Location: Loughborough Leisure Centre, LE11 3HE Hourly Rate: £10.85 to £12.71 plus excellent benefits Schedule: Permanent, Part-time, 20 hours per week, Monday to Friday 5.30pm to 9.30pm Make a positive difference every …
Skills: Cleaning, Health And Safety, COSHH, Attention To Detail, Communication Skills
Technical and Energy Manager - Aqua Vale Leisure Centre
Aylesbury, England, United Kingdom · On-site
$45k–$50k/yr
Senior
Aqua Vale Swimming and Fitness Centre, HP20 1DX Permanent, Full Time (40 hrs p/w - 5 days out of 7, occasional weekends and nights. Ready to impact a better future? Here at Leisure Solutions Community Trust our goal is t…
Skills: Energy Management, Asset Management, HVAC Design, BMS Control Strategies, ISO 50001
Location: South Charnwood Leisure Centre, LE7 1LY Working Hours: Various part time hours available including Mon - 3.30-5.30pm, Tues - 3.30-6.30pm, Wed - 3.30-6.30pm, Thurs 3.30pm - 5.30pm, Fri - 4-7pm and Sat 8am - 11am…
Skills: Swimming Instruction, Customer Service, Lesson Planning, Safeguarding, Water Safety
Location: Warsop Health Hub, NG20 0BN Contract: Permanent Working hours: 37 hours per week, between Monday to Sunday Salary: £22,071.09 to £24,521.28 per annum + excellent benefits At Serco, we're pleased to be recruitin…
Skills: Customer Service, Pool Supervision, Lifeguarding, Safety Vigilance, Swimming Skills
Location: Warsop Health Hub, NG20 0BN Contract: Permanent Working hours: 37 hours per week, between Monday to Sunday Salary: £22,071.09 to £24,521.28 per annum + excellent benefits At Serco, we're pleased to be recruitin…
Location: Barton, Leys and Ferry Leisure centres, Oxford Working Hours: Part time, day hours between Monday to Friday Salary: Up to £23 per hour + excellent benefits. At Serco, we're pleased to be recruiting on behalf of…
Skills: Swimming Instruction, Customer Service, Lesson Planning, Safeguarding, Water Safety
Location: Leys Leisure Centre, Oxford OX4 6JL Working Hours: Part time hours available to cover any of the below shifts. Monday 10am - 12pm, 1.30pm - 2.30pm, 4pm -6pm and Sat 9am - 12pm, Casual hours can be considered as…
Skills: Swimming Instruction, Customer Service, Lesson Planning, Safeguarding, Water Safety
Bletchley and Fenny Stratford, England, United Kingdom · On-site
$18/hr–$20/hr
Entry level
Location: Bletchley Leisure Centre, MK2 2HQ Working Hours: Part Time, Sat 8am - 11.30am / Casual, between Monday to Sunday Salary: £18 - £20 per hour + excellent benefits. At Serco, we're pleased to be recruiting on beha…
Location: Soar Valley Leisure Centre, Kingfisher Road, Mountsorrel, LE12 7FG Hourly Rate: £10.85 to £12.71 plus excellent benefits Schedule: Permanent, Part-time, 16 hours per week, Monday 12pm to 4pm, Tuesday to Friday …
Skills: Cleaning, Health and safety, COSHH, Customer service, Attention to detail
Location: Westgate Leisure Centre, Chichester, PO19 1RJ Salary: £28,908.08 pro rata (based on 30 hours per week) plus excellent benefits Schedule: Permanent, 30 hours per week, 3-week rota with various shift times across…
Skills: Leisure management, Health and safety, Lifeguarding, Team leadership, Customer service
Location: South Charnwood Leisure Centre, Syston, LE7 1LY Hourly Rate: £10.85 to £12.71 plus excellent benefits Schedule: Permanent, Part-time, 16 hours per week, Monday 12pm to 4pm, Tuesday to Friday 1pm to 4pm Make a p…
Skills: Cleaning, Health and safety, COSHH, Customer service, Communication
Location: Barton Leisure Centre, Oxford, OX3 8GA Salary: £31,410.94 Pro Rata plus excellent benefits Schedule: Permanent, Part-time, 16 hours per week. Typical weekday shifts: 6am to 2.30pm or 1pm to 9.30pm. Weekend shif…
Skills: Team Management, Health And Safety Compliance, Commercial Awareness, Customer Service, Operational Management
Location: Soar Valley Leisure Centre, Mountsorrel, LE12 7FG Hourly Rate: £13.32 to £13.72 plus excellent benefits Schedule: 14 hours per week, with flexibility to work evenings and weekends on a rota basis Make a positiv…
Skills: Shift Management, Leadership, Health And Safety Compliance, Incident Management, Customer Service
Location: Barton, Leys and Ferry Leisure centres, Oxford Contract Type: Fixed Part time and Casual Working Hours: Various hours including school swimming lessons between 9am to 3pm, learn to swim programme 4pm to 6.30pm,…
City of Milton Keynes, England, United Kingdom · On-site
Mid level
Location: Woughton Leisure Centre, Milton Keynes, MK6 5EJ Salary: £16,869.33 (based on 24 hours per week) plus excellent benefits Schedule: Permanent, Part-Time, 24 hours per week. Typical shifts include day-time and eve…
Skills: Team leadership, Staff management, Swimming instruction, Programme coordination, Customer service
Location: Multiple locations - 5 leisure centres within 5 miles of Oxford city centre Salary: £29,323 (pro rata based on 20 hours per week) plus excellent benefits Schedule: Part-time, 20 hours per week across 3 or 4 day…
Skills: Account management, Business development, Sales, Marketing, Communication
Tunbridge Wells, England, United Kingdom · On-site
Mid level
Location: The Weald Sport Centre, Cranbrook, TN17 2PN Hourly Rate: £13.57 plus commission and excellent benefits Schedule: Permanent, Part-Time, 25 hours per week. Monday to Sunday, typical shifts required are 9am to 2.3…
Tunbridge Wells, England, United Kingdom · On-site
Mid level
Location: Tunbridge Wells, TN4 9TX Hourly Rate: £13.57 plus commission and excellent benefits Schedule: Permanent, Part-Time, 30 hours per week. Monday to Sunday, typical shifts required are 9am to 2.30pm or 2.30pm-8pm, …
The Duty Manager will lead daily operations at the leisure centre, ensuring a safe, clean, and welcoming environment for all customers. They are responsible for managing staff, maintaining health and safety compliance, and driving commercial performance through excellent service.
Requirements
Candidates must have proven supervisory experience in a leisure, retail, or hospitality environment and a strong understanding of health and safety practices. Excellent communication skills and the ability to lead in high-pressure situations are essential for this role.
Full job description
Location: Bourne Leisure Centre, Southbourne, PO10 8PG Hourly Rate: £13.45 per hour plus excellent benefits Schedule: Permanent, Part-time, 23.25 hours per week, Thursday 6.45am to 2.45pm, Friday 1.45pm to 8.30pm, Sunday 8.45am to 5.15pm, additional hours available to cover holiday and sickness
Make a positive difference every day
At Serco, we're pleased to be recruiting on behalf of Leisure Solutions Community Trust.
Leisure Solutions Community Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Duty Manager to join their team and help make a positive difference every day.
As a Duty Manager, you'll lead the day-to-day operation of the leisure centre, helping create a safe, welcoming and enjoyable environment for customers of all ages. By supporting colleagues, maintaining high standards and ensuring activities run smoothly, you'll have a positive impact on communities, helping more people stay active, connected and healthy while contributing to a better future.
What you’ll do as a Duty Manager
Lead on health, safety and quality, ensuring compliance with legislation, maintaining safe systems of work and taking control during incidents and emergencies.
Drive commercial performance by supporting sales activity, member retention and excellent customer service standards.
Oversee daily operations, including opening and closing the centre, managing rotas and ensuring programmes are delivered effectively.
Monitor the facility and proactively resolve issues to maintain high standards of cleanliness, safety and presentation.
Lead, coach and develop colleagues, supporting growth and consistent performance across the team.
Act as a visible leader, building trust with customers and responding positively to feedback, queries and community needs.
Does this sound like you?
Proven experience in a supervisory role within a leisure, retail or hospitality environment.
Strong understanding of health and safety practices, with confidence to lead during high-pressure or emergency situations.
Commercial awareness and experience supporting sales, customer engagement or service improvement initiatives.
Ability to organise, prioritise and manage multiple operational demands effectively.
Excellent communication and interpersonal skills with the ability to build trust and motivate others.
A proactive, hands-on approach, taking pride in maintaining high standards and delivering a great customer experience.
First Aid At Work qualification is desirable or training can be provided
What we offer
Free gym membership for you and your immediate family
Free safeguarding training and DBS checks
Free swimming lessons and holiday clubs for one child (50% off for additional children)
21 days’ holiday plus bank holidays
6% employer matched pension contribution
Training and development opportunities
Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
Learn more at www.moreleisure.org/employee-benefits
Vetting and checks
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Ready to make a difference? Apply today.
Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues and elite sporting facilities, managing sites, services and recruitment on behalf of the Leisure Trust.
Our inclusive recruitment commitment: We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
Please note, for many of our roles, a DBS check will be required.
For support with your application, please contact [email protected].
Leisure Solutions Community Trust is an independent not for profit legal entity that partners with Serco Leisure Operating Ltd who deliver services on their behalf through a Managing Agency Agreement. We are committed to promoting a healthier, happier nation, encouraging people to take regular exercise and introduce more activity into their daily lives.
Leisure Solutions Community Trust is a solutions organisation whose:
Vision is:
“To inspire all individuals to engage in activity and to be at the heart of improving health and wellbeing in the community”
And Mission:
“Working with key strategic partners to promote active and healthy lifestyles for all, in a safe, warm, clean, friendly and fun environment.”
Leisure Solutions Community Trust is proud to be delivering high quality, community focussed services and are committed to their ongoing development. As a not for profit organisation all our surpluses are reinvested in support of the objectives we share with our partners.
Offices: Office 6, Town Hall, 86 Watling Street, East Towcester, Northamptonshire NN12 6BS, GB
Leisure Solutions Community Trust is an independent not for profit legal entity that partners with Serco Leisure Operating Ltd who deliver services on their behalf through a Managing Agency Agreement. We are committed to promoting a healthier, happier nation, encouraging people to take regular exercise and introduce more activity into their daily lives.
Leisure Solutions Community Trust is a solutions organisation whose:
Vision is:
“To inspire all individuals to engage in activity and to be at the heart of improving health and wellbeing in the community”
And Mission:
“Working with key strategic partners to promote active and healthy lifestyles for all, in a safe, warm, clean, friendly and fun environment.”
Leisure Solutions Community Trust is proud to be delivering high quality, community focussed services and are committed to their ongoing development. As a not for profit organisation all our surpluses are reinvested in support of the objectives we share with our partners.
Offices: Office 6, Town Hall, 86 Watling Street, East Towcester, Northamptonshire NN12 6BS, GB