Chattanooga, Tennessee, United States · On-site
We are looking for agents who can work a shift between the hours of 12pm - 10pm, training set to start on August 17th. HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work, and whi…
Skills: Customer Service, Call Center Operations, Emotional Intelligence, Problem Solving, Critical Thinking
Chattanooga, Tennessee, United States · On-site
Summary The Sales Teammate position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” Additionally, Sales Teammate…
Skills: Customer Service, Sales, Cashiering, Merchandising, Visual Merchandising
Chattanooga, Tennessee, United States · On-site
$15/hr–$22/hr
Where You’ll Work CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-…
Skills: Patient Scheduling, Insurance Pre-certification, Care Coordination, Medical Billing Collection, Patient Communication
Chattanooga, Tennessee, United States · On-site
$15/hr–$22/hr
Where You’ll Work CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-…
Skills: Patient Reception, Administrative Coordination, Scheduling, Insurance Verification, Electronic Medical Records
Chattanooga, Tennessee, United States · On-site
$16/hr–$23/hr
Where You’ll Work CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-…
Skills: Insurance Follow Up, Claims Resolution, Medical Billing, Revenue Cycle Management, Denial Management
Chattanooga, Tennessee, United States · On-site
$22/hr–$26/hr
Looking to build your career with a company who values your craftsmanship, skill, and experience? Join a team who works just as hard for you as you do for our customers. As a Pre-Installation Technician on our Chattanoog…
Skills: Precise Measurement, Residential Remodeling, Attention To Detail, Ladder Safety, Salesforce
Chattanooga, Tennessee, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Judgment, Mathematics, Multitasking, Inventory Control, Cash Control
Chattanooga, Tennessee, United States · On-site
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Skills: Judgment, Mathematics, Multitasking, Cost Control, Inventory Management
Chattanooga, Tennessee, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Access Control, Customer Service, Security Patrols, Credential Verification, Incident Response
Chattanooga, Tennessee, United States · On-site
We're seeking talented candidates for full-time and part-time Lube Technician positions at Jiffy Lube. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebria…
Skills: Customer Service, Vehicle Maintenance, Light Mechanical Services, Preventive Maintenance
Chattanooga, Tennessee, United States · On-site
Weekly Bonuses. Flexible Hours. We're hiring outgoing, reliable individuals to represent our company at local events and retail locations. If you enjoy talking to people and want to develop communicate, lead generation, …
Skills: Communication, Lead Generation, Event Marketing, Customer Engagement, Rapport Building
Chattanooga, Tennessee, United States · On-site
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis machine for the pheresis proc…
Skills: Pheresis Processing, Donor Care, Medical Equipment Operation, Data Recording, Patient Monitoring
Chattanooga, Tennessee, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Visual Merchandising, Guest Service, Inventory Management, Retail Operations, Cash Handling
Chattanooga, Tennessee, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Visual Merchandising, Guest Service, Inventory Management, Retail Operations, Cash Handling
Chattanooga, Tennessee, United States · On-site
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating…
Skills: Customer Service, Patient Check-in, Payment Processing, Medical Intake, Drug Screening Collection
Chattanooga, Tennessee, United States · On-site
We have many opportunities available on our other career site pages. Click here to link to our careers page! “Be More You” isn’t just our tagline, it’s our life’s mission – a way to help people Celebrate Live and Express…
Skills: Retail Management, Sales Techniques, POS Operation, Team Leadership, Customer Experience
Chattanooga, Tennessee, United States · On-site
$18/hr–$21/hr
Job DetailsLevel: ExperiencedJob Location: Southern Industries Chattanooga - Chattanooga, TN 37421Position Type: Full TimeSalary Range: $18.00 - $21.00 HourlyJob Category: ConstructionSupports the Production Manager with…
Skills: Office Administration, Scheduling, Customer Service, Document Management, Salesforce
Chattanooga, Tennessee, United States · On-site
Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About ExpressExpress is a multichannel apparel brand dedicated to a design philosophy rooted in modern, …
Skills: Store Management, Talent Development, Customer Experience, Retail Operations, Performance Management
Chattanooga, Tennessee, United States · On-site
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Inventory Management, Automotive Knowledge, Communication
Chattanooga, Tennessee, United States · On-site
As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach…
Skills: Guest Services, Customer Service, Cash Handling, Interpersonal Communication, Multitasking
Chattanooga, Tennessee, United States • On-site
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Handle inbound calls for first notice of loss and existing repair work orders to provide updates and resolve customer issues. Coordinate between customers and contractors to ensure efficient repair processes and high-quality service delivery.
Requires a high school diploma and the ability to work a flexible schedule in a 24/7 environment. Preferred experience in customer service or call centers with strong computer and communication skills.
HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last five years. What does HomeServe do and what makes it so great? Well, we’re glad you asked!
We put people at the heart of everything we do. That’s priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.
No matter your role at HomeServe, you’re part of a growing team that’s working to make home repairs and improvements easy.
The Customer Repair Coordinator (Repair Management Coordinator) provides world-class customer service on first notice of loss calls (FNOLC) and supports customers calling about existing repair work orders. The position operates in a 24/7 environment, with hours spanning seven days a week from 6:00 a.m. to 12:00 midnight, and requires schedule flexibility, including evenings, weekends, holidays, and occasional overtime.
Repair Management Coordinators focus on resolving in-progress issues, providing clear and accurate updates, and supporting customers who may be frustrated or stressed due to repair delays or complications. Coordinators bring strong emotional intelligence, resilience, and good judgment to each call - guiding customers through complex repair situations, owning the experience from start to finish, setting clear expectations, and resolving as much as possible in a single interaction.
By delivering clarity and ownership, this role helps customers feel informed, supported, and confident throughout the repair process. Training for this position is mandatory onsite.
Responsibilities:
Essential Functions:
|
Essential Job Function |
% of Time on Function |
|
Handle Incoming Calls |
70% |
|
Make Outbound Calls (callbacks and follow ups) |
10% |
|
Development (coaching, side x sides,1 on 1s, meetings, projects) |
10% |
|
Training (HSU Compliance, upskill) |
10% |
|
|
|
|
Total |
100% |
In return, we offer:
Minimum Physical Requirements:
The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
HomeServe USA is an equal opportunity employer.
To free our customers from the worry and inconvenience of emergency home repairs and installations
Finding the happy since 2003. HomeServe takes pride in putting people at the heart of everything we do. From our customers to our technicians to our employees, caring is at the core of our culture. That’s why for the past four years, we’ve been rated a “Great Place to Work” certified employer. At HomeServe, we strive to provide a workplace where our nearly 3,000 employees feel welcomed, acknowledged, heard, and respected. Our strong commitment to a formal Diversity and Inclusion strategy and through our HomeServe Cares Corporate Social Responsibility initiatives, HomeServe is committed to putting our employees, our customers, and our communities first. For over 20 years, HomeServe has been a leading provider of home repair solutions in North America providing home repair plans that help protect our customers’ budgets from the expense and inconvenience of water, sewer, electrical, plumbing, HVAC, and other home repair emergencies. We have helped to save our customers over one billion dollars in home repairs by providing affordable home repair coverage and exceptional, local repair service. HomeServe is a BBB Accredited Business that is dedicated to putting a smile on the faces of nearly 5 million customers across the U.S. and Canada. For more information about HomeServe, please visit us at www.homeserve.com. Connect with us: Facebook: @HomeServeUSA Twitter @HomeServeUSA Instagram: @homeserve_usa For B2B news and information, follow us on Twitter @HomeServeUSNews.
Offices: 45 Glover Ave, 6th Floor, Norwalk, Connecticut 06850, US · 7134 Lee Hwy, Chattanooga, Tennessee 37421, US · 4000 Town Center Blvd, Suite 400, Canonsburg, Pennsylvania 15317, US
There are currently 991 open customer service & support positions in Chattanooga, TN listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Erlanger, AutoZone, Captain D's, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Yes — 46 of the 991 open customer service & support positions offer remote or hybrid work (29 remote, 17 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
