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Jobs at Checkatrade (Now Hiring) — 5 open

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Senior Internal Communications Lead

City of London, England, United Kingdom · On-site

Senior

As our next Senior Internal Communications Lead, you'll own the heartbeat of how Checkatrade talks with its people. You'll act as the strategic bridge between the Executive Leadership Team and the wider business, shaping…

Skills: Internal Communications Strategy, Executive Stakeholder Management, Strategic Storytelling, Corporate Communications, Change Management

Checkatrade logoCheckatrade

Growth Marketing Lead, SME

City of London, England, United Kingdom · On-site

Senior

As our next Growth Marketing Lead, SME Trade Acquisition, you'll own the engine that brings the right tradespeople into Checkatrade. This isn't a campaign management role — it's an end-to-end acquisition leadership posit…

Skills: Growth Marketing, B2B Acquisition, Paid Search, Paid Social, Retargeting

Checkatrade logoCheckatrade

Operations Manager (Trade)

City of London, England, United Kingdom · Hybrid

Senior

As our next Operations Manager (Trade), you'll be the engine behind how this function performs — without managing a team of your own. This is a pure strategy and enablement role: you'll sit alongside the Head of Operatio…

Skills: SQL, Data Analysis, Process Design, Operational Excellence, BI Tooling

Checkatrade logoCheckatrade

Legal Counsel, Privacy & AI Governance

City of London, England, United Kingdom · On-site

Senior

As our next Legal Counsel, Privacy & AI Governance, you’ll be the go-to expert on some of the most genuinely interesting legal questions Checkatrade is working through right now. As our platform scales new products, new …

Skills: Data Protection Law, AI Governance, UK GDPR, DPA 2018, PECR

Checkatrade logoCheckatrade

Credit Control Agent

Portsmouth, England, United Kingdom · On-site

Entry level

As our next Credit Control Agent, you’ll help keep things running smoothly behind the scenes. This isn’t just about chasing payments. It’s about helping our trade members stay financially healthy, supported, and active o…

Skills: Credit Control, Negotiation, Conflict Resolution, De-escalation, Data Entry

Checkatrade logo

Senior Internal Communications Lead

Checkatrade

City of London, England, United Kingdom • On-site

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Senior

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  • Full-time
  • Competitive Salary, End Of Contract Bonus, Health Support, Well-being Support, Learning Support, Gym Membership
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Lead and evolve the internal communications strategy to connect employees with the company's vision and goals. Partner with the CEO and senior leadership to shape key messages and manage communications during high-stakes moments.

Requirements

Requires a background in communications within a digital, technology, or high-growth environment. Candidates must possess exceptional writing skills and the confidence to provide strategic counsel to senior leaders.

Full job description

As our next Senior Internal Communications Lead, you'll own the heartbeat of how Checkatrade talks with its people. You'll act as the strategic bridge between the Executive Leadership Team and the wider business, shaping the stories, channels, and rituals that keep everyone aligned, energised, and pointed toward our north star of Powering Great Work. If you're someone who can make a company feel connected and proud of where it's going, this role was written for you.

Forget long lists, here’s what you’ll actually spend your time on:

  • Leading and evolving our internal communications strategy, shifting from broadcast messaging to high-value, two-way interactions that genuinely connect people to what we're building.

  • Partnering with the CEO and senior leadership to shape key messages, helping them communicate with clarity and warmth through change, growth, and the moments that matter most.

  • Turning business updates into stories people actually care about, helping every employee understand not just what we're doing, but why it matters for trades, homeowners, and our own team.

  • Owning the comms strategy for high-stakes moments, bringing calm, clarity, and confidence when the landscape shifts.

  • Keeping the customer at the centre of every story. Making sure our internal comms always connects back to the impact we have on trades and homeowners, so every employee feels the thread between their work and the people we serve.

  • Championing our AI-Powered value in practice, auditing and optimising our comms ecosystem so we're being smart and data-driven, not just busy.

  • Creating real space for conversation, using data and feedback to understand what's landing, celebrating the wins, and building the social glue that keeps us connected as we grow.

It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:

  • A background in communications within a digital, technology, or high-growth environment where things move quickly and the stakes are real.

  • Exceptional writing skills and a sharp instinct for tone, with the ability to take complex strategy and make it human, clear, and worth reading.

  • Confidence working with senior leaders on sensitive topics, with the gravitas to give honest strategic counsel, not just execution support.

  • A genuine curiosity about technology and AI, and a real interest in culture that goes beyond the surface.

We believe great work deserves great rewards. Here’s just a taste:

  • Competitive salary + end of contract bonus

  • Health, well-being and learning support

  • Gym membership, Smart Tech Scheme and Cycle Scheme

  • Birthday/Special day leave

  • Buy & sell holiday scheme

  • 1 week’s paid charity leave and much more!


How we’ll get to know each other:

  • Screening call with one of our Talent Acquisition Partners

  • 1st stage interview with Chief Corporate Affairs Officer and Chief People Officer

  • Final Stage interview with our CEO

If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box.


Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our
Registration Form

At the moment, this role isn’t open to visa sponsorship applications.

About us

We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.

Related keywords

Internal CommunicationsCorporate AffairsAI-PoweredStakeholder EngagementDigital EnvironmentHigh-GrowthStrategic CounselEmployee EngagementTwo-Way InteractionCorporate Culture

About Checkatrade

LinkedInVisit site

Our mission is to be the trusted foundation of every home.

Industry
Internet Marketplace Platforms
Company size
501-1,000 employees
Founded
1998
Headquarters
London, England
LinkedIn followers
13,638

We're Checkatrade, and we're proud to Power Great Work. We connect consumers with trusted tradespeople, help trades win more work and run better businesses, and build technology that makes quality work happen in the home more often. Three decades ago, we began as a paper directory of trades. Today, we're the UK's leading home improvement platform, helping over three million consumers a year find a tradesperson they can trust. Built on a foundation of trust, committed to ambitious growth plans, and now backed by global investors Brookfield, there's never been a more exciting time to be part of the crew. www.checkatrade.com

Offices: 21 Caledonian Road, London, England N1 9GB, GB · Lakeside North Harbour, Western Road, Portsmouth, Hampshire PO6 3EN, GB

Digital marketplaceConsumer servicesInformation TechnologyHome ImprovementsMembership SubscriptionDigital marketingDirect MarketingLead generationConsumer protectionDigital product
View all jobs at Checkatrade

About Checkatrade

LinkedInVisit site

Our mission is to be the trusted foundation of every home.

Industry
Internet Marketplace Platforms
Company size
501-1,000 employees
Founded
1998
Headquarters
London, England
LinkedIn followers
13,638

We're Checkatrade, and we're proud to Power Great Work. We connect consumers with trusted tradespeople, help trades win more work and run better businesses, and build technology that makes quality work happen in the home more often. Three decades ago, we began as a paper directory of trades. Today, we're the UK's leading home improvement platform, helping over three million consumers a year find a tradesperson they can trust. Built on a foundation of trust, committed to ambitious growth plans, and now backed by global investors Brookfield, there's never been a more exciting time to be part of the crew. www.checkatrade.com

Offices: 21 Caledonian Road, London, England N1 9GB, GB · Lakeside North Harbour, Western Road, Portsmouth, Hampshire PO6 3EN, GB

Digital marketplaceConsumer servicesInformation TechnologyHome ImprovementsMembership SubscriptionDigital marketingDirect MarketingLead generationConsumer protectionDigital product
View all jobs at Checkatrade

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