Customer Service & Support Jobs in Austin, TX (Now Hiring) — 5,278 open — Page 89
Aventra
Client Success Specialist at IBT Apps
Austin, Texas, United States · Remote OK
Senior
Summary IBT Apps is currently looking to recruit a professional, empathetic, and detail-oriented Client Success Specialist to join our team. This individual will serve as the primary point of contact for customers, provi…
Skills: Customer Support, Banking Operations, Troubleshooting, Case Management, De-escalation
PulteGroup Georgia Division
Mortgage Financing Advisor - (Pulte Mortgage)
Austin, Texas, United States · On-site
Mid level
This position is 100% in person Monday - Friday in Austin, Texas. Job Summary The Mortgage Financing Advisor is primarily responsible for precontract and preapproval advisory conversations with potential homebuyers to in…
Skills: Mortgage Lending, Financial Guidance, Preapproval Services, Relationship Management, Business Development
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and adv…
Skills: Loyalty program management, Marketing strategy, Product operations, Data analysis, Financial acumen
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Customer service, Sales, Change agility, Communication, Customer problem solving
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Customer service, Sales, Change agility, Communication, Customer problem solving
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Food & Beverage service, Guest relations, Menu knowledge, Micros POS, Customer service
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer service, Staff management, Merchandising, Store operations, Training
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, …
Skills: Customer service, Staff management, Merchandising, Cash handling, Store operations
Serasana Southwest Austin
Part-time Spa & Tea Bar Associate
Austin, Texas, United States · On-site
$15/hr–$15/hr
Entry level
STUDIO OVERVIEW Serasana means “To Be Healthy,” and our mission is to create a community of hope and healing. Serasana is a Wellness Studio that fuses ancient wellness practices, specializing in stress and pain managemen…
What’s Your Purpose? What You Will Do As the Community Director, you will manage, market and maintain the apartment community while maximizing employee resources. Your drive, leadership, and managerial skills are essenti…
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store management, Customer service, Team development, Inventory management, Loss prevention
Job Type: Per Required Need Work Location: Market - SS - TX - Austin North Overview: 2020 Companies is seeking reliable, detail-oriented, and self-motivated Retail Installation & Merchandising Specialists to join our tea…
Req ID: 260785 Job Location: Austin,TX Work days/Shift Hours – Tuesday-Saturday 10:30 AM-complete Compensation: Starting pay ranges from $27.00 to $33.00 per hour, based on experience. Additional earning opportunities ma…
Work From Home - Part-Time Benefits Services Representative
Austin, Texas, United States · Remote Solely
$12k–$24k/yr
Entry level
What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that…
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…
Skills: Customer service, Communication, Interpersonal skills, Leadership, Team management
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your persona…
Skills: Customer service, Communication, Interpersonal skills, Leadership, Team management
About Bruno Bruno is the local-first, Git-native API client trusted by more than 4 million developers worldwide. From startups to Fortune 500 companies, engineering teams use Bruno to build, test, and collaborate on APIs…
Skills: Developer Relations, Technical Content Creation, API Tooling, Open Source Community Management, Git
Join Ferrovial: Where Innovation Meets Opportunity Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, w…
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Full-time
Posted 10d ago
~40 hrs/week
Remote in Florida, United States, Georgia, United States, Illinois, United States, Indiana, United States
Responsibilities
Serve as the primary point of contact for customers to provide product support and resolve inquiries via phone, email, and CRM. Collaborate with internal technical teams to ensure the swift resolution of complex issues while maintaining accurate documentation.
Requirements
Requires a minimum of 5 years of experience at a financial institution, specifically with core banking accounts such as deposits, IRAs, CDs, or loans. Candidates must possess strong communication skills and the ability to maintain professionalism under pressure.
Full job description
Summary
IBT Apps is currently looking to recruit a professional, empathetic, and detail-oriented Client Success Specialist to join our team. This individual will serve as the primary point of contact for customers, providing timely, courteous, and knowledgeable assistance in accordance with established service standards. The Client Success Specialist will ensure client satisfaction through clear communication, prompt issue resolution, and a commitment to excellence.
Who is IBT Apps?
At IBT Apps, we are more than just a financial services software company – we are a trusted partner to community banks and credit unions across the United States. Our mission is to empower these financial institutions to thrive in today's dynamic banking landscape. Join us in our mission to empower community banks, drive innovation, and make a lasting impact on the financial services sector. Discover what it's like to be part of a team that's reshaping the future of banking across the nation.
We have employees all over the US and we’re very comfortable working remotely. Our work style is results oriented, pragmatic and rational. We also prefer simple over complex.
Job Description
As a Client Success Specialist, you will:
Serve as the first line of support for incoming customer inquiries via phone, email, and CRM systems.
Greet customers professionally and maintain a positive, solution-focused tone in all communications.
Troubleshoot issues, provide product support, and ensure timely resolution of cases, escalating when necessary.
Use clear, concise language to guide clients, providing additional resources such as screenshots, documentation, or screen sharing as needed.
Maintain thorough and accurate documentation of customer interactions and internal actions in case notes.
Adhere to established response and resolution timeframes.
Practice empathy, de-escalation, and proactive communication strategies with upset or confused clients.
Ensure all communications are secure, using encryption when transmitting sensitive information.
Collaborate with internal departments (Tier 2 support, Development, Operations, etc.) to ensure swift resolution of complex issues.
Follow escalation protocols responsibility and ensure clients are informed and updated throughout the process.
Stay informed on system updates and proactively communicate relevant changes or delays to affected customers.
Skills & Requirements
Academic degrees don’t carry too much weight with us, but they make statements about your work ethics. You should demonstrate a strong work ethic and commitment to maintaining high ethical standards.
Prior banking experience is required.
A minimum of 5 years of experience at a financial institution is required, including core banking experience with deposit, IRA, CD, and/or loan accounts.
Strong verbal and written communication skills with impeccable spelling and grammar.
Ability to maintain professionalism and composure under pressure.
Strong problem-solving skills and attention to detail.
Demonstrated ability to manage multiple priorities and meet strict deadlines.
Prior experience in a customer/client support role preferred.
Familiarity with financial services or software support environment preferred.
How many Customer Service & Support jobs are open in Austin, TX right now?
There are currently 5,278 open customer service & support positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Austin, TX?
Companies currently hiring include Domino's, CVS Health, Compass Group, Goodwill Central Texas, Greystar, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Austin, TX?
Yes — 586 of the 5278 open customer service & support positions offer remote or hybrid work (207 remote, 379 hybrid).
How do I apply for Customer Service & Support jobs in Austin, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.