Customer Service & Support Jobs in City of Rochester, NY (Now Hiring) — 514 open — Page 17
H&R Block
Tax Associate
City of Rochester, New York, United States · On-site
Entry level
About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
Skills: Tax preparation, Client services, Communication, Problem-solving, Digital tools
H&R Block
Tax Associate
City of Rochester, New York, United States · On-site
Entry level
About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
City of Rochester, New York, United States · On-site
Entry level
About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
Skills: Tax preparation, Client services, Communication, Problem-solving, Customer service
H&R Block
Tax Associate
City of Rochester, New York, United States · On-site
Entry level
About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
City of Rochester, New York, United States · On-site
$23/hr–$34/hr
Entry level
Driver / operator of company vehicles. Provides courteous and efficient delivery and pick-up of packages. Checks shipments for conformance to FedEx features of service and provides related customer service functions. Per…
City of Rochester, New York, United States · On-site
$18/hr–$23/hr
Entry level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Customer Service, Cash Handling, Traffic Control, Data Entry, Communication
City of Rochester, New York, United States · On-site
$65k–$75k/yr
Mid level
Elmira Stamping & Manufacturing is seeking a hands-on, detail-oriented Quality Manager to oversee quality efforts throughout our manufacturing operation. This is a working management position in a fast-paced manufacturin…
City of Rochester, New York, United States · On-site
$19/hr–$32/hr
Senior
Overview The Store Supervisor ensures the shop meets customer service, inventory management, and paperwork expectations while supervising store personnel. The compensation range for this position is $19.00 to $32.00 per …
Skills: Inventory management, Customer service, Data entry, Parts procurement, Forklift operation
City of Rochester, New York, United States · On-site
$18/hr–$19/hr
Entry level
Description The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in t…
City of Rochester, New York, United States · On-site
$18/hr–$19/hr
Entry level
Description The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in t…
Skills: Medical interpreting, Referral processing, Insurance verification, Prior authorization, Bilingual
City of Rochester, New York, United States · On-site
$18/hr–$19/hr
Entry level
Starbucks Barista The Starbucks located at 100 Chestnut St. Rochester, NY 14604 (716) 853-2356 Job Details: The Starbucks in the Five Star Bank Plaza is one of the properties owned and managed by the award-winning hotel …
Skills: Customer service, Beverage preparation, Cash handling, Multi-tasking, Communication
City of Rochester, New York, United States · On-site
$16/hr–$20/hr
Entry level
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Retail management, Team leadership, Customer service, Operational oversight, Staff development
City of Rochester, New York, United States · On-site
$20/hr–$28/hr
Entry level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Technical support, Troubleshooting, Hardware maintenance, Device configuration, Customer service
City of Rochester, New York, United States · On-site
$18/hr
Entry level
The Donor Greeter is responsible for general donation door related duties including accepting donations, providing excellent customer service, and maintaining a clean, neat, and safe work environment. They are also respo…
City of Rochester, New York, United States · Remote Solely
Entry level
Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, …
City of Rochester, New York, United States · On-site
Entry level
Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford …
City of Rochester, New York, United States · On-site
Mid level
Van Bortel Automotive Group includes Van Bortel Subaru, Van Bortel Ford and Van Bortel Chevrolet. Kitty Van Bortel owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford …
Skills: Automotive diagnostics, Engine repair, Transmission repair, Electrical systems repair, Steering and suspension repair
City of Rochester, New York, United States · On-site
$25/hr–$32/hr
Senior
Join our Team of Employee Owners! Why work for a company when you can own it? Siewert Equipment, a Division of Cummins-Wagner, is seeking a Service Coordinator at our Rochester, NY location. Cummins-Wagner Company, Inc. …
Skills: Customer Service, Service Scheduling, Administrative Support, Order Entry, Warranty Coordination
J.P. Morgan Wealth Management - Private Client Investment Associate - Rochester, NY
City of Rochester, New York, United States · On-site
$25/hr–$34/hr
Entry level$1.6B raised
At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity …
City of Rochester, New York, United States · On-site
$20/hr–$27/hr
Mid level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Patient scheduling, Medical terminology, Insurance authorization, Billing, ICD10 coding
Tax Associate
H&R Block
City of Rochester, New York, United States • On-site
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Full-time
high school, bachelor degree
Medical coverage, Prescription drug coverage, Retirement savings plan (401k), Employee assistance program, Virtual fitness center programs, Associate discount program
Posted 33d ago
Apply by Aug 28
~40 hrs/week
Responsibilities
You will meet with clients to gather information and prepare accurate tax returns while identifying tax savings opportunities. Additionally, you will provide clear explanations of tax information and build strong client relationships through a client-first approach.
Requirements
Candidates must have completed the H&R Block Income Tax Course and possess experience in a service-oriented environment. Strong communication and problem-solving skills, along with comfort using digital and AI-based tools, are required.
Full job description
About the Role
As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. You’ll earn a competitive hourly rate, with opportunities to increase your earnings as you build tax knowledge and grow in the role. This role is in-person at a local H&R Block tax office.
Meet with clients to gather information and understand their tax situation
Prepare complete and accurate tax returns with training and support from experienced teammates
Explain tax information clearly and provide recommendations in a way clients can easily understand
Identify tax savings opportunities and recommend relevant products and services
Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach
Required Qualifications
Successful completion of the H&R Block Income Tax Course1
Experience interacting with customers or clients in a service-oriented environment
Strong communication skills, including explaining information clearly and asking questions to understand needs
Problem-solving skills, including organizing information and identifying solutions
Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
High school diploma / GED/ equivalent
Preferred Qualifications
Bachelor’s degree in accounting, finance, or a related field
Experience in a client-facing or consultative role, such as financial advising, insurance, retail sales, or professional services
Experience asking questions and recommending solutions based on customer needs
Ability to work 15–35 hours per week, with availability up to 40 hours during peak periods
Availability to work evenings and weekends during tax season
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range
$14.45 - $18.00/Hr. Sponsored Job
Saladi-29506-ROCHESTER NY
Related keywords
Tax AssociateTax returnsClient servicesH&R Block Income Tax CourseAI toolsCopilotChatGPTFinancial advisingConsultative roleTax savingsCustomer serviceProblem-solvingData analysisProfessional servicesRetail salesTax season
With expert guidance, upfront pricing, and more ways to file, it’s #BetterWithBlock.
Industry
Financial Services
Company size
10,001+ employees
Founded
1955
Headquarters
Kansas City, MO
LinkedIn followers
260,380
H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best.
We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates.
People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.
Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together…we truly believe it!
Offices: One H&R Block Way, Kansas City, MO 64105, US · 1301 Main Street, Kansas City, Missouri 64105, US
How many Customer Service & Support jobs are open in City of Rochester, NY right now?
There are currently 514 open customer service & support positions in City of Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in City of Rochester, NY?
Companies currently hiring include University of Rochester, Dunkin', H&R Block, Goodwill of the Finger Lakes, DELTA SONIC CAR WASH, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in City of Rochester, NY?
Yes — 10 of the 514 open customer service & support positions offer remote or hybrid work (4 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in City of Rochester, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.