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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
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The Sales and Training Specialist will drive sales and brand advocacy by conducting live product demonstrations and training retail staff. Additionally, the role involves light merchandising tasks to ensure displays and signage are current and effective.
Requirements
Candidates must have 3 or more years of sales or retail experience and a strong enthusiasm for consumer electronics. The role requires a valid driver's license and full-time access to a vehicle for territory travel.
Full job description
Built for Adventure. Trusted Everywhere. Now Hiring.
OtterBox didn’t become the #1 selling case brand in America by playing it safe on the shelf — it earned that spot by protecting the things people can’t live without. Born in Fort Collins, Colorado, and built on a simple promise — “We’ve Got Your Back” — OtterBox stands for toughness, trust, and gear that survives whatever life throws at it.
Now we’re looking for people cut from the same cloth: durable, dependable, and ready for anything. As an OtterBox Sales & Training Specialist, you’ll be the face of the brand on the sales floor — energizing retail teams, wowing customers with hands-on demos (yes, that might mean dropping a phone on purpose), and driving sales at the biggest retailers in the country.
You’ll own a territory of retail stores, building real relationships store by store and becoming the product expert retail teams actually look forward to seeing.
Responsibilities
What You'll Do
Sell, Train & Advocate
Bring OtterBox protection to life through live demos and genuine customer conversations that convert browsers into buyers.
Deliver memorable, high-energy training that arms retail associates with the confidence to recommend OtterBox first.
Put product samples in the right hands to spark interest and drive sales conversion.
Build trusted relationships with store associates and managers, turning them into OtterBox advocates long after you leave the store.
Own your numbers — drive sales performance and grow OtterBox market share across your territory.
Keep the Brand Retail-Ready (Light Merchandising)
Refresh OtterBox packaging with updated branding and pricing stickers during store visits — quick, satisfying work that keeps the brand looking as sharp as the products it protects.
Ensure displays, fixtures, and point-of-sale materials are current, stocked, and positioned to sell.
Flag on-shelf availability issues, outdated signage, or display gaps so nothing gets between the customer and the case.
No heavy lifting here — merchandising is a light-touch part of each visit, folded naturally into the selling and training work you’re already doing.
Qualifications
What You Bring
A proven knack for influencing purchase decisions and driving sales results.
Genuine enthusiasm for technology and consumer electronics — you’re the friend people ask before they buy.
3+ years of sales and/or retail experience (wireless retail experience is a big plus).
A polished, engaging presence and the interpersonal skills to connect with anyone — from a first-day associate to a district manager.
The ability to translate rugged engineering into benefits people care about.
Self-motivation and organization to manage a multi-store territory independently.
Full-time access to a vehicle and a valid driver’s license.
Compensation & Perks
Competitive hourly rate, paid weekly — your work shows up in your account every week.
15% performance incentive — hit your goals and add a meaningful bonus on top of your base pay.
Mileage reimbursement at the full IRS rate for travel across your territory.
Why You'll Love It
Represent the #1 case brand in America on a high-visibility national program.
Exclusive product training, demo gear, and samples — you’ll know the lineup inside and out.
Monday–Friday retail schedule with the variety of a new store, new team, and new win every day.
Real ownership: your territory, your relationships, your results.
Join a brand whose whole identity is having people’s backs — including yours.
Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea.
As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change.
From awareness, to earned, brand equity, consideration, and sales — we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action — whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
Acosta brings simplicity to retail sales. We act as a catalyst to boldly connect brands, retailers and consumers, fueling growth and building long-term value throughout North America and Europe.
We are deeply embedded in every corner of the retail industry, strengthening the local, regional and national relationships between brands and retailers. Our team of experts uses deep industry insight, cutting-edge analytics and integrated partnerships to help our clients move ahead with confidence.
Offices: 6651 Gate Pkwy, Jacksonville, Florida 32256, US
How many Customer Service & Support jobs are open in Denver, CO right now?
There are currently 3,361 open customer service & support positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Denver, CO?
Companies currently hiring include Kroger, Sage Hospitality, Starbucks, Allied Universal, Denver Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Denver, CO?
Yes — 438 of the 3361 open customer service & support positions offer remote or hybrid work (162 remote, 276 hybrid).
How do I apply for Customer Service & Support jobs in Denver, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.