Coral Gables, Florida, United States · Hybrid
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Data entry, Patient care coordination, Insurance verification, Medical records management, Telephone triage
Coral Gables, Florida, United States · Remote Solely
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Team leadership, Medical triage, Epic scheduling system, Quality assurance, Patient registration
Coral Gables, Florida, United States · On-site
$14/hr–$16/hr
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversi…
Skills: Banquet setup, Event preparation, Customer service, Communication, Problem solving
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Data entry, Patient registration, Insurance verification, Referral management, Medical records management
Coral Gables, Florida, United States · On-site
$16/hr–$19/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Food preparation, Beverage preparation, Cash handling, Interpersonal skills
Domino'sCoral Gables, Florida, United States · On-site
Job Category Org: Store Customer Service RepLocation Name - Location Code: Corporate Store 05191-05191
Skills: Customer Service, Retail Operations
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Administrative support, Patient records management, Telephone etiquette, Customer service, Basic Life Support
Coral Gables, Florida, United States · On-site
Description Position Summary A Catering Coordinator (Administrative Role) is responsible for supporting the Catering Sales and Conference Services team by handling administrative, organizational, and client-service tasks…
Skills: Administrative support, Catering sales, Conference services, Event planning, Proposal preparation
Coral Gables, Florida, United States · On-site
Overview: We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all emp…
Skills: Sales, Clienteling, Customer Service, Luxury Retail, Communication
Coral Gables, Florida, United States · Hybrid
$80k–$90k/yr
Locala is the world’s leading commerce media platform, leveraging consumer insights and location data to increase brand awareness, drive consumers to store, and deliver smarter business outcomes. Our proprietary technolo…
Skills: Data analysis, Business intelligence, Sales analytics, Excel, Google sheets
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient experience, Service recovery, Communication, Problem-solving, Critical thinking
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Customer service, Administrative support, Medical terminology, Insurance verification, Triage
Coral Gables, Florida, United States · On-site
$13/hr–$18/hr
Job Description: We’re Hiring at Neiman Marcus Coral Gables! Join us for an exciting Hiring Event and take the next step in your career. Location: Shops at Merrick Park, 390 San Lorenzo Avenue, Coral Gables, FL 33146 Dat…
Skills: Customer service, Sales, Luxury fashion, Relationship building, Communication
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Strategic Leadership, Parking Operations, Transportation Management, Budgeting, Contract Administration
Coral Gables, Florida, United States · On-site
Position Purpose: Exercise the duties and responsibilities delegated to the Provider Relations Representative with the outmost professionalism and dedication. Responsibilities: Responsible for conducting provider orienta…
Skills: Provider relations, Medicare advantage, Regulatory compliance, Communication skills, Organizational skills
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Data entry, Insurance verification, Financial clearance, Patient scheduling, Authorization management
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Executive support, VIP support, Endpoint management, Mobile device support, Audiovisual support
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Data entry, Patient care coordination, Insurance pre-authorizations, Medical record management, Customer service
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Patient care, Clerical duties, Medical records management, Scheduling, Transcription
Coral Gables, Florida, United States · On-site
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
Skills: Data entry, Insurance verification, Revenue cycle management, Patient scheduling, Authorization management
Coral Gables, Florida, United States • Hybrid
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The incumbent facilitates clinical operations by managing patient care records, insurance information, and pre-authorization processes. They also provide administrative support, including answering phones, scheduling appointments, and coordinating with clinical staff to ensure efficient practice flow.
Candidates must possess a high school diploma or equivalent and at least 2 years of relevant experience. Proficiency in data entry, effective communication, and the ability to work in a collaborative environment are required.
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The Department of Medicine, Division of Pulmonary, Critical Care, and Sleep Medicine has an exciting opportunity for a Full-Time Clinical Business Operations Representative 3 to work on the UHealth Campus. The Clinical Business Operations Representative 3 facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Representative 3 assists patients in a courteous, efficient and professional manner and ensures adherence to divisional and departmental service standards.
This position is hybrid.
Assists the department in managing expectations surrounding pre and post patient care.
Obtains or reviews all patient demographic information, insurance information and referral numbers.
Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information.
Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software.
Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs.
Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
Provides coverage for responsibilities of co-workers when assigned or as need arises.
Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis.
Maintains confidentiality of all information.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Answer phones, triage, and follow-through on messages and information requests from patients using UChart, as well as internal and external customers.
Obtain pre-authorization for oral medications, diagnostic exams, and patient procedures, coordinate medical necessity letters and other documents for patient assistance program under nurse and/or physician supervision.
Communicate with internal and external facilities to confirm the receipt of orders and prescriptions for the patient (i.e. outgoing referrals, diagnostic tests, medications, durable medical equipment).
Coordinate physician schedule and outpatient clinic.
Work closely with Department’s clinical operations staff to ensure seamless coordination between the faculty members’ clinical activities and their academic/administrative work.
Coordinate and supervise appointments for VIP and international patients.
Reviews patient demographic information, insurance information and referral numbers for accuracy while having patient on the phone.
Accurately records all data and maintains necessary records or files for future new patient appointments in BOX, relating to clinical care received via main fax machine, distribution of incoming faxes and mail.
Scan outside medical records/documents into UChart to have them ready for patients next follow up appointments.
Acquire the materials necessary for the patient visit including medical records and x-rays.
Communicates with patients regarding delays in schedule.
Respond to medical records inquiries on the in person, via fax, telephone and general medical records e-mail.
Proactively works physicians clinical scheduled to maximize time and manage capacity.
Monitoring access to new appointments and management of any waiting lists for appointments.
Manage the UChart Inbasket for assigned division.
Answer phones, triage, and follow-through on messages and information requests from internal and external customers
Work closely with Department’s clinical operations staff to ensure seamless coordination between the faculty members’ clinical activities and their academic/administrative work.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
High school diploma or equivalent
Minimum 2 years of relevant experience
Skill in data entry with minimal errors.
Ability to communicate effectively in both oral and written form.
Ability to work evenings, nights, and weekends as necessary.
Skill in collecting, organizing, and analyzing data.
Ability to work independently and/or in a collaborative environment.
Commitment to the University’s core values.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Offices: 5915 PONCE DE LEON BLVD, Coral Gables, Florida 33146, us
View all jobs at University of Miami Health System-UhealthThere are currently 550 open customer service & support positions in Coral Gables, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include University of Miami Health System-Uhealth, University of Miami Health System, Saks Fifth Avenue, Biltmore Hotel, Compass Group, among others. Browse the listings above to see every active employer.
Yes — 54 of the 550 open customer service & support positions offer remote or hybrid work (20 remote, 34 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
