Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
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Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
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Full-time
high school
Retirement savings plan, Medical insurance, Dental insurance, Vision insurance, Basic life insurance, AD&D insurance
Posted 1d ago
Apply by Sep 10
~32 hrs/week
Responsibilities
The Security Officer will manage visitor access, monitor facility activity, and provide professional customer service at the front desk. They are responsible for responding to incidents, reporting suspicious activity, and ensuring site-specific security policies are followed.
Requirements
Candidates must be at least 21 years old and possess a high school diploma or equivalent. Preferred qualifications include computer proficiency, a guard card or license, customer service experience, and CPR/First Aid certification.
Full job description
Overview
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Full Time Lobby Security in Baltimore, MD, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Front Desk Security Officer at a dynamic technology, media, and telecommunications location, you will provide a welcoming presence, manage visitor access, monitor security-related activity, and respond to inquiries with professionalism. You will help to deter incidents through attentive observation and clear communication while delivering exceptional customer service. Join Allied Universal, where agility, reliability, innovation, teamwork, integrity, and a people-first culture guide our work.
Provide customer service to employees, visitors, and vendors at a front desk within a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
Monitor access to the facility, verify visitor credentials, issue visitor badges, and maintain accurate visitor and access records in accordance with site procedures.
Receive incoming calls, greet guests professionally, direct visitors to appropriate contacts, and communicate relevant information to site personnel.
Observe front-desk activity and access points, report suspicious activity, policy concerns, and facility issues to appropriate personnel, and help to deter unauthorized access.
Respond to incidents and critical situations in a calm, problem-solving manner, following established reporting and escalation procedures.
Minimum Requirements:
Comfortable using a computer or tablet is preferred.
A guard card or license is preferred.
Customer service experience is preferred.
CPR and First Aid certification is preferred.
Must be 21 years of age or older
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.
Why Join Us:
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth: Get paid training and access to career growth opportunities.
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you®.
Offices: 450 Exchange, Irvine, CA 92602, US · Eight Tower Bridge 161 Washington Street, Suite 600, Conshohocken, PA 19428, US · 10680 Treena St, Suite 450, San Diego, CA 92131, US · 6301 NW 5th Way, Suite 5500, Fort Lauderdale, FL 33309, US · 602 11th Avenue SW, Suite 312, Calgary, AB T2R 1J8, CA
How many Customer Service & Support jobs are open in Baltimore, MD right now?
There are currently 1,749 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Baltimore, MD?
Companies currently hiring include BJ's Wholesale Club, CVS Health, John Hopkins University, Mercy Medical Center, Baltimore, MD, Royal Farms, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Baltimore, MD?
Yes — 168 of the 1749 open customer service & support positions offer remote or hybrid work (86 remote, 82 hybrid).
How do I apply for Customer Service & Support jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.