Job Summary: The Corporate MagiQuest IT Support Engineer will troubleshoot and fix operational issues related to Great Wolf Resorts’ live-action gaming experience, MagiQuest. This role will work with proprietary software…
Skills: Microsoft Windows, Network Troubleshooting, M365, Entra ID, Active Directory
Job Description Job Title: Porter Location: Chicago Reporting to: Technology & Facilities Manager Position Overview Cleanliness & Guest Comfort As a Porter at F1 Arcade, you play a key role in delivering an exceptional g…
Location: Illinois Institute of Technology We are hiring immediately for part time CASHIER/FOOD SERVICE WORKER positions. Address: 3201 South State Street, Chicago, IL 60616. Note: online applications accepted only. Sche…
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organization, Attention to detail, Multi-tasking
Total Wireless - Growth Wireless
Bilingual Sales Representative / Representante de Ventas Bilingüe
Chicago, Illinois, United States · On-site
$15/hr–$20/hr
Entry level
Bilingual Sales Representative / Representante de Ventas Bilingüe We are hiring a Bilingual Sales Representative to join our team. This role is a good fit for someone who enjoys talking to people, helping customers, and …
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Title Boxing Club
General Manager - Chicago
Chicago, Illinois, United States · On-site
$60k–$70k/yr
Mid level
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Company Overview Four Corners is a leading, Chicago-based hospitality group that owns and operates unique establishments, each thoughtfully created to offer an exceptional social experience, creative menus, and superior …
Skills: Food Running, Table Resetting, Customer Communication, Collaboration, Hospitality Service
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Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment ve…
Do you want to be a part of the clean energy movement? Are you passionate about improving our environment for this generation and those to follow? Are you ready to take on new challenges and collaborate with a future-foc…
Description GENERAL SUMMARY Work Location: 5215 N California suite 803 Chicago IL 60625Travel required to locations in Skokie, IL & on Halsted St, ChicagoStarting range: $18.00-20.00Full-Time, Monday-Friday. No weekends …
Skills: Customer Service, Patient Registration, Scheduling, Insurance Verification, Medical Billing
Ready to bring passion into your career? A global leading skincare and make-up company, Clarins group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its …
Benefits: Bonus based on performance Flexible schedule Opportunity for advancement Join the Amenity Housekeeping Team as a Brand Ambassador! Amenity Housekeeping is a fast-growing, dynamic company, and we’re looking for …
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Title: Cruise Consultant – Help Clients Plan Their Dream Cruises in the ocean or the river. **Are you passionate about cruising and helping others experience unforgettable journeys on the high seas? Join our team as a Re…
Skills: Cruise Planning, Customer Service, Communication, Organizational Skills, Time Management
Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t…
Skills: Case Management, Program Coordination, Community Partnership Development, Volunteer Management, Microsoft Office
WHAT ON EARTH IS DECIEM? We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty. Since inception, our vertically integrated structure, including our own …
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As a store associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You’ll enhance the customer shopping experience by working coll…
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Sales Lead, Keyholder (Full Time) - NEW Michigan Ave Store
Chicago, Illinois, United States · On-site
$20/hr–$22/hr
Mid level
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Skills: Sales, Menswear, Store Operations, Customer Service, Leadership
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Skills: Team Leadership, KPI Management, Coaching, Customer Service, Retail Operations
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$65k–$75k/yr
Full-time
Annual Bonuses, Paid Time Off
Posted 44d ago
~40 hrs/week
Responsibilities
Troubleshoot and resolve operational issues for the MagiQuest live-action gaming experience across all Great Wolf properties. Provide technical support for proprietary software, hardware, and corporate platforms while assisting with test lab maintenance.
Requirements
Requires a minimum of 3 years of IT experience with advanced knowledge of Windows OS and network maintenance. Proficiency in M365, Entra ID, and Active Directory is essential.
Full job description
Job Summary: The Corporate MagiQuest IT Support Engineer will troubleshoot and fix operational issues related to Great Wolf Resorts’ live-action gaming experience, MagiQuest. This role will work with proprietary software and hardware technologies for all versions of the MagiQuest games operating at all Great Wolf properties. This is a Full-Time Salaried Position located in Chicago, IL.
Responsibilities:
Provide online and phone support for MagiQuest software and hardware issues, including game system and platform, PCs, screens and monitors, proprietary electronics, mechanical elements, and themed elements
Coordinate with Creative Kingdoms (CK) team, Lodge Retail, Attractions, & Kids Entertainment staff, and other Support Technicians to correct and verify resolution of reported problems
Provide on-site service and support as needed, across all Great Wolf Lodge properties
Provide support for level 1 & level 2 technology issues for Corporate platforms and Corporate pack members
Assist with in-office test lab maintenance
Assist with software playtesting and bug reproduction as needed
Other duties as assigned
Required Qualifications & Skills:
Minimum 3 years of work experience in IT
Advanced Microsoft Windows operating system knowledge
Experience with network setup, troubleshooting, and maintenance
Experience with M365, Entra ID, & Active Directory
Experience with computer hardware installation and troubleshooting
Strong interpersonal skills and the ability to work closely with a small team
Strong communication skills (written/verbal) and attention to detail
Preferred Qualifications & Skills:
Experience working in the software development and/or gaming industry
Experience working with virtualized desktop environments, particularly VMWare
Experience using and mastering proprietary applications
Experience working with enterprise server hardware
($65,000 - $75,000) annual base salary
An employee’s pay position within the salary range will be based on several factors, including but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
If you’re searching for a job with exciting opportunities, rewarding benefits, and lots of growth potential, look no further than Great Wolf Lodge. We’re North America’s largest family of indoor water park resorts dedicated to bringing joy to families, and we’re looking for passionate, dedicated professionals to help us in our mission.
Running with our Pack is a one-of-kind experience. Our resorts offer fun-filled attractions, extraordinary entertainment, delectable dining, and imaginative retail offerings. Our talented Pack Members provide exceptional service to help families create unforgettable memories, in a fast-paced and fun environment. Along with the camaraderie that comes with being a member of our Pack, all of our employees have access to acclaimed management training programs and numerous advancement opportunities. There’s no limit to what you can achieve as part of our Pack.
Growing from a single resort to 23 lodges and counting, Great Wolf has spent 25 + years strengthening ourselves into one of North America’s top destinations for family fun. And we’re committed to ensuring every employee gets the training, career growth, benefits, and support to make the experience of working with us the best it can be. When you run with our Pack, it’s more than just a job—it’s an adventure.
Offices: 350 N Orleans St, Chicago, Illinois, US · 525 Junction Rd, Madison, WI 53717, US · 1700 Nations Dr, Gurnee, Illinois 60031, US · 1400 Great Wolf Drive, Wisconsin Dells, Wisconsin 53965, US · 9494 Federal Dr, Colorado Springs, Colorado 80921, US
Family entertainmentfamily traditionsMeetingsConferencesFamily ReunionsVacationsAttractionsand WaterparkResorts
How many Customer Service & Support jobs are open in Chicago, IL right now?
There are currently 5,242 open customer service & support positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Chicago, IL?
Companies currently hiring include Dollar Tree Stores, Domino's, Starbucks, AutoZone, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Chicago, IL?
Yes — 764 of the 5242 open customer service & support positions offer remote or hybrid work (236 remote, 528 hybrid).
How do I apply for Customer Service & Support jobs in Chicago, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.