Palo Alto, California, United States · Hybrid
$136k–$266k/yr
The IT Go-to-Market (GTM) organization builds and operates the technology platforms that enable the end-to-end customer lifecycle, spanning Sales, Revenue Operations, Customer Support, Customer Success, and Professional …
Skills: Product management, SaaS, Cloud platforms, Customer support tooling, Workflow automation
Marriott International Hotels, Inc.Austin, Texas, United States · On-site
POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks …
Skills: Food and beverage operations, Customer service, Table setting, Cleaning, Supply replenishment
Austin, Texas, United States · Remote Solely
$200k–$245k/yr
Jeppesen ForeFlight is seeking a Senior Director of Strategic Programs to serve as a trusted strategic partner to the Senior Vice President of Professional Services and the broader PS leadership team. This is a unique an…
Skills: Strategic planning, Program management, Executive communication, Organizational design, Stakeholder management
Austin, Texas, United States · On-site
About Circular Services: Circular Services is a leading developer and operator of circular economy infrastructure and services and the largest private recycling company in the U.S. with operations across the country. We …
Skills: Route navigation, Physical labor, Heavy lifting, Safety compliance, Customer service
Marriott International Hotels, Inc.Austin, Texas, United States · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide ran…
Skills: Housekeeping, Cleaning, Customer Service, Attention To Detail, Physical Stamina
People's Community ClinicAustin, Texas, United States · On-site
$18/hr–$22/hr
Overview The Dental Assistant supports the mission of People’s Community Clinic by assuring that dental services are delivered in a manner consistent with PCC’s strong commitment to high-quality care and strong patient s…
Skills: Dental assisting, Patient care, Dental radiography, Sterilization, Infection control
People's Community ClinicAustin, Texas, United States · On-site
$17/hr–$20/hr
Overview Help coordinate the flow of patients through the front office in a manner that reflects superior customer service and ensures timely patient care. Location: 1101 Camino La Costa, Austin, Texas, 78752 Compensatio…
Skills: Customer service, Patient registration, Insurance verification, Medical billing, Electronic medical records
Austin, Texas, United States · On-site
Overview Does the opportunity to work with protein foods sound exciting? Does the opportunity to learn a skilled craft and working with your hands sound like an exciting adventure? Do you have a passion for delivering an…
Skills: Customer service, Food safety, Meat preparation, Product knowledge, Inventory management
Austin, Texas, United States · On-site
POSITION PURPOSE AND SUMMARY The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for ass…
Skills: Guest services, Laundry processing, Property management system, Cash handling, Key control
Austin, Texas, United States · On-site
$13/hr–$17/hr
As a Sr. Store Associate - Part Time, you will actively connect with customers, addressing their needs by recommending the right products, services, and solutions to enhance their experience. Through enthusiasm and exper…
Skills: Customer service, Sales, Merchandising, Inventory management, Print services
Austin, Texas, United States · On-site
$20/hr–$20/hr
Responsibilities Safely operate company vehicles along established service routes.Perform the respectful transfer and transportation of pets entrusted to our care.Maintain accurate chain-of-custody documentation and iden…
Skills: Vehicle operation, Customer service, Communication, Interpersonal skills, Documentation
Austin, Texas, United States · Remote OK
TechOp Solutions International is looking for Customer Service Representatives (CSRs) to provide high-quality customer service and administrative support. The CSR will serve as a primary point of contact for customers, r…
Skills: Customer Service, Administrative Support, Data Accuracy, Problem Resolution, Microsoft Office Suite
Austin, Texas, United States · On-site
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is…
Skills: Hardware troubleshooting, Software troubleshooting, Network troubleshooting, ATM repair, CCTV security cameras
Williams-Sonoma, Inc.Austin, Texas, United States · On-site
Holiday Seasonal Associate About the Role Join Williams-Sonoma this holiday season and help create an inspiring shopping experience for customers preparing to celebrate life's special moments at home. As a Holiday Season…
Skills: Customer service, Point-of-sale (POS) operation, Merchandising, Inventory management, Communication
Austin, Texas, United States · Remote Solely
About the Role As a Remote Travel Services Coordinator, you’ll play a key role in guiding travelers through every step of their journey—from the excitement of planning to their return home with lasting memories. Your mis…
Skills: Communication, Customer service, Attention to detail, Organizational skills, Proactive attitude
Austin, Texas, United States · On-site
$38k–$45k/yr
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company…
Skills: Dispatching, HVAC Operations, Work Order Management, Scheduling, Preventative Maintenance Planning
Austin, Texas, United States · On-site
We believe that a life of purpose has the power to transform the world. This isn't just a job - it's a chance to find your true purpose. We’re a full-service restaurant collection with locations from coast to coast…
Skills: Customer service, Hospitality, Order management, Communication, Organization
Austin, Texas, United States · On-site
$38k–$40k/yr
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company…
Skills: Dispatching, Customer Service, Scheduling, Communication, Problem Solving
Austin, Texas, United States · Hybrid
$40k–$45k/yr
About Us: We’re a fast-growing, privately held insurance company on a path to becoming a leading U.S. retail platform. We believe every client and customer relationship holds the potential to become something great…
Skills: Administrative support, Bilingual, Spanish, English, Records management
Austin, Texas, United States · On-site
$17/hr–$22/hr
Position: Residential Remodeler Location: Austin, TX Schedule: Monday-Friday with a start time of 6:30 AM Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in h…
Skills: Carpentry, Remodeling, Plumbing, Construction, Hand tools
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Own the product strategy and roadmap for post-sales technology platforms including CRM, Service Cloud, and AI-enabled support capabilities. Partner with business and engineering leaders to deliver scalable solutions that improve customer experiences and operational efficiency.
Requires 6+ years of product management experience in enterprise SaaS or cloud platforms with deep knowledge of customer support tooling. Candidates must have a bachelor's degree in Computer Science, Engineering, or a related field.
The IT Go-to-Market (GTM) organization builds and operates the technology platforms that enable the end-to-end customer lifecycle, spanning Sales, Revenue Operations, Customer Support, Customer Success, and Professional Services.
As a Senior Product Manager on the IT GTM team, you will own the product strategy and roadmap for post-sales technology platforms, including CRM, Service Cloud, support operations, customer portals, AI-enabled support capabilities, and enterprise integrations.
You will partner with business and engineering leaders to define product vision, prioritize investments, and deliver scalable solutions that improve customer and agent experiences, drive operational efficiency, and support business growth.
We are looking to speak to candidates who are based in Palo Alto, New York City, Seattle, or Austin for our hybrid working model.
Domain Expertise
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
REQ ID: 2273461617
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Think outside rows and columns.
Headquartered in New York, MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Built by developers, for developers, our modern database platform is a database with an integrated set of related services that allow development teams to address the growing requirements for today's wide variety of modern applications, all in a unified and consistent user experience. MongoDB has tens of thousands of customers in over 100 countries. The MongoDB database platform has been downloaded hundreds of millions of times since 2007, and there have been millions of builders trained through MongoDB University courses. To learn more, visit mongodb.com.
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