Customer Service & Support Jobs in Cairo, Egypt (Now Hiring) — 285 open — Page 6

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.

At Four Seasons we believe in recognising a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. We believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Our family members are masters of their crafts who believe in treating others as we would have them treat us.

Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done.
In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish.

Ultimately, our culture breeds success, and rewards it in many different ways.
Work on a team that is built on mutual respect, collaboration, excellent service and a passion to exceed guest expectations by providing the most memorable guest experience.

Four Seasons Cairo at The First Residence is looking for a Bartender who shares our passion for excellence and is enthusiastic about creating the ultimate service experience.

 

Essential Functions:

1.Prepare and serve a selection of wines, spirits, and mixed drinks from the menu while ensuring proper pouring, mixing, and blending according to established recipes and established Four Seasons Standards

2. Confirm guest orders including any special needs or requests from the lounge server using the hotel’s point-of-sales system; check completed orders with the guest’s original order.

3. Service and take orders from guests seated at the bar area offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; maintain a working knowledge of liquors, wines, beets, ports, Armagnac, eau de vies, cognacs and speciality drinks.

4. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.

5. Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items.

6. Work harmoniously and professionally with co-workers and supervisors

What to Expect from Your Work Experience...You will
Be part of a cohesive team with a singular focus on creating the best possible guest experience
Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
Have career growth opportunities both within Four Seasons Hotel Cairo at the First Residence and worldwide with our company
Excellent Training and Development opportunities