiple software systems.
While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.
Six-Week Paid Virtual Training Cohort: Monday–Friday, 8:00 AM to 4:30 PM PST
A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.
Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different
It's not just what you get, it's who you get
ProtoCall Services, Inc. is the nation’s leading third-party provider of specialty clinical call-center services and digital tools to the behavioral health field. Formally established in 1992, ProtoCall’s customers include community behavioral health providers, employee assistance programs, university counseling centers, and managed behavioral health organizations. ProtoCall answers calls on behalf of more than 350 organizations who all look to ProtoCall’s call center services and digital tools to provide a level of access and coverage that they typically could not otherwise afford. ProtoCall employs over 200 of the best and the brightest including at least 85 Masters and Doctorate Level clinicians. ProtoCall regularly receives accolades for our outstanding organizational culture. Most recently receiving the "Top Workplace 2022" award for the state of Oregon.
Offices: 621 SW Alder, Suite 400, Portland, Oregon 97205, US · 2855 44th St. SW Suite 100, Grandville, MI 49418, US · 7850 Jefferson Street NE, Suite 200, Albuquerque, NM 87109, US
There are currently 503 open customer service & support positions in Fayetteville, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, AutoZone, Lowe's Companies, Inc., Signal Tru Brand, Circle K, among others. Browse the listings above to see every active employer.
Yes — 18 of the 503 open customer service & support positions offer remote or hybrid work (14 remote, 4 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
