Customer Service & Support Jobs in City of Rochester, NY (Now Hiring) — 514 open — Page 16

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Candidates MUST have 2+ years of armed security experience OR 1+ years experience as a full municipal police officer OR 2+ years of service in a U.S. armed forces component with an honorable discharge.

 

Candidates MUST be willing to undergo a thorough background check from the federal government including a credit check.

 

Payrate: $37.32 / hour after training and probationary period.

 

Benefits including medical, dental, vision, 401k, and life insurance.

 

Allied Universal® is hiring an Armed Security Officer. The Armed Security Officer provides armed protective services in accordance with Allied Universal standards for a high profile customer. Duties include armed patrols, access control, CCTV and alarm monitoring, incident reporting, and customer service. The Armed Security Officer will help ensure the safety of customer personnel, visitors, and property by deterring threats, enforcing procedures, and responding to emergencies with professionalism and strict adherence to security protocols.

 

RESPONSIBILITIES:

• Ensure the facility is provided with high-quality security services to protect people and property
• Build, improve and maintain effective relationships with both client employees and guests
• Report safety concerns, security breaches, and unusual circumstances verbally and in writing
• Handle security issues and emergency situations according to protocol
• Follow all directives relating to site-specific operations including manuals and post orders
• Greet and welcome visitors and employees; answer questions and assist as needed
• Patrol the facility on foot or in a vehicle
• Answer phones, monitor closed-circuit television systems and alarms

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Current driver’s license if driving a company or customer owned vehicle
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Must possess, or be able to obtain, each of the following:
• Basic Life Support CPR/AED and First Aid from the AHA or ARC
• Federal and state firearms qualifications
• National Weapons Detection Training Program (NWDTP) certification
• OC, Baton and handcuffing certification
• Defensive tactics and de-escalation tactics certification
• Must possess one or more of the following
• Minimum of two (2) years of armed security experience
• Minimum of two (2) years of US military service
• Minimum of one (1) year full-time armed civilian law enforcement experience
• Minimum of 21 years of age, or higher as required by applicable law or contractual requirements
• Able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills; able to write informatively, clearly, and accurately; able to speak, read, and write fluently in English
• Problem solving skills; able to assess and evaluate situations effectively; identify critical issues quickly and accurately
• Attention to detail; able to compile, sort, and interpret data
• Active listening skills; able to mediate conflict with tact, diplomacy

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Ability to speak, read, and write in multiple languages (e.g., Spanish, Portuguese, French, Arabic)
• DHS Homeland Security Federal Protective Service Clearance
• Associate’s degree or higher in Criminal Justice, Security Management, Business or a closely related field

BENEFITS:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Licensed by the New York State Department of State

 

RESPONSIBILITIES:

• Ensure the facility is provided with high-quality security services to protect people and property
• Build, improve and maintain effective relationships with both client employees and guests
• Report safety concerns, security breaches, and unusual circumstances verbally and in writing
• Handle security issues and emergency situations according to protocol
• Follow all directives relating to site-specific operations including manuals and post orders
• Greet and welcome visitors and employees; answer questions and assist as needed
• Patrol the facility on foot or in a vehicle
• Answer phones, monitor closed-circuit television systems and alarms

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Current driver’s license if driving a company or customer owned vehicle
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Must possess, or be able to obtain, each of the following:
• Basic Life Support CPR/AED and First Aid from the AHA or ARC
• Federal and state firearms qualifications
• National Weapons Detection Training Program (NWDTP) certification
• OC, Baton and handcuffing certification
• Defensive tactics and de-escalation tactics certification
• Must possess one or more of the following
• Minimum of two (2) years of armed security experience
• Minimum of two (2) years of US military service
• Minimum of one (1) year full-time armed civilian law enforcement experience
• Minimum of 21 years of age, or higher as required by applicable law or contractual requirements
• Able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills; able to write informatively, clearly, and accurately; able to speak, read, and write fluently in English
• Problem solving skills; able to assess and evaluate situations effectively; identify critical issues quickly and accurately
• Attention to detail; able to compile, sort, and interpret data
• Active listening skills; able to mediate conflict with tact, diplomacy

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Ability to speak, read, and write in multiple languages (e.g., Spanish, Portuguese, French, Arabic)
• DHS Homeland Security Federal Protective Service Clearance
• Associate’s degree or higher in Criminal Justice, Security Management, Business or a closely related field

BENEFITS:

• Health insurance and eligible for our company's retirement plans
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1656847