Description Reports ToFood & Beverage Director Position Summary Responsible for the management of all aspects of Restaurant and Beverage departmental functions and work areas, in accordance with the Hotel standards. Dire…
Benefits: Competitive salary Employee discounts Paid time off Join One of Miami's Premier Plastic Surgery Practices Puyana Plastic Surgery is seeking an exceptional Patient Coordinator who is passionate about aesthetics,…
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Branch Banking Client Consultant II - Float/Travel - Coral Gables and surrounding areas
Coral Gables, Florida, United States · On-site
$17/hr–$26/hr
Mid level
Position Title Branch Banking Client Consultant II - Float/Travel - Coral Gables and surrounding areas Location Coral Gables, FL 33134-6020 Job Summary Branch Banking Client Consultant II - Float travels between assigned…
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Student recruitment, Admissions, Enrollment management, Data analysis, Event planning
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Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Desktop Support, Network Troubleshooting, Windows, MacOS, Microsoft Office
Are you a motivated individual looking for a great opportunity that could change your life? Are you just getting started in your professional career and looking for an opportunity to join a thriving company? Look no furt…
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Skills: Customer Service, Problem Solving, Record Keeping, Confidentiality, Learning Agility
Overview Overview The Associate, Commercial Processor is responsible for all aspects of pipeline management including but not limited to the processing of loans for the wholesale commercial mortgage lending team. They wi…
Description Reports ToFood & Beverage Director Position Summary Responsible for the management of all aspects of Restaurant and Beverage departmental functions and work areas, in accordance with the Hotel standards. Dire…
Senior Group Sales Executive - University of Miami
Coral Gables, Florida, United States · On-site
Mid level
LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through ou…
Senior Business Development Executive - University of Miami
Coral Gables, Florida, United States · On-site
Mid level
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Service Loyalty Coordinator - Chevrolet Coral Gables
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Entry level$51M raised
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Membership Service Representative - University of Miami
Coral Gables, Florida, United States · On-site
Entry level
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Group Fitness Coach with Boxing / Kickboxing knowledge
Coral Gables, Florida, United States · On-site
Mid level
Benefits: Free uniforms Opportunity for advancement Training & development Competitive salary Group Fitness Coach with Boxing / Kickboxing knowledge The ideal candidate must have experience coaching group fitness classes…
Skills: Group Fitness Coaching, Boxing, Kickboxing, Martial Arts, Member Motivation
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Full-time
Posted 43d ago
~40 hrs/week
Responsibilities
The Restaurant Manager is responsible for overseeing all aspects of restaurant and beverage operations, including staff management, training, and ensuring adherence to brand standards. They must also manage financial performance, including revenue and payroll, while fostering positive relationships with golf club members.
Requirements
Candidates must have 4-5 years of experience as a Restaurant Manager, preferably in a 4-star hotel environment. Essential qualifications include proficiency in food service styles, inventory management, computer skills for payroll, and relevant health and alcohol certifications.
Full job description
Description
Reports ToFood & Beverage Director Position Summary
Responsible for the management of all aspects of Restaurant and Beverage departmental functions and work areas, in accordance with the Hotel standards. Directs implements and maintains a service and management philosophy which serves as a guide to respective staff.
Staff Management & Development
Hands-on supervision of management team and line staff as necessary, in order to ensure all standards are met in applicable areas and outlets of responsibility under this position.
Recruitment, hiring and retention of required staff- the goal is that we are fully-staffed with well-trained team members
Fully Staffed defined: In the hotel F & B outlets, we have the appropriate amount of people on the floor during every shift including, but not limited to, maintaining server section sizes to be no larger than six tables. “Maintain these maximum section sizes” always deliver the experience!
Ensure Members Lounge is fully staffed with a minimum of 1 Bartender
Ensure Beverage Cart is in Operation accordingly to business level on the course
Daily line-ups, including communication of all pertinent operational and service issues- positive, motivating and uplifting.
Written and verbal communications of daily and overall expectations of staff
Development and adherence to applicable staffing levels (see Staffing Guide for details)
Management of staff scheduling, maximizing staff retention while at the same time, maintaining minimum staffing levels
Development, management and conducting of Training programs
Weekly training as required, including checklists, applicable testing, follow-up shadowing and accountability methods
Training to include outlet/position requirements, guest communication opportunities, product knowledge, service delivery standards, table maintenance, dress and appearance standards and up-selling techniques
Ensure satisfactory completion of all training is met prior to staff promotions and transfers
Ongoing training in each outlet as necessary in order to meet required standards
Training to be developed and approved in conjunction with HR, the Executive Chef and the Director of Food and Beverage
Research and document results of staff development efforts through measurable tools available, such as guest comment cards, mystery shoppers, internal critiques, lift in average checks, staff retention levels, testing opportunities of staff knowledge and management input.
Management of staff relations within the department, including counseling notes, corrective action plans, disciplinary actions and terminations as necessary.
Brand Standards
Ø Follow all Brand Standards
Beverage compliance
Food Offerings – work closely with Executive Chef
Steps of Service
Monthly Promotions
Ø Brand Compliance
Maintain compliance in regards to Company Standards
Maintain compliance for all Audit Standards
Requirements
QUALIFICATIONS & SKILLS: 4-5 years’ experience as an Restaurant Manager, preferably in a 4 star hotel. Knowledge of various food service styles, Inventories and the ability to communicate in English for concise communication are essential qualifications. Computer skills are essential for effective and efficient management of staffing and payroll. Health and Alcohol Certifications.
This profile outlines the expected standards to be met by the individual in the position of Club House Restaurant Manager. Reviews and evaluations, as dictated by policy and management, are based on the required achievement levels, as well as on observations by management.
Essential Roles
Lead, Manage & Accountibility
Restaurant and Bar Service Standards
Sports Programming
Financial Responsibility including Revenue, Cost, Daily and Weekly Payroll
Customer Relations including Floor Management, Inquiries
Public Relations and Marketing and Brand Management
Communications
Participate in all meetings as dictated by management
Ongoing communication of all reports, meetings and applicable issues to the Director of Food and Beverage,
Creation, handling and accountability of action plans for managers and supervisors, including standards, dated expectations, specific areas of responsibility and methods of accountability
Creation and handling of newly established program of overall outlet responsibility/ownership, with program and necessary training/components.
Ensure that management and staff are aware of various offerings, schedules, F&B opportunities seasonal discounting programs
Customer relations
Development and relationship building with Golf Club Members
Development and integration of an accessible and user-friendly database system which will track use and preferences of frequent guests - OpenTable
Maintenance, communication and maximized use of guest database information
Creation of standards and train on customer recognition procedures, along with maintaining of applicable accountability requirements
Ø Integration and use of greeter/server communication via chits to be used in the dining room for Lunch and Dinner
Graced with effortless beauty and sophistication, The Biltmore Hotel is a National Historic Landmark Resort.
Industry
Hospitality
Company size
501-1,000 employees
Founded
1926
Headquarters
Coral Gables, FL
LinkedIn followers
8,256
The Biltmore is Miami’s National Historic Landmark located in the exclusive Coral Gables area. The 273-room hotel resembles classic Italian, Moorish, and Spanish architectural influences spread over 150-acres of tropical landscape. A favorite of world leaders and notables since its opening in 1926, the hotel offers a restored Donald Ross 18-hole, 71 par championship golf course, tennis, the largest hotel pool in the country, private cabanas, a European spa, and an award-winning fitness center. The hotel’s dining destinations include the acclaimed Palme d'Or, which Zagat calls one of the best restaurants in the country; Fontana, an Italian restaurant surrounding the Biltmore fountain; and the poolside Cascade. In 2009, the hotel unveiled its culinary academy offering an array of hands-on cooking classes for adults and children. The Biltmore is one of South Florida's preferred sites for business travel, high-level corporate briefings, public policy conferences, and an extraordinary wedding destination. The Biltmore is a member of the Leading Hotels of the World. For more information or to make reservations, please visit www.BiltmoreHotel.com or call (800) 727-1926.
Offices: 1200 Anastasia Avenue, Coral Gables, FL 33134, US
How many Customer Service & Support jobs are open in Coral Gables, FL right now?
There are currently 550 open customer service & support positions in Coral Gables, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Coral Gables, FL?
Companies currently hiring include University of Miami Health System-Uhealth, University of Miami Health System, Saks Fifth Avenue, Biltmore Hotel, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Coral Gables, FL?
Yes — 54 of the 550 open customer service & support positions offer remote or hybrid work (20 remote, 34 hybrid).
How do I apply for Customer Service & Support jobs in Coral Gables, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.