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Full-time
high school, professional certificate
Minimum of 25 days holiday, Option to buy extra holiday days, Defined contribution pension scheme, Life insurance, Income protection, Health cash plan
Posted 1d ago
Apply by Jun 26
~40 hrs/week
Responsibilities
The role involves managing a corporate insurance portfolio by handling renewals, mid-term adjustments, and insurer engagement. You will be responsible for creating customer documentation, ensuring data integrity, and providing proactive technical service to maintain client retention.
Requirements
Essential experience as an Account Handler in the corporate insurance market is required, with knowledge of lines like Property, Casualty, and Professional Indemnity. A CII qualification (Cert, Dip, or ACII) and proficiency in Acturis are highly advantageous.
Full job description
Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
Gallagher’s Chichester office is expanding its established corporate team and is seeking an experienced Corporate Account Handler to play a key role in supporting a high‑quality mid to large corporate portfolio.
Working closely with a team of Account Executives, you’ll have hands‑on involvement across renewals, mid‑term adjustments and insurer engagement, ensuring clients receive a proactive, technically sound service. Retention is central to the role, with the opportunity to support growth initiatives where there is a clear commercial need.
Sitting within Gallagher’s Retail Broking Division, the Chichester team specialises in tailored insurance, risk management and risk transfer solutions for mid corporate clients. Reporting into the Handling Team Manager, you’ll join a collaborative, technically capable team where expertise is valued, relationships matter, and the focus is on doing the job properly, not just processing business.
This is an ideal opportunity for an experienced Account Handler looking to work with quality clients, deepen their technical exposure, and be part of a team that genuinely values expertise and collaboration.
If this sounds like you, we’d love to hear from you!
How you'll make an impact
You will be responsible for creating documents for new customers, along with any mid-term adjustments and renewals information too.
Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity.
Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution.
Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date.
Manage insurer and customer queries about their policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required.
Deal with account queries and credit control matters highlighting any concerns.
Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required.
About You
Previous experience working as an Account Handler within the corporate insurance market is essential.
Knowledge of lines of business such as Property, Casualty, Construction, Professional Indemnity, D&O, Motor Trade/Fleet.
Prior experience handling corporate clients would be an advantage however we would also be interested in experience handling SME commercial business.
Risk aware in handling customer information, 100% customer centric, focussed on the best possible outcome for our customers at all times.
Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII or ACII would be an advantage. Educated to GCSE standard or equivalent, with an intermediate knowledge of the commercial insurance industry
Due diligence and process driven to deadlines, task focused, results oriented and takes initiative when assisting team members.
Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning and analytical skills with high accuracy and attention to detail.
Proficient in MS office, and Acturis experience would be advantageous.
Eligible to work in the UK.
#LI-JJG
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
Defined contribution pension scheme, which Gallagher will also contribute to
Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
Income protection, we’ll cover up to 50% of your annual income, with options to top up
Health cash plan or Private medical insurance
Other benefits include:
Three fully paid volunteering days per year
Employee Stock Purchase plan, offering company shares at a discount
Share incentive plan, HMRC approved, tax effective, stock purchase plan
Critical illness cover
Discounted gym membership, with over 3,000 gyms nationally
Season ticket loan
Access to a discounted voucher portal to save money on your weekly shop or next big purchase
Emergency back-up family care
And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Helping people and companies prevent, manage and overcome the impact of risk
Industry
Insurance
Company size
5,001-10,000 employees
Founded
1962
Headquarters
Rolling Meadows, Illinois
LinkedIn followers
95,860
About Gallagher Bassett:
We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.
Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.
Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
We have operations in the United States, Australia, and the United Kingdom.
Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Offices: 2850 Golf Rd, Rolling Meadows, Illinois 60008, US
Property/Casualty Third Party AdministratorClaims ManagementInformation ManagementManaged CareRisk ControlAppraisal Servicesand Workers' CompensationE-CommerceRisk ManagementCosmetics
How many Customer Service & Support jobs are open in Chichester, United Kingdom right now?
There are currently 42 open customer service & support positions in Chichester, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Chichester, United Kingdom?
Companies currently hiring include Cove UK, NEXT PLC, The Co-Operative Food, H&M Group, Howden Ireland, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Chichester, United Kingdom?
Yes — 2 of the 42 open customer service & support positions offer remote or hybrid work (0 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Chichester, United Kingdom?
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