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Full-time
professional certificate
Company service vehicle, Fuel card, Mobile phone, Employee cash incentive programs, Bonuses, PPE gear provided
Posted 5d ago
~38 hrs/week
Responsibilities
The technician will conduct thorough pest inspections at residential and commercial sites to develop and implement effective treatment plans. They are also responsible for maintaining service vehicles, documenting work through digital reports, and providing expert preventative advice to clients.
Requirements
Candidates must hold a full Australian manual driver's license with a clean record and possess a safety-first mindset. A Certificate III in Urban Pest Management is preferred, and the role requires physical fitness and the ability to work independently in various outdoor conditions.
Full job description
Love the outdoors? Dedicated, reliable, and ready to stay one step ahead? Rentokil Initial is looking for a hands-on, self-motivated Trainee Pest Control Technician to join our mighty team in Cairns. If this sounds like you, apply now!
In this role, you’ll be the first line of defence in the fight against pests, solving customer problems with expert advice and proactive service. This is a permanent, full-time role (38 hours) , Monday to Friday, with rotating weekend rosters and varied start times. You’ll manage a portfolio of clients across the Cairns region
Key Responsibilities:
Maintain, load and unload your service vehicle efficiently each day to ensure you're fully prepared for your scheduled assignments.
Conduct thorough inspections at both commercial and residential customer sites to identify signs of pest activity and determine appropriate treatment plans.
Apply effective pest control solutions, and provide expert advice to customers on prevention and ongoing management.
Identify hygiene risks and environmental concerns, working to create safer, healthier spaces for clients and their teams.
Accurately complete digital service reports after each visit to document the work carried out and any recommendations.
Deliver outstanding customer service, maintaining a friendly, professional attitude during all interactions.
Stay attentive to customer needs and look for opportunities to recommend additional services that add value and improve outcomes.
Benefits included:
Working for Cairns's local pest control company
Company service vehicle, fuel card, and mobile phone for work use.
Employee cash incentive programs & bonuses
All PPE gear provided to industry standards
Comprehensive training in pest protection products, safety, and procedures
Access to employee assistance program, for you and your family
Ongoing learning and development
Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
Weekly team meetings to connect and plan the week ahead
A Successful candidate will have:
A full Australian Manual Drivers License with a clean driving record
Certificate III in Urban Pest Management (If applicable)
A clean criminal record
A genuine love for the outdoors and the local environments
Excellent customer service skills with the ability to maintain and grow client relationships
A safety-first mindset and the ability to follow strict and evolving health & safety procedures
Confidence using an Android mobile phone and related apps
Comfortable working independently in the field, while also having a “one team” mindset
Willingness to travel long distances within the region
Being physically strong and able, comfortable working outdoors in varying environmental conditions
Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria
Related keywords
Pest ControlService TechnicianUrban Pest ManagementInspectionsCustomer ServiceField WorkSafety ProceduresDigital ReportingPreventative MaintenanceManual Driver's LicenseEnvironmental HealthHygiene RisksClient ManagementOutdoor WorkRentokil Initial
Global leaders in Pest Control, Hygiene, Plants & Scenting services
Industry
Environmental Services
Company size
10,001+ employees
Founded
1925
Headquarters
Crawley, Sussex
LinkedIn followers
633,090
Total funding
$39M
Rentokil Initial plc employs c.68,500 people across 89 countries - offering the experience and expertise of a multi-national organisation, whilst delivering services with the agility and characteristics of a local business.
As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide.
Rentokil Initial plc is listed on the London Stock Exchange (FTSE 100).
Pest controlHygiene servicesSpecialist hygiene servicesWashroom hygiene servicesDigital pest controlInterior landscapingScenting servicesExterior landscapingCommercial pest controlSmart hygiene
How many Customer Service & Support jobs are open in Cairns, Australia right now?
There are currently 117 open customer service & support positions in Cairns, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cairns, Australia?
Companies currently hiring include Accor, Lagardere AWPL, EVT - Entertainment | Ventures | Travel, Endeavour Group, Ingenia Communities Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cairns, Australia?
Yes — 4 of the 117 open customer service & support positions offer remote or hybrid work (0 remote, 4 hybrid).
How do I apply for Customer Service & Support jobs in Cairns, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.