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Chichester, England, United Kingdom · On-site
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Full-time
25% off food & drink across the resort, Generous friends and family holiday discounts, Free use of swimming pools, Free gym membership, Team parties & socials, Incentives and rewards
Posted 18d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
The role involves greeting guests and owners at reception, handling phone calls, and providing information regarding resort services. Administrative duties include maintaining owner records, managing inboxes, and assisting with basic bookkeeping and caravan sale preparations.
Requirements
Previous experience in a guest-facing receptionist and administrative role is preferred. Proficiency in Microsoft Office is required, and familiarity with RMS or Elite Dynamics software is a plus.
Full job description
Seal Bay Resort in Selsey is one of the UK's leading holiday parks! Located on the seafront of the South Coast, we offer a friendly working environment, great team culture, and the opportunity to build a rewarding career in hospitality and leisure. Apply today and join our fantastic team!
Key Responsibilities:
Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
Provide information to owners for our various services on resort, which may include cove connect support, guest passes, events, aftersales queries etc
Greet and welcome guests in a friendly and professional manner at Reception
Answer phone calls, take messages, and redirect calls as required
Provide accurate information to Owners and guests regarding our services, payment taking, repairs, maintenance and outstanding jobs
Perform administrative duties such as maintaining accurate owner records, filing, photocopying, scanning, and data entry
Handle owner enquiries relating to any aspect of the owner journey from point of sale
Maintain office supplies inventory by checking stock levels and placing orders when needed
Assist with managing the Owners Services inboxes, answering enquiries and redirecting queries across the teams accordingly
Handle incoming and outgoing mail, including sorting & distributing
Support the resolution of issues and complaints, escalating where necessary
Support the team with preparing caravans for sale & pre-handover administration
Assist with basic bookkeeping tasks using industry specific software
Maintain a clean and organized reception area
Experience/Skills Required:
Previous experience in a guest facing receptionist and administrative role is preferred
Proficient computer skills, including knowledge of Microsoft Office Suite (Word, Excel, Outlook),
Familiarity with RMS and Elite Dynamics or similar software is a plus, but not essential
Excellent phone etiquette and strong verbal communication skills
Strong organizational skills with the ability to multitask effectively
Attention to detail and accuracy in data entry and record keeping
Perks and benefits you can expect when you work at Seal Bay Resort:
25% off food & drink across the resort
Generous friends and family holiday discounts
Free use of our swimming pools
Free gym membership
Epic team parties & socials
Great incentives and rewards
An amazing team community – friendly, supportive and fun
Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
Employee discounts across the resort
Health & wellbeing programme to support you on and off the job
Referral programme – bring your friends and get rewarded
And many more...
As a Disability Level 2 Confident Employer we welcome applications from people of all abilities, including those living with visible and non-visible disabilities. We are committed to creating an inclusive workplace and will work with you to accommodate your needs throughout the recruitment process and on the job.
Providing a first-class Owner, Community and Holidaymaker experience in prime locations where people love to live.
Industry
Travel Arrangements
Company size
501-1,000 employees
Headquarters
Selsey, West Sussex
LinkedIn followers
4,060
Cove UK are proud operators of Seal Bay Resort, West Sussex, and four beautifully located residential parks: WillowBrook Park (West Sussex), Kings Park Village (Canvey Island), The Elms (Lincoln), and Sandy Oaks (Nottingham), providing an exceptional holiday and lifestyle experience for all visitors, guests, owners, and residents.
With a steadfast commitment to delivering exceptional experiences, Cove UK focuses on providing a first-class environment across its resort and communities. From luxurious accommodations to world-class entertainment, sustainable local food and drink options, and a continually evolving array of leisure activities, every aspect of the guest experience is carefully curated to delight and inspire.
Cove UK is dedicated to owning and operating parks in prime destinations, offering a lifestyle that both owners and holidaymakers love, creating unforgettable memories for all who visit.
Offices: Warners Lane, Selsey, West Sussex PO20 9EL, GB · Faedon Lane, Portreath, Cornwall TR16 4PE, GB · Stoney Lane, Chichester, West Sussex PO7JP, GB · Kings Park, Canvey Island, Essex SS8 8HE, GB · Douglas Bunn House, Warners Lane, Selsey, West Sussex PO20 9EL, GB
How many Customer Service & Support jobs are open in Chichester, United Kingdom right now?
There are currently 72 open customer service & support positions in Chichester, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Chichester, United Kingdom?
Companies currently hiring include NEXT PLC, Sainsbury's, Cove UK, The Co-Operative Food, Costa Coffee, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Chichester, United Kingdom?
Yes — 2 of the 72 open customer service & support positions offer remote or hybrid work (0 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Chichester, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.