Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Customer service, Communication, Multitasking, Time management, Empathy
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Records management, Imaging, PACS, UChart-Radiant, Data entry
Coral Gables, Florida, United States · On-site
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer …
Skills: Sales leadership, Customer service, Team motivation, Merchandising, Inventory management
VuoriCoral Gables, Florida, United States · On-site
$19/hr–$21/hr
Company Description Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal Cali…
Skills: Retail Sales, Customer Experience, Team Leadership, Product Knowledge, Visual Merchandising
Coral Gables, Florida, United States · On-site
$16/hr–$18/hr
JOB TITLE: Scheduler REPORTS TO: Practice Manager FLSA STATUS: Non-Exempt JOB SUMMARY: The Scheduler will coordinate patient appointments, provider schedules, and administrative tasks to ensure efficient workflow. The Sc…
Skills: Patient Scheduling, Customer Service, Data Entry, Electronic Health Records, Communication
Coral Gables, Florida, United States · On-site
$16/hr–$19/hr
JOB SUMMARY: The Referral Coordinator is responsible for coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery ord…
Skills: Referral coordination, Medical scheduling, Insurance verification, Authorization processing, Electronic Health Records
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Digital Workspace Support, Team Leadership, Service Delivery Management, Incident Response, Microsoft 365
Coral Gables, Florida, United States · On-site
The Customer Service Manager reports to the Vice President of the MWG-Administrators TPA Division. The position is an exempt, salaried role and located at a MWG Call Center in Miami FL. GENERAL JOB DUTIES AND RESPONSIBIL…
Skills: Call center management, Staff supervision, Performance evaluation, Customer service, Time management
Coral Gables, Florida, United States · On-site
The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities?Ask the customer …
Skills: Customer Service, Communication, Interpersonal Skills, Appointment Scheduling, Cash Handling
Coral Gables, Florida, United States · On-site
Location: University of Miami - 5555 Ponce De Leaon Bouleard, Coral Gables, FL 33146 We are hiring immediately for full time FOOD SERVICE WORKER positions. Address: University of Miami - 5555 Ponce De Leaon Bouleard, Cor…
Skills: Food preparation, Customer service, Sanitation, Safety compliance, Portion control
Coral Gables, Florida, United States · On-site
Description Position Summary To service all banquet events maintaining the highest quality service standards established for The Biltmore. This position requires consistent adherence to policies and procedures of the dep…
Skills: Banquet service, Customer service, Teamwork, Attention to detail, Multitasking
Coral Gables, Florida, United States · On-site
Authorization Department Manager (Referrals & Prior Authorizations) Reports to: Chief Development Officer FLSA Status: Exempt Join Our Team at GastroMed At GastroMed, we are committed to delivering exceptional patient ca…
Skills: Leadership, Team development, Prior authorizations, Referral management, Insurance verification
Coral Gables, Florida, United States · On-site
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential duties and Responsibilities: The role will be exposed and …
Skills: Customer service, Data entry, Account management, Microsoft Office, Word
Coral Gables, Florida, United States · On-site
$49k–$70k/yr
JOB TITLE: Infusion Center Coordinator REPORTS TO: Infusion Supervisor FLSA STATUS: Non-Exempt JOB SUMMARY: The Infusion Coordinator will support our growing infusion program. This role manages the administrative, financ…
Skills: Buy & Bill workflows, Prior authorization, Benefits verification, Biologic therapies, Specialty medication purchasing
H&R BlockCoral Gables, Florida, United States · On-site
About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
Skills: Tax preparation, Client services, Communication, Problem-solving, Customer service
H&R BlockCoral Gables, Florida, United States · On-site
About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
Skills: Tax preparation, Client services, Communication, Problem-solving, Customer interaction
Coral Gables, Florida, United States · On-site
Compensation Range $10.98 - $14.00 / Hour (This Position Earns Tips) Overview Our Servers are passionate professionals who excel in a fast paced, high volume environment and take genuine pride in delivering attentive, ef…
Skills: Customer service, Menu knowledge, POS system operation, Order accuracy, Cash handling
Coral Gables, Florida, United States · On-site
Luxury Senior Living Communities In Coral Gables Is looking for Dining Room Supervisor for its Palace at Coral Gables Luxury Independent Living for Active Adults 1 Andalusia Avenue Coral Gables, FL 33134 Best Independent…
Skills: Staff supervision, Food service management, Inventory control, Training, Scheduling
Coral Gables, Florida, United States · On-site
Location This position is located at 330 San Lorenzo Ave, Coral Gables, Florida, 33146 United States Role Summary The Personal Stylist cultivates the overall service and selling culture in the store and drives sales by d…
Skills: Personal styling, Customer service, Clienteling, Sales, Relationship building
Coral Gables, Florida, United States · On-site
$17/hr–$21/hr
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across …
Skills: Patient registration, Financial screening, Payment collection, Customer service, Medical terminology
Coral Gables, Florida, United States • On-site
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The Customer Service Representative is responsible for creating ID badges for patients, families, and visitors while providing a welcoming and supportive first impression. They also assist with directions, parking validations, and wheelchair transportation to ensure a positive patient experience.
Candidates must have a high school diploma or equivalent and possess excellent communication and customer service skills. The ability to work in a fast-paced environment with a compassionate and professional demeanor is essential.
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The Customer Service Representative (U) is responsible for providing the pivotal first impression and setting the tone for the patient, family, or visitor experience. This position is responsible for creating ID badges for all patients families, and visitors upon entering the UHealth hospital lobbies. Customer Service Representative (U) will provide directions as needed, assist with parking validations and assist with any needs of our patients, family, and visitors. Must be friendly, empathic, compassionate, knowledgeable, well-spoken, and continuously customer-oriented.
Maintains patient confidentiality and privacy by accessing patient information only to the extent necessary to fulfill assigned duties. Executes departmental policy regarding HIPAA requirements. All patient information must be kept private, confidential, and secure. All lists, reports, files, and documents must always be properly secured and stored. Interviews should be conducted in such a manner as to afford the patient reasonable audio and visual privacy.
Make safety, customer service, care, and satisfaction the priority in every interaction.
Responsible for badging all patients, families, and visitors that enter the UHealth hospital.
Creating an online profile for patients, families, and visitors so their next visit will be entered into the Fast Pass system so we can improve the speediness of issuing badges.
Adheres to the CICARE and ACT framework by demonstrating professionalism, cooperation, alertness, helpfulness, and receptiveness with a kind and compassionate demeanor to all patients, visitors, and other staff members.
Act as a point of reference for patients, families, and visitors who need assistance or information and attend to their wishes and requirements.
Listens carefully to all patient, family, and visitor requests to provide a positive experience for them and to proactively identify any support they may require.
Escorts patients or family members when appropriate.
Assist with wheelchair transportation or anything needed to help our differently-abled patients.
Verify appointments in EPIC to validate parking.
Work closely with Public Safety for any patients/visitors who are not permitted to visit the facility and are flagged in our system.
Maintain a clean work environment and professional appearance to comply with relevant health and safety procedures.
Cover weekend and/or evening shifts as required.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Proficiency in English; multilingual skill is strongly preferred.
Able to work in a fast-paced environment with a calm, professional, and empathic demeanor.
Ability to multitask and utilize time-management skills.
Provide the highest level of customer service and promote a welcoming environment.
Excellent communication skills; speak clearly and maintain a positive tone and a helpful attitude. Ensures a clean, pleasant, and safe working environment.
Maintains professional attire and demeanor to project confidence with patients, families, and visitors.
High School diploma or equivalent
Prior Customer Service experience is helpful
Commitment to the University’s core values.
Ability to work independently and in a collaborative environment.
Ability to communicate effectively in both oral and written form.
Ability to recognize, analyze, and anticipate our patients’, families’, and visitors’ needs.
The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Offices: 5915 PONCE DE LEON BLVD, Coral Gables, Florida 33146, us
View all jobs at University of Miami Health System-UhealthThere are currently 550 open customer service & support positions in Coral Gables, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include University of Miami Health System-Uhealth, University of Miami Health System, Saks Fifth Avenue, Biltmore Hotel, Compass Group, among others. Browse the listings above to see every active employer.
Yes — 54 of the 550 open customer service & support positions offer remote or hybrid work (20 remote, 34 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
