Physician Support Rep III-Imaging Information Center
City of Rochester, New York, United States · On-site
$20/hr–$27/hr
Mid level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Medical terminology, Surgical scheduling, Appointment scheduling, Electronic medical records, Calendar management
City of Rochester, New York, United States · On-site
Entry level
Position Title: Restaurant Team Member Reports To: Restaurant Manager Overview: A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, provi…
Customer Care Representative - Career Advancement Opportunities!!
City of Rochester, New York, United States · On-site
$21/hr–$22/hr
Mid level$1.1B raised
Position Summary The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation…
Skills: Customer Service, Inside Sales, Active Listening, Problem Solving, Relationship Management
City of Rochester, New York, United States · On-site
$34k–$68k/yr
Entry level
Overview Does your dog have a closet full of clothes? Is your cat so cool he needs to wear shades? We call that “petcentricity”! If you enjoy making pets look adorable and smell irresistible, we are looking for Experienc…
Skills: Pet grooming, Styling, Brushing, Bathing, Conditioning
City of Rochester, New York, United States · Remote OK
Entry level$4.2B raised
Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining in…
City of Rochester, New York, United States · On-site
$19/hr–$23/hr
Mid level
Overview Is shopping with your 4-legged family member a tail waggin' good time? Do you believe carry out isn't just about pizza, it's for bags of kibble to? If you're the leader of the pack and enjoy providing products a…
City of Rochester, New York, United States · On-site
$16/hr–$17/hr
Entry level
Overview Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all! Responsibilities/Qualifications A…
Skills: Customer service, Cashiering, Stocking, Animal care, Inventory management
City of Rochester, New York, United States · On-site
$16/hr–$17/hr
Entry level
Overview Splish, splash FIDO needs a bath. Are you up for wet wagging tails and flying suds? Are you interested in learning to become a Groomer? Join our pack and attend our free Paragon School of Pet Grooming! Responsib…
Skills: Pet grooming, Bathing, Trimming nails, Brushing, Customer service
City of Rochester, New York, United States · On-site
$34k–$68k/yr
Entry level
Overview Does your dog have a closet full of clothes? Is your cat so cool he needs to wear shades? We call that “petcentricity”! If you enjoy making pets look adorable and smell irresistible, we are looking for Experienc…
Skills: Pet grooming, Pet styling, Bathing, Conditioning, Brushing
City of Rochester, New York, United States · On-site
$17/hr–$18/hr
Mid level
Overview Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborho…
Skills: Retail management, Customer service, Leadership, Operational procedures, Team development
City of Rochester, New York, United States · On-site
$16/hr–$17/hr
Entry level
Overview Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all! Responsibilities/Qualifications A…
Skills: Customer service, Cashiering, Stocking, Animal care, Inventory management
City of Rochester, New York, United States · On-site
$16/hr–$17/hr
Entry level
Overview Splish, splash FIDO needs a bath. Are you up for wet wagging tails and flying suds? Are you interested in learning to become a Groomer? Join our pack and attend our free Paragon School of Pet Grooming! Responsib…
Skills: Pet grooming, Bathing, Brushing, Nail trimming, Customer service
City of Rochester, New York, United States · On-site
$17/hr–$18/hr
Mid level
Overview Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborho…
Skills: Retail management, Customer service, Leadership, Operational procedures, Team development
City of Rochester, New York, United States · On-site
$35/hr–$51/hr
Mid level$4M raised
Department: Clinic Position type: Full-Time FLSA: Non-Exempt Job Summary: Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we se…
City of Rochester, New York, United States · On-site
$80k–$90k/yr
Senior
S&K Building Services is seeking an experienced Branch Manager to lead operations and inspire a high-performing team. This is a key leadership role in a dynamic environment focused on service excellence, team development…
Skills: Operations Management, Team Leadership, Staffing, Scheduling, Payroll Management
City of Rochester, New York, United States · On-site
$18/hr–$25/hr
Entry level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Mail sorting, Package handling, Retail transactions, Money handling, Postal equipment operation
City of Rochester, New York, United States · On-site
$16/hr
Entry level$2.3B raised
Job DetailsJob Location: Chili Square - Rochester, NY 14624Position Type: Part TimeEducation Level: High School or EquivalentSalary Range: $16.00 - $16.00 HourlyTravel Percentage: NegligibleJob Shift: Rotating ScheduleJo…
Skills: Customer Service, Communication, Problem-solving, Cash Handling, Time Management
City of Rochester, New York, United States · On-site
Entry level
Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, thi…
Skills: Customer Service, Cash Handling, Merchandising, Loss Prevention, Communication
City of Rochester, New York, United States · On-site
Entry level
Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest chains in the value-priced urban apparel industry. We're growing, so if you've ever wanted a chance to lead the way, thi…
Skills: Customer Service, Cash Handling, Merchandising, Loss Prevention, Communication
Grainger
Shoemobile Route Sales Rep
City of Rochester, New York, United States · On-site
$58k–$72k/yr
Entry level
Work Location Type: Onsite Req Number 330799 About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving…
Skills: Sales, Customer service, Class A CDL, Inventory management, DOT compliance
Physician Support Rep III-Imaging Information Center
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$20/hr–$27/hr
Part-time
high school
Posted 23d ago
~20 hrs/week
Responsibilities
The role involves performing complex administrative and secretarial duties to support clinical and academic programs, including provider calendar management and patient care coordination. It also entails managing surgical schedules, facilitating pre-operative and post-operative details, and acting as a primary contact for patients and providers.
Requirements
Candidates must have a high school diploma and at least two years of relevant experience. Proficiency in medical terminology and experience with surgical scheduling software and electronic medical records are preferred.
Full job description
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
601 Elmwood Ave, Rochester, New York, United States of America, 14642
Opening:
Worker Subtype:
Regular
Time Type:
Part time
Scheduled Weekly Hours:
20
Department:
500352 Imaging Sciences-Image Library
Work Shift:
UR - Day (United States of America)
Range:
UR URCA 205 H
Compensation Range:
$20.30 - $27.41
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
Performs complex secretarial and administrative duties in a fast-paced environment supporting clinical, educational, and academic programs. Responsible for all clinic preparations, including but not limited to providers' time and calendar management while optimizing provider-patient schedule, coordination of patient care, and information/data support.
SCHEDULE
Saturday/Sunday 6:30am-5:00pm
ESSENTIAL FUNCTIONS
Serves as primary contact for provider(s). Manages provider(s) calendar and prioritizes appointments and meetings based on provider preferences. Chooses and recommends among competing demands. Examines the clinical schedule(s) on a continuous basis to identify opportunities for optimizing the time and effort of providers. Finds missing orders and sends them for review and approval. Anticipates needs of insurance companies by gathering all necessary information for referrals and prior authorizations. Applies provider preferences and protocols in selecting multiple possibilities to execute and/or delegate follow-up actions based on the provider’s patient notes. Composes, edits, and obtains signatures for non-routine letters of correspondence related to appeals on denied claims, including compiling all necessary information and drafts for provider signature. Manages provider(s) documentation and information. Composes and types non-routine correspondence providing factual information. Arranges travel, conference registration, and hotel accommodations. Interfaces with organizations, hospitals, and others to facilitate invited lectures and speaking engagements for the provider. Researches hospital medical records for the information requested by physicians, insurance companies, and attorneys.
Determines the order of daily surgeries and ambulatory procedures based on the patient’s medical conditions and severity. Negotiates surgical/procedure schedule by communicating complex details directly to the Operating Room scheduling office and Ambulatory Surgical Center Staff. Authorizes overbooking and rearranging of surgeon's Operating Room schedules based on case complexity and medical urgency. Authorizes rescheduling when cancellations occur by applying protocols for surgical scheduling. Orders all necessary surgical/procedure equipment, devices, and medication based on the application of protocols needed to conduct the surgery/procedure. Follows-up to confirm the order is fulfilled and ready for surgery/procedure. Employs multiple contingency strategies to ensure all details, materials, and locations are ready for surgery/procedures as scheduled. Ensures patient education and follow-up details vary according to pre-operative readiness and post-operative rehabilitation expectations and activities. Accountable for completeness of all relevant information from pre-op testing and evaluations for review by the anesthesiologist and the Operating Room.
Assembles the necessary details from multiple tabs within the electronic medical record for review and inclusion when completing disability paperwork. Assesses calls to understand patient needs, prioritizes medical concerns, and obtains responses from providers and follows up with patients. Serves as main point of contact for patients pre and post-operative.
Other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE
High School diploma and 2 years of relevant experience required
Or equivalent combination of education and experience
Medical Terminology, experiences with surgical/appointment scheduling software (such as Flowcast), and electronic medical records preferred
KNOWLEDGE, SKILLS AND ABILITIES
Demonstrated customer relations skills required
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Related keywords
Physician SupportImaging SciencesClinical SupportSurgical SchedulingFlowcastElectronic Medical RecordsMedical TerminologyPatient CoordinationAdministrative DutiesPrior AuthorizationInsurance AppealsCalendar ManagementHealthcare AdministrationPatient CareOperating Room SchedulingAmbulatory Surgical Center
Learn, Discover, Heal, Create. And Make the World Ever Better. #Meliora
Higher Education Rochester, ny 109,899 followers
Industry
Higher Education
Company size
1,001-5,000 employees
Founded
1850
LinkedIn followers
22
The University of Rochester (UR) is a private, nonsectarian, research-intensive university located in Rochester, New York. The University grants bachelor's, masters, and doctoral degrees through seven schools and various interdisciplinary programs.The University enrolls over 6,000 undergraduates and nearly 5,000 graduate students, and competes in the NCAA's Division III for athletics. The University with its affiliated UR Medicine health system is the largest employer in the Greater Rochester area.
EducationArts and sciencesEngineeringMusicMedicineNursingand Business
How many Customer Service & Support jobs are open in City of Rochester, NY right now?
There are currently 514 open customer service & support positions in City of Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in City of Rochester, NY?
Companies currently hiring include University of Rochester, Dunkin', H&R Block, Goodwill of the Finger Lakes, DELTA SONIC CAR WASH, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in City of Rochester, NY?
Yes — 12 of the 514 open customer service & support positions offer remote or hybrid work (5 remote, 7 hybrid).
How do I apply for Customer Service & Support jobs in City of Rochester, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.