Des Moines, Iowa, United States · Hybrid
Anticipated End Date: 2026-07-24 Position Title: Outreach Care Specialist (US) Job Description: Outreach Care Specialist Location: Council Bluffs, Bettendorf, Glenwood- Iowa Field: This field-based role enables associate…
Skills: Care Coordination, Case Management, Patient Assessment, Interpersonal Communication, Problem Solving
Des Moines, Iowa, United States · On-site
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As a Driver with Reliable Onsit…
Skills: Truck Driving, Route Management, Customer Service, Sanitization, Equipment Maintenance
Des Moines, Iowa, United States · On-site
$15/hr–$22/hr
At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experience…
Skills: Safe Driving, Guest Relations, Luggage Handling, Manual Transmission Driving, Communication Skills
Des Moines, Iowa, United States · On-site
Position Overview Inside Sales Representatives play a crucial role in promoting and selling construction and environmental-related products, materials, and services. Your primary focus will be on building strong relation…
Skills: Technical Sales, Relationship Building, Customer Relationship Management (CRM), Problem Solving, Verbal Communication
Des Moines, Iowa, United States · On-site
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services …
Skills: Leadership, Conflict Resolution, Customer Service, Staff Scheduling, ADA Compliance
Des Moines, Iowa, United States · On-site
$17/Hour. Join the Slumberland Furniture Delivery Team! Slumberland is a family-owned company, ranking within the top 20 for both furniture and bedding retailers in the nation. Find out why 92% of employees feel cared fo…
Skills: Merchandise Handling, Customer Service, Inventory Management, Shipping and Receiving, Delivery Services
Des Moines, Iowa, United States · On-site
Our Story With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we hav…
Skills: Logistics Coordination, Carrier Setup, Customer Service, Time Management, Multitasking
Des Moines, Iowa, United States · Hybrid
Job Description Do you love sharing your compassion and empathy for others in the workplace? Is delivering a phenomenal customer experience important to you? If so, then it's a great time to consider growing your career …
Skills: Customer Experience, Conflict Resolution, Problem Solving, Empathy, Verbal Communication
Des Moines, Iowa, United States · On-site
$32/hr–$45/hr
Midas | Leeds West Groups The Home of Champions in the Automotive Industry Join a trusted automotive brand where safety, integrity, teamwork, and exceptional service drive everything we do. Summary/Objective An Automotiv…
Skills: Automotive Diagnostics, Vehicle Inspection, Engine Repair, Brake Repair, Suspension Repair
Des Moines, Iowa, United States · On-site
$21/hr–$22/hr
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Safe Vehicle Operation, Passenger Transport, Vehicle Inspection, Customer Service, Route Navigation
Des Moines, Iowa, United States · On-site
Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the domina…
Skills: Customer Service, Team Leadership, Store Operations, Inventory Management, Sales Growth
Des Moines, Iowa, United States · On-site
Job Description: Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your …
Skills: Customer Service, Order Taking, Micros POS, Cash Handling, Alcohol Awareness
Des Moines, Iowa, United States · On-site
Brand: Bruegger's Bagels Breakfast with us, and dinner with your loved ones! At Bruegger’s, we’ve been kettle cooking our bagels and serving tradition you can taste for over 35 Years! We guarantee two things: First, we’r…
Skills: Team Leadership, Coaching, Store Operations, Guest Experience, Inventory Management
Des Moines, Iowa, United States · On-site
Job DetailsJob Location: DES MOINES, IA 50316This a 9 month position, working the academic year from approximately last Monday in August through first Friday in May. Under the direction of the Director of the Library and…
Skills: Customer Service, Circulation Procedures, Interlibrary Loan (ILL), Library Automation Systems, Database Management
Des Moines, Iowa, United States · On-site
Now Hiring: Acrylic Bath Installers (Full-Time, Year-Round Work) Company: 1-800 HANSONS Immediate Installation Opportunities Available! Are you experienced in bathroom or kitchen installations and looking for your next o…
Skills: Carpentry, Trim Carpentry, Construction, Customer Service, Plumbing
Des Moines, Iowa, United States · On-site
Employment Type:Full timeShift: Description:**3rd shift ED position. Full time works every other weekend** **3rd shift ED position. Full time works every other weekend. Shift Differential Pay $2/hr** CONSIDER US! REFERRA…
Skills: Data Analysis, Insurance Verification, Medical Terminology, Diagnostic Coding, Procedural Coding
Des Moines, Iowa, United States · On-site
Employment Type:Part timeShift:Evening Shift Description: SHIFT DETAILS: Every other Weekend Fri-Sat; 1100p -7:30a ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision…
Skills: Patient Registration, Insurance Verification, Medical Terminology, Customer Service, Data Entry
Des Moines, Iowa, United States · Remote Solely
This role is designed for individuals who want to build long-term skills and client relationships within the travel industry while working remotely. As a Remote Travel Advisor, you will assist clients with researching, p…
Skills: Travel Planning, Customer Service, Organization, Client Communication, Research
Des Moines, Iowa, United States · On-site
$15/hr–$18/hr
From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dre…
Skills: Sewing, Garment Fitting, Customer Service, Alterations, Steaming
Des Moines, Iowa, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
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The Outreach Care Specialist ensures member treatment plans are followed for less complex cases and identifies ways to improve member health. Key duties include coordinating follow-up care, assessing compliance via visits or phone, and referring members to funded programs.
Requires a high school diploma and at least one year of related experience. Preferred qualifications include a CNA or CMA certification, a bachelor's degree, bilingual skills, or mental health experience.
Location: Council Bluffs, Bettendorf, Glenwood- Iowa
Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Add the new location verbiage to correspond with Hybrid role type on job posting.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The work schedule for this role is 8am-5pm CST.
The Outreach Care Specialist is responsible for ensuring that appropriate member treatment plans are followed on less complex cases and for proactively identifying ways to improve the health of our members and meet quality goals.
Primary duties may include, but are not limited to:
Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs.
Assesses member compliance with medical treatment plans via telephone or through on-site visits.
Identifies barriers to plan compliance and coordinates resolutions.
Identifies opportunities that impact quality goals and recommends process improvements.
Recommends treatment plan modifications and determines need for additional services, in conjunction with case management and provider.
Coordinates identification of and referral to local, state or federally funded programs. Coach members on ways to reduce health risks.
Prepares reports to document case and compliance updates.
Establishes and maintains relationships with agencies identified in appropriate contract.
Minimum Requirements:
Requires a high school diploma and a minimum of 1-year related experience; or any combination of education and experience which would provide an equivalent background.
Preferred Qualifications:
Certified Nurse Assistant or Certified Medical Assistant and/or BS/BA degree in a related field preferred.
Bilingual candidates preferred.
Mental Health experience preferred.
Associates in this role are expected to have strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.
NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.
Fueled by our bold purpose to improve the health of humanity, we are transforming from a traditional health benefits organization into a lifetime trusted health partner. Our nearly 100,000 associates serve more than 118 million people, at every stage of health. We address a full range of needs with an integrated whole health approach, powered by industry-leading capabilities and a digital platform for health. We believe that improving health for everyone is possible. It begins by redefining health, reimagining the health system, and strengthening our communities.
Offices: 220 Virginia Ave, Indianapolis, Indiana 46204, US
There are currently 618 open customer service & support positions in Des Moines, IA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Hy-Vee, Inc., St. Peter's Health Partners, unity point health, Taco Johns, O'Reilly Auto Parts, among others. Browse the listings above to see every active employer.
Yes — 84 of the 618 open customer service & support positions offer remote or hybrid work (51 remote, 33 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
