Customer Service & Support Jobs in Cambridge, MA (Now Hiring) — 409 open — Page 19
M&T Bank
Pipeline Branch Manager - Cambridge MA
Cambridge, Massachusetts, United States · On-site
$72k–$120k/yr
Senior
Thank you for your interest in joining our team. You applied to our Branch Manager Talent Pipeline, which is not connected to a specific open position at this time. Instead, it allows us to proactively consider qualified…
Skills: Business Development, Sales Growth, Relationship Management, Team Leadership, Performance Management
We are hiring immediately for an on call FOOD SERVICE WORKER/CASHIER position. Location: Pfizer KSQ - 610 Main Street, Cambridge, MA 02139 Note: online applications accepted only. Schedule: On call schedule. Monday - Fri…
Skills: Cashiering, Food Preparation, Sanitation Standards, Customer Service, Portion Control
Property Description Join the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts! As a prestigious hotel in the heart of Kendall Square, we are seeking …
Skills: Front Desk Operations, Leadership, Guest Services, Cash Handling, Staff Training
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Assistant provides high quality, direct patient care in a team-based model to our BILH Primary …
Skills: Patient Care, Vital Signs, Phlebotomy, EKG, Immunizations
Barnes & Noble College
Apparel Department Manager - Harvard Coop
Cambridge, Massachusetts, United States · On-site
$19/hr–$23/hr
Mid level
Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, too…
Skills: Retail Management, Customer Service, Merchandising, Store Operations, Analytical Skills
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Retail Management, Customer Service Management, Team Leadership, Coaching, Teambuilding
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Retail Management, Customer Service Management, Team Building, Coaching, Organizational Skills
Kimpton Hotels & Restaurants
Room Attendant - Full-time
Cambridge, Massachusetts, United States · On-site
Entry level
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Skills: Housekeeping, Customer Service, Problem Solving, Attention To Detail, Time Management
Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance…
Skills: Vital Signs Monitoring, Patient Hygiene Care, Medical Documentation, Patient Communication, Medical Terminology
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security Patrol, Customer Service, Emergency Response, Incident Management, Communication
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
American Campus Communities
Property Manager - Graduate Junction
Cambridge, Massachusetts, United States · On-site
Mid level
Property Manager - Graduate Junction Department: Property Admin Employment Type: Full Time Location: Graduate Junction - Cambridge, MA Reporting To: Regional Director Compensation: $90,000 / year Description The Property…
Position Summary: Reporting to the Consumer Lending Manager, the Consumer Loan Processor is responsible for the accurate and timely processing of consumer loan applications from submission through funding, ensuring each …
Cambridge, Massachusetts, United States · Remote OK
$50k–$55k/yr
Mid level
The Customer Technical Support Specialist will have a broad knowledge of Internet technology, software applications and or computer hardware and a strong desire to provide outstanding customer support to our premier clie…
Skills: Technical Support, Problem Solving, Customer Service, Troubleshooting, Software Configuration
Overnight Cleaner | $20/hr | URGENT HIRE | START ASAP Watertown, MA
Cambridge, Massachusetts, United States · On-site
Entry level
Slate is the #1-rated nationwide commercial cleaning company in the US, specializing in overnight and recurring janitorial services for premium client sites. We use standardized checklists, photo documentation, and app-b…
Skills: Attention To Detail, Logistics Management, Team Coordination, Bilingual, Cleaning
Marriott International Hotels, Inc.
Overnight PT Guest Arrival Expert
Cambridge, Massachusetts, United States · On-site
Entry level
POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling…
Associate Manager, Systems Engineer, IT Who we are: At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture – one that sparks bold thinking and strengthens our con…
Skills: Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive, Exchange Online
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Monday to Friday 8:00a-4:30p Job Description: In this role, under the direction of the Practice Manager, yo…
Skills: Surgical Scheduling, Medical Terminology, Epic, Patient Education, Prior Authorization
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$72k–$120k/yr
Full-time
bachelor degree
Medical Insurance, Retirement Plan, Paid Volunteer Time
Posted 67d ago
~40 hrs/week
Responsibilities
Manages all branch activities to ensure overall profitability, operational success, and exceptional customer and employee experiences. Leads the branch team through coaching and performance management while proactively growing business banking relationships.
Requirements
Requires a bachelor's degree or equivalent experience, with at least three years of sales and two years of managerial experience. Candidates should possess strong knowledge of business banking products and be able to obtain necessary insurance licensing.
Full job description
Thank you for your interest in joining our team. You applied to our Branch Manager Talent Pipeline, which is not connected to a specific open position at this time. Instead, it allows us to proactively consider qualified candidates for future Branch Manager opportunities as they arise.
As part of our ongoing talent acquisition efforts, the review process and response times may be longer than those for active openings. We appreciate your patience and will contact you if a position becomes available that aligns with your background and experience.
What We're Looking For:
Branch Manager experience is strongly preferred.
Proven success in business development, sales growth, and relationship management.
Strong community involvement and networking skills, with the ability to build partnerships and expand market presence.
A dynamic and results-driven leader with a track record of motivating teams and delivering exceptional customer experiences.
Overview:
Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.
Primary Responsibilities:
Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
Proactively prospects and grows Business Banking relationships through outreach. Builds the bank’s presence in the community
Conducts interviews and selects employees based on staffing model.
Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.
Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations.
Engages with all team members and business partners as appropriate.
Independently processes all Business Banking loan requests up to $250,000. Proactively bundle products and services as appropriate.
Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand.
Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Completes other related duties as assigned.
Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Scope of Responsibilities:
This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.
Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.
Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.
Supervisory/ Managerial Responsibilities:
Branch Managers generally have direct reporting responsibility for branch staff.
Education and Experience Required:
Bachelor’s degree,
OR, in lieu of degree,
Four (4) years’ relevant experience. Minimum three years sales experience
Minimum two years’ managerial experience or proven leadership abilities.
At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months.
M&T Business Banking Specialist within 18 months of hire.
Demonstrated strong knowledge of Business Banking products, services and client relationship management.
Strong organization, time management, and prioritization skills.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $72,200.00 - $120,300.00 (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Cambridge, Massachusetts, United States of America
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
Offices: 345 Main St., Buffalo, New York 14203, US · 1 Light St., Baltimore, Maryland 21202, US · 1100 N. Market St., Wilmington, DE 19801, US
How many Customer Service & Support jobs are open in Cambridge, MA right now?
There are currently 409 open customer service & support positions in Cambridge, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cambridge, MA?
Companies currently hiring include CVS Health, Harvard Division of Medical Sciences, Anna Jaques Hospital, Sonesta International Hotels, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cambridge, MA?
Yes — 64 of the 409 open customer service & support positions offer remote or hybrid work (17 remote, 47 hybrid).
How do I apply for Customer Service & Support jobs in Cambridge, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.