Denver, Colorado, United States · Hybrid
$136k–$205k/yr
About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Judi Rx, a public benefit corporation delivering full-servi…
Skills: Account Management, Client Retention, Strategic Planning, Regulatory Compliance, PNL Management
Denver, Colorado, United States · On-site
Company Description BMW of Denver Downtown is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride…
Skills: Customer Service, Multi-line Phone Systems, Microsoft Office, Written Communication, Verbal Communication
Denver, Colorado, United States · On-site
$18/hr–$19/hr
Description Top Benefits Medical, Dental & Vision Insurance (Low-cost or FREE)FREE Life & Short-Term Disability InsuranceLong-Term Disability Insurance (Based on age/earnings)401(k) with Company MatchPaid Holidays & Vaca…
Skills: Customer Service, Cash Handling, Digital Tool Proficiency, Communication, Multitasking
Denver, Colorado, United States · On-site
Under the supervision of the Resource Program Manager, the Front Desk Resource Navigator will serve as the first point of contact for youth, visitors, and community partners entering Urban Peak’s Great Room. This p…
Skills: Trauma-Informed Care, Crisis De-escalation, Case Management, Data Collection, Conflict Resolution
Denver, Colorado, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Cake Decorating, Customer Service, Communication Skills, Basic Math, Food Handling
Denver, Colorado, United States · On-site
$19/hr–$19/hr
Company Overview: SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the s…
Skills: Guest Service, Check-in/Check-out, Phone Etiquette, Multi-tasking, Service Recovery
Denver, Colorado, United States · On-site
$20/hr–$22/hr
Description At STRIDE Community Health Center, we’re dedicated to more than just providing healthcare, we’re committed to making a lasting impact on the lives of our patients and the communities we serve. As one of Color…
Skills: Patient Registration, Financial Screening, Case Management, Bilingual English/Spanish, Customer Service
Denver, Colorado, United States · Hybrid
$63k–$106k/yr
The Oracle Health Client Success and Renewals organization is responsible for customer longevity, retention, and incremental revenue growth and is hiring for a Client Success Specialist (CSS). The CSS will be responsible…
Skills: Customer Retention, Revenue Growth, Client Relationship Management, SaaS Renewals, Upselling
Denver, Colorado, United States · Hybrid
$65k–$75k/yr
About Spark Advisors We're building healthcare tech for a system that desperately needs it. Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to …
Skills: Spanish Fluency, Customer Support, Operations Management, Onboarding, Troubleshooting
Denver, Colorado, United States · On-site
Overview Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for a Receptionist in our Denver (Rose campus) clinic. We realize that it sounds clich…
Skills: Patient Greeting, Insurance Verification, Patient Registration, Payment Collection, Medical Scheduling
Denver, Colorado, United States · On-site
$46k–$59k/yr
Description Connect for Health has a great opportunity for an Office & Administrative Assistant. Connect for Health Colorado is a public, non-profit entity established by the Colorado General Assembly in 2011 to create a…
Skills: Office Administration, Customer Service, Calendar Management, Event Planning, Microsoft Office
Denver, Colorado, United States · On-site
$19/hr–$25/hr
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Customer Service, Effective Communication, Basic Math, Retail Experience
Denver, Colorado, United States · On-site
POSITION SUMMARY Provide waxing and skincare services to guests. Assess guest needs, inquire about contraindications, and examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled s…
Skills: Waxing, Skincare, Skin Analysis, Retail Sales, Sterilization
Denver, Colorado, United States · On-site
$22/hr–$24/hr
Level of Contribution = Self Job Description for: Driver/Warehouse – Branch Locations Sid Harvey’s an HVAC wholesale distributor of heating, cooling and refrigeration equipment and products is seeking a full-…
Skills: Driving, Warehouse Operations, Customer Service, Forklift Operation, Pallet Jack Operation
Denver, Colorado, United States · Remote OK
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, su…
Skills: Claims Management, Workers Compensation, Analytical Skills, Problem Solving, Customer Service
Denver, Colorado, United States · On-site
A Day in the Life: As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store looking filled and fresh by stocking and organizing merchandise on the shelves. You work with various approv…
Skills: Stocking, Merchandising, Customer Service, Inventory Organization, Equipment Operation
Denver, Colorado, United States · On-site
Pandora @ The Shops at Northfield Como la marca de joyería más grande del mundo, damos voz a los amores de millones de personas todos los días. Nuestros hermosos productos empoderan a personas de todo el mundo para que s…
Skills: Sales Leadership, Customer Experience, KPI Management, Team Coaching, Time Management
Denver, Colorado, United States · On-site
Pandora @ The Shops at Northfield As the largest jewelry brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We…
Skills: Sales, Customer Experience, Team Coaching, KPI Management, Time Management
Denver, Colorado, United States · On-site
Pandora @ The Shops at Northfield Como la marca de joyería más grande del mundo, damos voz al amor de millones de personas todos los días. Nuestros hermosos productos empoderan a personas de todo el mundo para que se exp…
Skills: Sales Leadership, Customer Experience, KPI Management, Team Coaching, Time Management
Denver, Colorado, United States · On-site
Pandora @ The Shops at Northfield As the largest jewelry brand in the world, we give a voice to millions of people’s love every day. Our beautiful products empower people all around the world to express themselves. We ar…
Skills: Sales, Customer Experience, Team Coaching, KPI Management, Time Management
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Manage the planning, growth, and retention of clients within the Pharmacy Benefit Administration market segment. Act as the primary advocate and leader for the account management team to ensure client satisfaction and contractual obligations are met.
Requires a bachelor's degree and at least five years of professional experience in pharmacy, managed care, or PBM. Must have operational knowledge of Medicare Part D, Medicaid, and Health Exchange pharmacy, particularly within highly regulated environments.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health.
Location: Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area)
The Account Executive/Strategic Account Executive - PBA Services is responsible for managing the planning, execution, growth & retention and client satisfaction of assigned clients in the Pharmacy Benefit Administration (PBA) market segment including Health Plans, Third Party Administrators (TPAs), and other Platform services. Additionally, this position will lead and collaborate through the broader Account Management team and with internal Capital Rx teams/departments as the client voice and advocate to ensure ongoing client satisfaction and to achieve client priorities and contractual obligations.
This position acts as the quarterback and leader of the broader Account Management team who are aligned in support of our clients. This position reports to the Senior Account Executive/Senior Director, PBA Client Services.
Provide oversight and direction to the broader Account Management team with a focus on member and client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverables
Lead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makers.
Maintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/compliance
Manage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL management
Serve as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the client
Anticipates customer needs and proactively identifies new opportunities within assigned accounts.
Develop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accurately
Collaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challenges.
Analyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segment
Lead, coach and support the Account Team on the effective positioning of the Capital Rx value proposition, our suite of Capital Rx Products and Solutions and JUDI capabilities available to our PBA clients
Partner with our Business Development, Underwriting Teams & Senior Account Executives to support our PBA Account level growth and retention efforts by providing with Capital Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needs
Provide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities
Serve as the content expert for Health Plan/TPA clients & opportunities
Identify and help contribute to process improvement efforts
Be accountable & own the client end-to end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management.
Bachelor’s or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plus
Relevant professional experience for at least five (5) years in pharmacy – working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines. Health plan industry experience highly preferred
Market and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy is required along with experience in supporting highly regulated business lines
Track record of building trust in internal and external relationships
Solution-focused problem solving and client positioning skills
Exceptional written and verbal communication skills
Ability to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationships
A decisive individual with sound technical skills, analytical ability, good judgement, and strong operational focus and detail-oriented perspective
Flexible, highly organized, and able to shift priorities easily and work independently to meet deadlines
Ability to effectively work with peers in a team effort
Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programs
Ability to travel and present to small and large groups; travel is estimated to be up to 25% and be variable by season and business cycle
#LI-BC1
All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.
Capital Rx is now Judi Health! Navigate to our new page here: https://www.linkedin.com/company/judi-health
Offices: 285 Fulton St, New York, NY 10007, US
There are currently 2,711 open customer service & support positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kroger, Sage Hospitality, Domino's, Allied Universal, Starbucks, among others. Browse the listings above to see every active employer.
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