Boston, Massachusetts, United States · On-site
$80k–$85k/yr
Welcome the World with Elegance at InterContinental® Boston – Where Every Guest’s Journey Begins with You. At IHG Hotels & Resorts, we believe hospitality is an art—and every team member brings their unique creativity, c…
Skills: Front Office Management, Guest Service, Staff Scheduling, Budgeting, Labor Cost Control
Boston, Massachusetts, United States · On-site
Welcome the World with Elegance at InterContinental® Boston – Where Every Guest’s Journey Begins with You. At IHG Hotels & Resorts, we believe hospitality is an art—and every team member brings their unique creativity, c…
Skills: Front Office Management, Guest Relations, Staff Coaching, Upselling, Cash Handling
Boston, Massachusetts, United States · On-site
$15/hr–$18/hr
Click here to see - A Day in the Life - In Store Shopper A Day in the Life: As the In-Store Shopper you will have the opportunity to be the best and select “the best of the best” for our online shoppers. To be successful…
Skills: Order Fulfillment, Customer Service, Product Selection, Inventory Management, Time Management
Boston, Massachusetts, United States · On-site
$53k–$55k/yr
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within ou…
Skills: HVAC Repair, Plumbing, Electrical Repair, Appliance Repair, Preventative Maintenance
Boston, Massachusetts, United States · On-site
$45/hr–$62/hr
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Skills: Pilates Instruction, Client Assessment, Program Development, Customer Service, Business Development
Boston, Massachusetts, United States · On-site
$45/hr–$62/hr
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Skills: Pilates Instruction, Client Assessment, Program Development, Customer Service, Business Development
Boston, Massachusetts, United States · On-site
POSITION SUMMARY: At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve. Our Dining Division is a true restaurateur. W…
Skills: Team Leadership, Guest Relations, Inventory Management, POS Training, Staff Scheduling
Boston, Massachusetts, United States · On-site
$120k–$140k/yr
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Hotel Operations, you’re not …
Skills: Hotel Operations, Hospitality Management, Leadership, Teamwork, Accountability
Boston, Massachusetts, United States · On-site
Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Boston. This is n…
Skills: Business Management, Customer Service, Entrepreneurship, Sales, Digital Marketing
Boston, Massachusetts, United States · On-site
$24/hr–$26/hr
Leasing Specialist / Administrative Assistant Location: RTH, Boston About Trinity Management At Trinity Management, we are committed to creating welcoming communities where residents feel at home. We are looking for a cu…
Skills: Leasing, Administrative Support, Customer Service, Property Management, Yardi
Boston, Massachusetts, United States · On-site
$13/hr–$19/hr
The ‘Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members across ages, industries, and backgrounds to forge meaningful …
Skills: Hospitality, Customer Service, Point Of Sale (POS), Alcohol Service, Communication Skills
Boston, Massachusetts, United States · On-site
$17/hr–$19/hr
Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individ…
Skills: Customer Service, Cash Handling, Financial Transactions, Verbal Communication, Written Communication
Boston, Massachusetts, United States · On-site
$31/hr–$33/hr
POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tabl…
Skills: Drink Preparation, Customer Service, Cash Handling, Inventory Management, Payment Processing
Windsor, Connecticut, United States · Hybrid
$67k–$85k/yr
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initi…
Skills: Salesforce Administration, Sales Cloud, Flows, Data Loader, Excel
Boston, Massachusetts, United States · On-site
$26/hr
Continental Battery Systems is a rapidly growing North American PE-backed company looking to add a highly-skilled, energetic, and collaborative employee to our team. We are seeking a career-minded candidate looking for a…
Skills: CDL-B Driving, Customer Service, DOT Compliance, Warehouse Operations, Battery Handling
Boston, Massachusetts, United States · On-site
$18/hr–$18/hr
Position Summary The Ambassador role is responsible for providing exceptional customer service to patients, families, and visitors to the hospital. The focus of this position is to serve as a liaison between the hospital…
Skills: Customer Service, Communication Skills, Multitasking, Conflict Resolution, HIPAA Compliance
Boston, Massachusetts, United States · On-site
$85k–$90k/yr
WinnCompanies is searching for a Property Manager II to join our team in Chelsea, MA. In this role, you will effectively manage, market, and maintain an affordable scattered-site apartment community consisting of five pr…
Skills: Property Management, Budgeting, Financial Reporting, Tenant Relations, Regulatory Compliance
Boston, Massachusetts, United States · On-site
HOK marked its 70th anniversary in 2025, and we continue to be a collective of future-forward thinkers and designers committed to tackling the critical challenges of our time. Our mission is simple yet powerful: improve …
Skills: Reception, Hospitality, Facilities Coordination, Vendor Management, Event Planning
Boston, Massachusetts, United States · On-site
$21/hr–$25/hr
Who We Are: Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging …
Skills: Retail Management, Customer Service, Visual Merchandising, Team Leadership, Sales Performance
Boston, Massachusetts, United States · On-site
$36/hr–$42/hr
Overview Come join Fleet Mobile Maintenance, where we have cutting-edge technology that reduces your admin time - so you can focus less on paperwork and more on doing what you love. We are a locally run, family-oriented,…
Skills: Troubleshooting, Diagnostics, Commercial Tractor Repair, Trailer Repair, Preventative Maintenance
Boston, Massachusetts, United States • On-site
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Manage day-to-day front office operations, including staff scheduling, training, and the delivery of luxury guest services. Oversee departmental budgets, labor costs, and guest satisfaction metrics to ensure brand standards are met.
Requires a Bachelor's degree in Hotel Management or Business Administration and at least 3 years of front office management experience. Must be fluent in English and capable of working nights, weekends, and holidays.
Welcome the World with Elegance at InterContinental® Boston – Where Every Guest’s Journey Begins with You.
At IHG Hotels & Resorts, we believe hospitality is an art—and every team member brings their unique creativity, care, and spirit to the canvas. Whether you're drawn to the rhythm of fine dining or the joy of creating seamless guest experiences, we invite you to be part of something exceptional. We’re looking for individuals who take pride in precision, celebrate service, and thrive in a refined, collaborative environment.
Hotel Overview
For over 70 years, the InterContinental® brand has defined worldly sophistication and timeless elegance. As a flagship property, InterContinental® Boston continues that tradition. Named one of the Best Hotels in the World by Condé Nast Traveler, our hotel is a beacon of luxury on Boston’s historic waterfront.
We offer 424 beautifully appointed guestrooms, stunning skyline and harbor views, a full-service spa and wellness club, premier event space, and a variety of globally inspired dining experiences. We invite passionate professionals to help us write the next chapter in our legacy of excellence.
Regulatory agencies – regarding safety and emergency matters
Other contacts as needed (professional organizations, community groups)
Bachelor’s degree in Hotel Management/Business Administration, plus 3 years Front Office/Guest Service experience including management experience, or an equivalent combination of education and experience. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
Other:
What We Offer
At InterContinental Boston, we reward your excellence with a work environment designed to nurture success:
Be the Voice of True Hospitality
If you believe that luxury lives in the details, and that guest interactions are opportunities to deliver elegance, connection, and meaning we invite you to join our world-class team. Help us deliver Forbes-level experiences, one guest at a time.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties. Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites Exclusive Partners: Iberostar Beachfront Resorts InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally. Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
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