Desktop IT Support Technician Business Unit: MAK Technologies, Inc. Location: Cambridge, MA What YOU will do: The Desktop IT Support Technician is responsible for providing day-to-day technical support to employees by in…
Skills: Windows OS, Desktop Hardware Troubleshooting, Microsoft 365, PC Imaging, Network Connectivity
Actual compensation for this role is commensurate with experience, skill set, and other qualifications. East Cambridge Savings Bank’s Operations Division is actively recruiting for a Deposit Services Specialist. Fu…
Skills: Retail Banking, Account Maintenance, Microsoft Word, Microsoft Excel, Analytical Skills
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Secretary provides administrative and clerical support to ensure efficient operation of the pri…
Skills: Patient Reception, Appointment Scheduling, Electronic Health Records (EHR), Insurance Verification, Medical Terminology
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Assistant provides high quality, direct patient care in a team-based model to our BILH Primary …
Skills: Patient Care, Vital Signs, EKG, Phlebotomy, Immunizations
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Senior Director, Training Patient Support Services
Cambridge, Massachusetts, United States · On-site
$188k–$271k/yr
Senior+$9.7B raised
Job title: Senior Director, Training Patient Support Services Location: Cambridge, MA About the job Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. …
Skills: Strategic Planning, Training Design, eLearning, Virtual Training, Project Management
Enterprise Mobility
Automotive Detailer - Car Washer - Cambridge Central Square
Cambridge, Massachusetts, United States · On-site
Entry level
Overview Enterprise Mobility is seeking responsible, dedicated people to join our team as part time Automotive Detailers. This position pays $18 / hour (employees can earn yearly merit increases based on performance) bas…
Hiring Range: $85,665 - $140,736 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a …
Skills: Sales Management, Business Development, Customer Service, Staff Coaching, Compliance
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
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Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that…
Skills: L1/L2 IT Support, Windows, MacOS, Linux Ubuntu, MDM/EMM
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Cafeteria is opened and closed efficiently. Cashier responsibilities are performed, and the beverage ar…
Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Pay Range: $19.64 to $27.1…
Skills: Inventory Management, Order Management, Customer Service, Microsoft Office, Data Entry
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
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Studio Manager - STRONG Pilates - Kendall Square (Cambridge MA)
Cambridge, Massachusetts, United States · On-site
Mid level
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Skills: Studio Management, Community Engagement, Fitness Instruction, Staff Leadership, Customer Service
Property Description Join the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts! As a prestigious hotel in the heart of Kendall Square, we are seeking …
Skills: Departmental Management, Front Office Operations, Time Management, Negotiation, Cash Handling
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Facilitates clinical communication between hospital staff and patients. Candidates will need to have an acc…
Skills: Medical Interpreting, Spanish Fluency, Clinical Communication, Cultural Competency, Patient Advocacy
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school, associate degree, bachelor degree, professional certificate
Posted 60d ago
Apply by Oct 12
~40 hrs/week
Responsibilities
The technician provides day-to-day technical support by installing, configuring, and troubleshooting computer hardware, software, and network connectivity. They serve as the first point of contact for desktop issues and manage employee onboarding and offboarding technology needs.
Requirements
Candidates must have 1-3 years of IT support experience and strong knowledge of Windows operating systems and Microsoft 365. A high school diploma is required, while a STEM degree and CompTIA or Microsoft certifications are preferred.
Full job description
Desktop IT Support Technician Business Unit: MAK Technologies, Inc. Location: Cambridge, MA
What YOU will do:
The Desktop IT Support Technician is responsible for providing day-to-day technical support to employees by installing, configuring, maintaining, and troubleshooting computer hardware, software, peripherals, and basic network connectivity. This role ensures users have reliable and functional technology resources and serves as the first point of contact for desktop support issues.
In This Role, You Will:
Assemble, configure, deploy, and image desktop and laptop computers.
Install, upgrade, and maintain operating systems, software applications, and hardware components.
Diagnose and resolve hardware, software, printer, and peripheral issues.
Troubleshoot desktop, laptop, mobile device, and basic network connectivity problems.
Respond to help desk requests and provide timely customer support to employees.
Set up and maintain user accounts, passwords, and access permissions.
Configure and support Microsoft 365 applications, including Outlook, Teams, and Office applications.
Assist with employee onboarding and offboarding, including computer setup, account provisioning, and equipment recovery.
Maintain inventory of computer equipment, peripherals, and software licenses.
Perform routine system maintenance, updates, and patch management.
Coordinate equipment repairs and warranty service with vendors when necessary.
Document support activities, resolutions, and standard operating procedures.
Assist with conference room technology and audiovisual equipment support.
Support cybersecurity initiatives by following security procedures and reporting potential risks.
Perform other IT-related duties as assigned.
What YOU need:
Required:
Strong knowledge of Windows operating systems and desktop hardware.
Experience troubleshooting PCs, laptops, printers, monitors, and peripherals.
Experience supporting Microsoft 365 applications and services.
High school diploma or equivalent required.
1–3 years of desktop support, help desk, or IT support experience.
Preferred:
Experience with PC imaging and deployment tools.
Experience supporting hybrid and remote employees.
Familiarity with ticketing systems and asset management software.
Knowledge of cybersecurity best practices and endpoint protection tools.
Associates or bachelor’s degree in STEM
Preferred certifications CompTIA A+, NET+, SEC+ CE and/or Microsoft 365 Fundamentals
Familiarity with Azure Active Directory/Entra ID
Excellent customer service skills
Equal Opportunity- It takes diverse talent to solve real-world problems. MAK Technologies, Inc. is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed.We’re proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, or veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.
Reasonable Accommodations –MAK Technologies, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Recruitment Team at [email protected].
MAK Technologies develops software for live, virtual, and constructive simulation. With its strong foundation of commercial-off-the-shelf (COTS) software products collectively known as MAK ONE, MAK works with customers to build, link together, and populate compelling 2D/3D simulated environments. Our primary users are in the aerospace and defense industries, yet our products and services help customers anywhere modeling and simulation is needed to train, plan, analyze, experiment, prototype, and demonstrate.
MAK is dedicated to serving our customers by building flexible products, offering superior technical support, and delivering command staff training solutions.
Check us out at www.mak.com for more info.
Offices: 10 Fawcett St, Cambridge, Massachusetts 02138, US · 13501 Ingenuity Dr, Suite 200, Orlando, Florida 32826, US
Virtual SimulationCommand Staff TrainingSimulation TechnologyModeling and SimulationSimulation InteroperabilityTraining Solutionsand Simulation and Training SolutionsSimulationInformation TechnologyWeb Design
How many Customer Service & Support jobs are open in Cambridge, MA right now?
There are currently 409 open customer service & support positions in Cambridge, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cambridge, MA?
Companies currently hiring include CVS Health, Harvard Division of Medical Sciences, Anna Jaques Hospital, Sonesta International Hotels, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cambridge, MA?
Yes — 64 of the 409 open customer service & support positions offer remote or hybrid work (17 remote, 47 hybrid).
How do I apply for Customer Service & Support jobs in Cambridge, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.