Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Customer Service, Data Entry, Oral Communication, Written Communication, Attention To Detail
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Data Entry, Oral Communication, Written Communication, Data Analysis, Patient Management
Patient Access Representative 2 (On-Site) - UHealth SoLé Mia
Coral Gables, Florida, United States · On-site
Mid level
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: CRM Systems, Microsoft Excel, Data Management, Academic Advising, Budget Reporting
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Data Entry, Oral Communication, Written Communication, Data Analysis, Patient Management
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Learning agility, Teamwork, Technical proficiency, Communication, Customer service
Contact Center Associate 1 - UHealth Connect (Remote)
Coral Gables, Florida, United States · Remote OK
Entry level
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Epic Scheduling, Patient Registration, Medical Triage, Insurance Verification, Customer Service
Coral Gables, Florida, United States · Remote Solely
Mid level
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Team supervision, Contact center management, Performance metrics analysis, Patient access, Registration
Executive Director, Contact Center & Access Transformation
Coral Gables, Florida, United States · On-site
Senior+
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Data Entry, Insurance Verification, Financial Clearance, Patient Scheduling, Interpersonal Communication
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Customer Service, Data Entry, Oral Communication, Written Communication, Attention To Detail
Sr. Administrative Assistant - Full Time - Bascom Palmer Eye Institute- Miami, FL
Coral Gables, Florida, United States · On-site
Mid level
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Office Administration, Data Analysis, Calendar Management, Travel Coordination, Microsoft Office
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Customer Service, Problem Solving, Written Communication, Oral Communication, Confidentiality
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Customer Service, Data Entry, Oral Communication, Written Communication, Attention To Detail
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Nursing Care, Patient Triage, Medication Reconciliation, Remote Patient Monitoring, Clinical Care
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Other, Full-time
high school
Medical, Dental, Tuition Remission
Posted 30d ago
~40 hrs/week
Remote in Florida, United States
Responsibilities
The Medical Collector manages the billing and collection activities of patient accounts receivable in compliance with laws and regulations. Key duties include verifying insurance information, pursuing reimbursements from carriers, and resolving patient account inquiries.
Requirements
A high school diploma or equivalent and at least one year of relevant experience are required. Candidates must possess general knowledge of office operations and accepted accounting principles.
Full job description
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Medical Collector to work in Miami, FL. The Medical Collector ensures that patient accounts are efficiently collected upon in compliance with applicable laws and regulations. Further, the Medical Collector is in charge of all duties related to the billing and collection activities of accounts receivable.
CORE JOB FUNCTIONS
Coordinates the resolution of patient accounts and verifies patient’s demographic and insurance information.
Reviews and monitors reimbursements due, and determines appropriate collection methods and account follow-up procedure.
Pursues insurance carries by placing phone calls, documenting work performed, and setting safeguards to ensure that payments are received.
Prepares monthly report for account receivables and other items assigned.
Reviews benefit explanations from insurance companies and takes proper actions to request adjustments or refunds when applicable.
Identifies trends and any problems with particular payors and reports findings to supervising staff.
Responds to over-the-phone and in-person inquiries from patients and insurance carriers.
Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
High School diploma or equivalent require
Minimum 1 year of relevant experience required
General knowledge of office procedures and operations.
Ability to communicate effectively in both oral and written form.
Skill in completing assignments accurately and with attention to detail.
Knowledge of generally accepted accounting procedures and principles.
Any relevant education, certifications and/or work experience may be considered.
#LI-NN1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff
Related keywords
Medical BillingAccounts ReceivableInsurance ReimbursementPatient DemographicsHealthcare FinanceUHealthMedical CollectionBenefit ExplanationsPayor TrendsAccounting Procedures
How many Customer Service & Support jobs are open in Coral Gables, FL right now?
There are currently 550 open customer service & support positions in Coral Gables, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Coral Gables, FL?
Companies currently hiring include University of Miami Health System-Uhealth, University of Miami Health System, Saks Fifth Avenue, Biltmore Hotel, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Coral Gables, FL?
Yes — 54 of the 550 open customer service & support positions offer remote or hybrid work (20 remote, 34 hybrid).
How do I apply for Customer Service & Support jobs in Coral Gables, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.