City of London, England, United Kingdom · Hybrid
THE ROLE: The VIP Team Lead supports the day-to-day management of VIP operations while maintaining direct relationships with high-value players. This role combines hands-on VIP account management with team support respon…
Skills: VIP Management, People Management, Customer Relationship Management, Player Retention, AML Compliance
City of London, England, United Kingdom · Hybrid
As our next Operations Manager (Trade), you'll be the engine behind how this function performs — without managing a team of your own. This is a pure strategy and enablement role: you'll sit alongside the Head of Operatio…
Skills: SQL, Data Analysis, Process Design, Operational Excellence, BI Tooling
City of London, England, United Kingdom · Hybrid
About Latham & Watkins Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business cen…
Skills: Customer Service, Written Communication, Verbal Communication, Reception Desk Support, Conference Room Setup
City of London, England, United Kingdom · Hybrid
Company Description At Digitas, we harness the power of connection to make positive impact everyday. We have a relentless focus on creating connections to help our clients’ businesses grow, connecting diverse people, ide…
Skills: Client Relationship Management, CRM Campaign Delivery, Project Management, Brief Writing, Stakeholder Management
City of London, England, United Kingdom · On-site
Company Description Within Publicis Groupe’s Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 lo…
Skills: DAM, MRM Platform Technologies, Technical Implementation, Customer Success, Stakeholder Management
City of London, England, United Kingdom · On-site
Company Description Within Publicis Groupe’s Intelligent Creativity business, we specialize in bringing creative ideas to life, and to consumers. By combining 100 years of craft excellence with 6,000 experts across 52 lo…
Skills: Technical Account Management, Executive Stakeholder Management, Change Management, C-Level Communication, Strategic Planning
City of London, England, United Kingdom · Hybrid
Insurance Client Manager – Professional Services Group (UK) Do you have the skills to lead corporate clients effectively? Are you interested in working with some of the UK’s largest and most exciting Professi…
Skills: Account Management, Professional Indemnity Insurance, Cyber Insurance, Directors and Officers Insurance, Client Relationship Management
City of London, England, United Kingdom · Hybrid
Job Title: Claims Associate Location: London/Hybrid (Typically 2/3 days in the office) Type: Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do …
Skills: Claims Processing, Claims Settlement, Numeracy Skills, Communication Skills, Strategic Thinking
City of London, England, United Kingdom · Hybrid
Job Title: Claims Advocate Location: London/Hybrid (Typically 2/3 days in the office) Type: Full time – Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do s…
Skills: Claims Advocacy, Insurance Policy Analysis, Energy Liability, Stakeholder Management, Claims Management
City of London, England, United Kingdom · Hybrid
$75k–$85k/yr
The Opportunity Attest already has a strong foothold inside some of the world's leading brands. This role is about turning that foothold into something bigger, finding the next team, division or market within a customer …
Skills: B2B SaaS Sales, Enterprise Sales, Account Expansion, Stakeholder Mapping, Pipeline Management
City of London, England, United Kingdom · Hybrid
$75k–$85k/yr
The Opportunity Attest already has a strong foothold inside some of the world's leading brands. This role is about turning that foothold into something bigger, finding the next team, division or market within a customer …
Skills: B2B SaaS Sales, Enterprise Sales, Account Expansion, Stakeholder Mapping, Pipeline Management
City of London, England, United Kingdom · On-site
Company Description Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many diffe…
Skills: Leadership, Client Service, Team Management, Stakeholder Management, Operational Oversight
City of London, England, United Kingdom · Hybrid
Company Description Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next. Our success hinges …
Skills: Financial Planning, Wealth Management, Client Relationship Management, Administrative Support, Financial Product Knowledge
City of London, England, United Kingdom · On-site
Disruptive, unexpected and revolutionary in our own way... Browns changed the course of retail and fashion history forever when it opened in 1970. Born in London but celebrated globally, we're the one-stop shop for the b…
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City of London, England, United Kingdom · On-site
Barista Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latte or le…
Skills: Coffee Brewing, Customer Service, Teamwork, Drink Preparation, Communication
City of London, England, United Kingdom · On-site
About Us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to v…
Skills: Customer Service, Problem Solving, Written Communication, Verbal Communication, CRM Management
City of London, England, United Kingdom · On-site
Kitchen Leader Full time 35 hours per week Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our customers’ days with the perfect latt…
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City of London, England, United Kingdom · On-site
Experience Designer – Argos In-Store – Colleague and Customer – 12m FTC At Sainsbury’s we believe that the customer should be at the heart of everything we do. Our vision is to create the easiest, most enjoyable experien…
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City of London, England, United Kingdom · On-site
Company Description We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platform…
Skills: Account Management, Customer Support, Trading Operations, Data Analysis, Microsoft Excel
City of London, England, United Kingdom · On-site
Job Title: Support Worker Contract Type: Fixed term for up to 12 months Salary: £29713.46 per annum Working Hours: 37.5 hours per week, full time Working Pattern: Shifts over Monday - Sunday Location: Lime Tree Gardens, …
Skills: Risk Management, Crisis Intervention, Case Management, Budgeting Support, Safeguarding
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Lead and motivate the VIP Account Management team while maintaining direct relationships with high-value players to maximize engagement and retention. Support the Regional Operational Director by handling escalations and executing VIP engagement initiatives.
Requires relevant VIP management experience within the iGaming industry and a proven track record of managing high-value player relationships. Must possess strong people management skills and a solid understanding of AML, KYC, and Responsible Gambling regulations.
The VIP Team Lead supports the day-to-day management of VIP operations while maintaining direct
relationships with high-value players. This role combines hands-on VIP account management with team
support responsibilities, ensuring excellent customer experience, player retention, and high service
standards across the VIP team.
The role acts as a key support to the Regional Operational Director, providing guidance to VIP Account
Managers, handling escalations, and supporting the execution of VIP retention and engagement
initiatives.
WHAT YOU'LL DO:
Tech is in our DNA
With over 400 employees internationally and a strong presence in the iGaming and Fintech sectors, Ventures Lab provides a rich portfolio of products and services including iGaming verticals, electronic payments and managed services for customer operations. Through technology and innovation, we strive to enable our partners to reach new heights.
Offices: bulevard Dragan Tsankov 23 a, Sofia, 1113, BG · London, GB · São Paulo, 01000, BR · Valletta, MT · Cape Town, ZA
There are currently 133 open customer service & support positions in City of London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Pret A Manger, Strive Collective, Aon, Sainsbury's, Evelyn Partners, among others. Browse the listings above to see every active employer.
Yes — 66 of the 133 open customer service & support positions offer remote or hybrid work (6 remote, 60 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
