City of Rochester, New York, United States · On-site
$20/hr–$28/hr
Mid level$4M raised
Department: Clinic Position Type: Full-Time FLSA: Non-Exempt Job Summary: Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we se…
Skills: Customer service, Communication skills, Electronic medical record (EMR), Epic, Appointment scheduling
City of Rochester, New York, United States · On-site
$18/hr–$24/hr
Mid level
Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we sp…
City of Rochester, New York, United States · On-site
$24/hr–$25/hr
Mid level
Salary: $24.50- $25.60 SUMMARY The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. Meat assistant manager must possess rea…
City of Rochester, New York, United States · On-site
Entry level$4M raised
Holiday Seasonal Associate About the Role Join Williams-Sonoma this holiday season and help create an inspiring shopping experience for customers preparing to celebrate life's special moments at home. As a Holiday Season…
Skills: Customer service, Point-of-sale (POS) operation, Merchandising, Inventory management, Communication
City of Rochester, New York, United States · On-site
$23/hr–$26/hr
Mid level
Description Position Summary The Human Resources Generalist (HRG) serves as the primary frontline ambassador and customer service lead for the Office of Human Resources at Roberts Wesleyan University. Dedicated to elevat…
Skills: Human Resources, Benefits Administration, Leave Management, Payroll Auditing, Customer Service
City of Rochester, New York, United States · On-site
$18/hr–$19/hr
Entry level
Description Job Objective: To serve as a welcoming first point of contact within the Finance Department while supporting the fiscal integrity of Roberts Wesleyan University. This position maintains the daily financial fl…
City of Rochester, New York, United States · On-site
Entry level
Summary Responsible for performing a variety of guest service activities while providing the highest level of service possible in an efficient, courteous and professional manner by following brand service standards and a…
Skills: Guest Services, Reservation Management, Cash Handling, Front Desk Operations, Customer Service
Security Officer Enhanced Part Time Armed Patrol Inspection
City of Rochester, New York, United States · On-site
Entry level$9.0B raised
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
City of Rochester, New York, United States · On-site
Entry level$9.0B raised
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
City of Rochester, New York, United States · On-site
Mid level
Summary The Guest Service Manager is responsible for overseeing the front desk and guest services operations to ensure exceptional guest experiences from arrival to departure. This role includes supervising front office …
City of Rochester, New York, United States · On-site
$23/hr–$32/hr
Mid level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Retail management, Food service operations, Team leadership, Customer service, Inventory management
City of Rochester, New York, United States · On-site
Entry level
Position: Pizza Hut Team Member Job Summary: Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty – Learn Your Position Inside and Out and Own the Guest Experience Everyday Pay Rate(If…
City of Rochester, New York, United States · On-site
Entry level$3.4B raised
Position Overview Now Hiring: Sandwich Artist® Location: New York Job Type: Full-Time Pay: $16.00/hour + Tips (Average $3/hour additional) Join the team at Subway and be part of a brand that serves millions of guests aro…
City of Rochester, New York, United States · On-site
Entry level
Overview MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutio…
City of Rochester, New York, United States · On-site
$23/hr–$34/hr
Entry level
Driver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Per…
City of Rochester, New York, United States · Remote Solely
Mid level
The Field Service Engineer (FSE) provides frontline support by resolving customers' concerns and issues through technical expertise and troubleshooting. The FSE inspects, troubleshoots, repairs, calibrates, and verifies …
Skills: Troubleshooting, Diagnostic imaging equipment, Medical linear accelerator, Preventive maintenance, Hardware repair
City of Rochester, New York, United States · On-site
$16/hr–$17/hr
Entry level
Location: 2200 Ridge Road East Rochester, NY 14622 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Part time Pay Range: $16.5…
City of Rochester, New York, United States · On-site
$75k–$150k/yr
Entry level
Description Outside Sales Representative [Rochester, NY] Build a sales career with the support of an established national company and the opportunity to earn up to $150,000+ as you grow your territory and book of busines…
Skills: Sales, Business development, Account management, Prospecting, Relationship building
Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining in…
Skills: Customer service, Data entry, Prioritization, Organization, Communication
City of Rochester, New York, United States · On-site
$18/hr–$24/hr
Mid level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Customer Service, Problem Solving, Critical Thinking, Communication, Conflict Resolution
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$20/hr–$28/hr
Full-time
high school, professional certificate
Posted 2d ago
~38 hrs/week
Responsibilities
The Patient Service Representative serves as the first point of contact for patients, managing front desk operations, scheduling, and insurance verification. They also maintain accurate medical records and provide administrative support to providers to ensure efficient clinic operations.
Requirements
Candidates must have a high school diploma or equivalent and 1–3 years of experience in a medical office or clinic setting. Proficiency with EMR systems is required, with a preference for Epic experience and bilingual skills in Spanish.
Full job description
Department: Clinic
Position Type: Full-Time
FLSA: Non-Exempt
Job Summary:
Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. Under the direct supervision of the PSR Lead, the PSR is responsible for performing a variety of non-clinical duties in support of patients, clients, clinic medical providers and other ancillary staff following established methods and procedures.
Duties/Responsibilities:
Serve as the first point of contact for patients, providing a welcoming and professional experience.
Schedule appointments and manage patient information using the EMR system.
Answer and route phone calls; initiate triage requests when appropriate.
Check patients in and out, verify insurance, and process payments.
Maintain accurate medical records and manage incoming/outgoing documentation.
Support providers with administrative tasks and schedule adjustments.
Uphold confidentiality and demonstrate respect for diversity and inclusion.
Participate in quality improvement and compliance activities.
Miscellaneous:
Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences.
Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization.
Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information.
Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans.
Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department.
Other specific duties as assigned.
Required Skills/Abilities:
Excellent customer service and communication skills.
Ability to speak, read, and understand English fluently.
Proficiency with electronic medical record (EMR) systems.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Comfortable handling sensitive information with discretion.
Team-oriented with a collaborative mindset.
Commitment to inclusiveness and cultural sensitivity.
Education and Experience:
Minimum of a high school diploma or equivalent (GED) required.
1–3 years of experience working in a medical office or clinic setting required.
Medical Office Assistant Certification or other related education preferred.
Familiarity with electronic medical record (EMR) systems, with EPIC experience strongly preferred.
Bilingual skills in Spanish preferred.
Physical Requirements:
While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk and hear. Occasionally the employee must stoop, bend and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.
Trillium Health, a Community Health Center, provides extraordinary care for all, including LGBTQ+ health, ensuring equitable, judgement-free and affordable care.
Our history is one of courage, hope, and innovation as we met the challenge of HIV/AIDS head-on, during very difficult times. That legacy forged us into who we are today, providing care that pays attention to all aspects of your well being - physical, social, and emotional. We continue to live by these same values while we expand our comprehensive services to all the people in our community. Today, we offer primary and specialty medical care services at our downtown location at 259 Monroe Avenue, and our newest location, Trillium Health at 170 Science Parkway, is home to Pathway Pediatrics and the Center for Gynecological Care & Wellness. We also offer many additional supportive services.
Trillium Health offers equal opportunities in employment to all employees and applicants. No person shall be discriminated against in employment on the basis of race, age, color, marital status, religion, creed, sex, sexual orientation, gender identity or expression, national origin or ancestry, disability, veteran status, status as a domestic violence victim, genetic condition or predisposition, or any other characteristic protected by law.
Trillium Health will not ask you for personal information such as checking account information. DO NOT share any personal information with anyone. If anyone has contacted you for personal information or has said you are hired without going through our hiring process, contact us. To apply to a position go to our career page at www.trilliumhealth.org/join-the-team.
Offices: 259 Monroe Avenue, Rochester, NY 14607, US · 170 Science Pkwy, Rochester, New York 14620, US · 170 Science Pkwy, Rochester, New York 14620, US
Primary Health careSpecialty HIV Medical CareTreatment Adherence CounselingCare ManagementBehavioral Wellness and SupportHepC and STI TestingHealth Education and OutreachPharmacyHIV PreventionLGBTQ Affirming Care
How many Customer Service & Support jobs are open in City of Rochester, NY right now?
There are currently 514 open customer service & support positions in City of Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in City of Rochester, NY?
Companies currently hiring include University of Rochester, Dunkin', H&R Block, DELTA SONIC CAR WASH, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in City of Rochester, NY?
Yes — 13 of the 514 open customer service & support positions offer remote or hybrid work (5 remote, 8 hybrid).
How do I apply for Customer Service & Support jobs in City of Rochester, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.