Cairns, Queensland, Australia · On-site
Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here! We are looking for a passionate Zone Manager to help lead our MEC…
Skills: Retail Leadership, Team Management, Customer Service, KPI Management, Coaching
Cairns, Queensland, Australia · On-site
Mantra Trilogy is located on the bustling Cairns Esplanade and a stone’s throw from the shores of the Coral Sea. The property hosts 225 rooms comprising of hotel, one, two and three bedroom apartments spread over t…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multitasking, Time Management
Cairns, Queensland, Australia · On-site
Mantra Trilogy is located on the bustling Cairns Esplanade and a stone’s throw from the shores of the Coral Sea. The property hosts 225 rooms comprising of hotel, one, two and three bedroom apartments spread over t…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multi-tasking, Time Management
Cairns, Queensland, Australia · On-site
Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Skills: Warehouse Coordination, Team Leadership, Staff Coaching, Inventory Management, Compliance
Cairns, Queensland, Australia · On-site
Company Description At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people wit…
Skills: Customer Service, Merchandising, Stock Processing, Communication, Sales
Cairns, Queensland, Australia · On-site
Company Description For over 60 years, Nick Scali has been defining luxury living through exceptional design, craftsmanship, and innovation. After welcoming Plush Sofas into our family in 2021, our footprint has grown to…
Skills: Consultative Selling, Solution-Based Selling, Closing Deals, Customer Service, Emotional Intelligence
Cairns, Queensland, Australia · On-site
Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Skills: Warehouse Operations, Inventory Management, Customer Service, Stock Taking, Facility Maintenance
Cairns, Queensland, Australia · On-site
Company Description As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation. For over 60 years, Nick Scali has been a nationally recognized household name in th…
Skills: Sales Leadership, Coaching, Customer Service, Product Knowledge, Conflict Resolution
Cairns, Queensland, Australia · On-site
Company Description At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and …
Skills: Customer Service, Sales Growth, Visual Merchandising, Order Fulfillment, Team Collaboration
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Support the management team in delivering exceptional customer experiences and driving store success through strong communication. Engage and motivate the team to meet KPIs and uphold company values.
Requires prior experience leading large retail teams and a passion for exceptional customer service. Candidates must be available to work late evenings and weekends.
Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here!
We are looking for a passionate Zone Manager to help lead our MECCA Cairns store in QLD on a Full Time basis at 38 hours per week.
World-class education opportunities with MECCAversity; Zone Manager summits
Opportunities to earn more with our monthly performance bonus program
Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.
A competitive Parental Support Program
Support the Management Team to deliver exceptional customer experiences in your store
Leading from the front; drive success in your store through strong communication and upskilling the team
Engage and motivate your team in store to meet KPIs and uphold our values
Prior experience in successfully leading large retail teams
A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments
Confidence in providing feedback to develop and coach team members
Availability to work late evenings and weekends
At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.
We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.
Join us, and together we can make the world over.
To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html
Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.
Offices: 35-37 Wangaratta St, Richmond, Victoria 3121, AU
There are currently 49 open customer service & support positions in Cairns, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Bapcor Limited, Lagardere AWPL, Westpac Group, Fortiline Waterworks, among others. Browse the listings above to see every active employer.
Yes — 1 of the 49 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).
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