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Business Development Executive Graduate Assessment Day - 25th September 2026
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Full-time
bachelor degree
Industry leading training, Career development
Posted 15d ago
~40 hrs/week
Responsibilities
The Business Development Executive will be responsible for achieving revenue targets through new customer acquisition and maintaining effective account development plans. They will also coordinate internal teams to deliver quality bids and build lasting relationships with customers.
Requirements
Candidates must hold a bachelor's degree or equivalent and possess experience in a customer-facing or team-based environment. A demonstrable interest in technology and sales, along with strong interpersonal and communication skills, is required.
Full job description
Content Guruare thrilled hosting a Graduate Assessment Day here in our head office in Bracknell Berkshire on September 25th, searching for the highest calibre graduates to join our sales team as a Business Development Executive.
Content Guru is a leading provider of cloud communications solutions. We help businesses across the globe to enhance their customer engagement and experience.
From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality. This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organisations worldwide.
What we are looking for...
We are looking for graduates with a genuine passion for technology to join our fantastic global team, based in Bracknell, Berkshire.
As a Business Development Executive, you will be selling innovative technologies and CX solutions to our customers globally, attending events and trade shows to develop lasting relationships, supported by peers with decades of experience.
You will also receive industry leading training on not only our impressive product suite, but also sales techniques and objection handling, to set you up for success.
If you're a graduate keen to develop your career in a thriving technical environment, this is the role for you!
Location...
This role is based in our head office in Bracknell, Berkshire.
As a Business Development Executive, you will be responsible for:
Product and sales knowledge
Continuously develop understanding of key products and technology relevant to our services.
Remain aware of industry developments.
Illustrate business advantage of our products and services to customers and other sales colleagues.
Contribute thought and expertise to brand/marketing activities as required.
Mentor and advise other sales colleagues in order to assist their development/closing of opportunities.
Account planning
Achieve revenue & margin targets from new customers on a monthly, quarterly and annual basis.
Create and maintain documented account development plans.
Work with marketing or other internal departments to proactively identify and target customers.
Build sales approaches for specific customer accounts.
Develop and maintain an adequate pipeline of opportunities.
Provide accurate forecasting of opportunities by effectively progressing sales opportunities.
Keep internal systems and contacts up to date with progress.
Customer relationships & satisfaction
Regularly contact and build effective relationships with existing and potential customers.
Drive the promotion and sale of additional services to or through the customer.
Maintain knowledge of customer objectives and key personnel.
Set customer expectations during sales, delivery and throughout the contract.
Coordinate internal teams to deliver to customer expectations.
Escalate on behalf of the customer as required.
Bid/tender management
Work closely with presales, delivery, support and any bid-related teams to effectively create, sell and deliver new business wins for appropriately sized bids to the role level.
Coordinate any virtual bid team to deliver a quality bid/tender ahead of deadlines, escalating as required to sales management.
Qualify prospective customer accounts fully in order to ensure all likely customer questions/interests are addressed constructively during the sales process.
The successful candidate will demonstrate:
Bachelor’s degree/equivalent or significant equivalent work experience
Retail or other customer-facing experience
Experience of working in a team to deliver a project or task
Demonstrable interest and experience in selling a product or concept
Experience of using a CRM or similar tool
IT/telecoms experience
Interpersonal skills, including effective influencing and negotiating
Well-presented and able to speak/communicate confidently with customers
Numerate
Attention to detail, able to spot inaccuracies or inconsistencies in materials
Tenacious attitude, willing to put required effort in to achieve their targets
About the Company...
Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. We have grown to have offices in the UK, US, Netherlands, Germany and Japan, and our award-winning proprietary cloud services now power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS).
Our mission is to enhance the way the world communicates. With our omni-channel cloud contact centre solution, storm®, we enable businesses, customers and colleagues to interact across social media, video, SMS, email, web, web chat, and emerging technologies, such as WebRTC. We connect to hundreds of external systems, including AI, information and logistics systems, to bring information and communications together and deliver the customer experience of tomorrow.
We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.
Related keywords
Business Development ExecutiveSalesCloud CommunicationsCCaaSCustomer ExperienceOmni-channelAIPropensity ModellingCRMAccount PlanningBid ManagementTender ManagementTechnologyTelecomsNegotiationForecasting
Content Guru is a leading global cloud Customer Experience (CX) technology provider and the only ‘challenger’ named in the 2025 Gartner® CCaaS Magic Quadrant™’. Content Guru's 𝐬𝐭𝐨𝐫𝐦® platform brings together AI, communications, systems of record and IoT technologies in one secure environment.
𝐬𝐭𝐨𝐫𝐦 is the platform of choice for enterprises and public sector organizations seeking mission-critical CX that is highly scalable and has deep integrations into third-party hardware and software. Content Guru’s AI orchestration capabilities provide leading automation and human-assist capabilities as well as autonomous and semi-autonomous agentic AI assistants.
Content Guru’s ‘Omni’ pillars approach provides complete, unified CX: Omni-channel communications allow organizations and the public to reach out via their preferred method; Omni-automation introduces market-leading AI through Content Guru’s 𝐛𝐫𝐚𝐢𝐧® AI orchestration layer; Omni-data personalization is delivered through the 𝐬𝐭𝐨𝐫𝐦 CKS® Customer Data Platform; and Omni-customer integrations enable smooth service for IoT and digital devices.
Offices: Radius Court, Eastern Road, Bracknell, Berkshire RG12 2UP, GB · Maanplein 20, Den Haag, South Holland 2516 CK, NL · Dornierstrasse 4, Gilching, Bavaria 82205, DE · 900 E. Hamilton Avenue, Suite 530, Campbell, California CA 95008, US · 1-2-3-211 Kita-Aoyama, Minato-Ku, Tokyo 107-0061, JP
How many Customer Service & Support jobs are open in Bracknell, United Kingdom right now?
There are currently 83 open customer service & support positions in Bracknell, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Bracknell, United Kingdom?
Companies currently hiring include NEXT PLC, Marks and Spencer, The Estée Lauder Companies Inc., Content Guru, Specsavers Optical Stores, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Bracknell, United Kingdom?
Yes — 21 of the 83 open customer service & support positions offer remote or hybrid work (1 remote, 20 hybrid).
How do I apply for Customer Service & Support jobs in Bracknell, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.