Boston, Massachusetts, United States · On-site
$58k–$90k/yr
Job Description: WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and…
Skills: Level 2 Support, Microsoft Office 365, ServiceNow, ITIL Processes, Hardware Troubleshooting
Boston, Massachusetts, United States · On-site
Summary: The Personal Training Instructor is responsible for providing individualized fitness coaching that supports member goals, promotes safe and effective exercise practices, and enhances the overall Central Rock Gym…
Skills: Fitness Coaching, Program Design, Client Engagement, Customer Service, Rock Gym Pro
Boston, Massachusetts, United States · On-site
Summary: The Group Exercise Instructor is responsible for delivering high-quality group fitness classes that align with Central Rock Gym’s standards and support a positive, inclusive member experience. This role fosters …
Skills: Group Fitness Instruction, Class Management, Customer Service, Rock Gym Pro, Social Media Promotion
Boston, Massachusetts, United States · On-site
Summary: As a Climbing Instructor, you’ll play a key role in cultivating a fun, inclusive, and motivating environment for climbers of all levels. You’ll provide private and/or group instruction, helping members and guest…
Skills: Climbing Instruction, Coaching, Customer Service, Communication, Organization
Boston, Massachusetts, United States · On-site
$68k–$78k/yr
Food & Beverage Manager A warm smile says welcome home. Since 1900, The Lenox has been a beloved Back Bay landmark—an independent hotel known for its character, creativity, and genuine hospitality. We empower our t…
Skills: Leadership, Team Management, Staff Training, Scheduling, Payroll Processing
Boston, Massachusetts, United States · On-site
$26/hr–$28/hr
UDR is now hiring a Resident Service Specialist to join our team at 100 Pier 4, our apartment community (369 homes) located in Boston, MA. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident servic…
Skills: Customer Service, Move-In Coordination, Administrative Support, CRM Management, Property Oversight
Boston, Massachusetts, United States · Hybrid
$80k–$120k/yr
About the company: LinkSquares is a Boston-based, AI-powered CLM SaaS leader trusted by organizations like DraftKings, Manscaped, and Vivid Seats. We automate the contracting process for legal, finance, and HR teams, hel…
Skills: Renewal Negotiation, Upselling, Cross-selling, Relationship Management, Strategic Planning
Boston, Massachusetts, United States · Remote Solely
In a nutshell Role: Client Solutions Consultant - Clinical Educator (Academia) Department: Customer Team Location: United States (remote) - EST working hours preferred Type: Full-time Compensation: DOE Reporting to: Dire…
Skills: Curriculum Mapping, Clinical Education, Product Demonstrations, Client Onboarding, Training Delivery
Phoenix, Arizona, United States · On-site
$23/hr–$34/hr
About the Team The Technical Support Team at SevenRooms is part of DoorDash’s broader Customer Experience and Support Ops organization. We partner directly with hospitality operators around the world to deliver best-in-c…
Skills: Technical Troubleshooting, Customer Support, Strategic Problem Solving, B2B Support, SaaS Support
Boston, Massachusetts, United States · On-site
$18/hr–$20/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Boston, Massachusetts, United States · On-site
$30/hr–$32/hr
WinnCompanies is looking for a Regional Maintenance Technician to join our team. You will split your time between Westcott Twin in Swampscott, MA and multiple sites in the Boston, MA Area as well as a few properties loca…
Skills: HVAC, Plumbing, Electrical, Carpentry, Masonry
Boston, Massachusetts, United States · On-site
Job Opening: Technical Support Specialist iMotions - US: Boston Position Overview: Join iMotions as a Technical Support Specialist to help researchers gather insights into human behavior, cognition and emotions. iMotions…
Skills: Technical Support, Problem Solving, Windows OS, Customer Service, Zendesk
Boston, Massachusetts, United States · Remote OK
$75/hr–$100/hr
Job Summary The Technical Services Engineer, PACS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closel…
Skills: PACS, RIS, DICOM, HL7, Windows Server
Boston, Massachusetts, United States · Hybrid
$90/hr–$110/hr
Job Summary The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This role works closely with…
Skills: IT Support, Healthcare IT, Linux System Administration, Windows Server Administration, Network Troubleshooting
Boston, Massachusetts, United States · Remote OK
$35/hr–$39/hr
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resource…
Skills: Mechanical Troubleshooting, Electrical Troubleshooting, Preventive Maintenance, Customer Service, Technical Reporting
Boston, Massachusetts, United States · On-site
$24/hr–$28/hr
POSITION SUMMARY: Performs clinic support in both the clinical and administrative areas: In the clinical area the practice assistant, under the direction and supervision of a licensed Nurse or Provider, and in accordance…
Skills: Patient Intake, Vital Signs Collection, Phlebotomy, EKG, Medical Terminology
Boston, Massachusetts, United States · On-site
$140k–$160k/yr
About Lumafield: Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and speciali…
Skills: Account Management, Customer Success Strategy, Defense Program Lifecycle, ROI Analysis, Executive Presentation
San Francisco, California, United States · On-site
$140k–$160k/yr
About Lumafield: Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and speciali…
Skills: Customer Success Management, Medical Device Manufacturing, Account Management, CT Scanning Workflows, ROI Analysis
Boston, Massachusetts, United States · On-site
$22/hr–$31/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Patient Registration, Customer Service, HIPAA Compliance, Appointment Scheduling, Insurance Verification
Boston, Massachusetts, United States · On-site
$219k–$274k/yr
The base salary range for this position is dependent upon experience and location, ranging from: $219,000 - $274,000 What We Offer: Competitive benefits and growth opportunities Generous performance‑based bonuses 12% 401…
Skills: Digital Strategy, Customer Experience (CX), Big Data, Project Management, Digital Transformation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide on-site IT support by responding to incidents and requests across various office locations. Collaborate with administrators to maintain infrastructure and manage IT assets within the CMDB.
Requires 2 to 5 years of experience as a level 2 support technician with strong communication and customer service skills. A degree in computer science or certifications like A+ and Network+ are considered assets.
Job Description:
WSP wishes to be a leader in the quality of IT service offered to its users by offering them a varied but unified support structure consisting of a remote help desk, tech bars, a self-service portal, and several on-site technicians whose main mission is to respond to IT needs that require a physical presence in the various locations of the company. This position is made for those who like to be on the field and constantly in the heat of the action!
Responsibilities:
Respond to IT incidents and requests at your main office and during visits to offices in the region where you are located.
If necessary, transfer requests and incidents to a more specialized level of support.
Identify and document recurring problems and make recommendations for corrective measures, as well as participate in their implementation when possible.
Collaborate with the various administrators and analysts (server, network, security, etc.) to ensure the resolution of complex incidents and the maintenance of infrastructure equipment.
Develop collaborative relationships with office managers to better understand their IT challenges and work with your IT leader to address these needs as effectively as possible.
Participate in office deployment, relocation and renovation projects.
Monitor, report and contribute to the resolution of problems related to shared IT services (audio/video, printers, Wifi, cabling, networking, etc.).
Occasional preparation and replacement of computer workstations when the local group responsible for the preparation of this equipment cannot respond within the required time.
Maintain the inventory of IT assets in the CMDB rigorously.
If necessary, help resolve IT incidents remotely.
Participate in computer performance testing, report and documentation.
Contribute to the documentation of IT incident resolution processes.
Participate in the development of long-term strategies and planning for the future needs of IT services.
What sets you apart:
A very strong desire to serve and help users.
A marked interest and a great curiosity towards information technologies.
Able to communicate clearly orally and in writing.
Know how to manage priorities and customer expectations.
2 to 5 years of experience as a level 2 support technician.
Assets:
Degree or certificate in computer science or other computer-related discipline.
A+, Network Plus or Help Desk Institute certification.
Proficiency in Microsoft Office 365 and common office tools/software.
Knowledge of ServiceNow.
Knowledge of ITIL processes.
WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary (all locations): $57,800.00 - $90,000.00
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.
We are one of the world’s leading professional services firms, uniting our engineering, advisory and science-based expertise to shape communities to advance humanity. From local beginnings to a globe-spanning presence today, we operate in over 50 countries and employ approximately 73,000 professionals, known as Visioneers. Together they pioneer solutions and deliver innovative projects across sectors: Transport & Infrastructure, Property & Buildings, Earth & Environment, Water, Power & Energy and Mining & Metals. Together let’s unlock potential everywhere. #WeAreWSP
Offices: 1600, boul. René-Lévesque ouest, 11e étage, Montreal, Quebec H3H 1P9, CA
There are currently 2,906 open customer service & support positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mass General Brigham, CVS Health, VPNE, Domino's, Anna Jaques Hospital, among others. Browse the listings above to see every active employer.
Yes — 536 of the 2906 open customer service & support positions offer remote or hybrid work (162 remote, 374 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
