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Full-time
high school, professional certificate
Posted 6d ago
Apply by Aug 6
~40 hrs/week
Responsibilities
The Medical Assistant provides direct patient care in a multi-specialty clinic, including rooming patients, performing clinical procedures, and documenting health information. They collaborate with the care team to optimize clinical outcomes and ensure an efficient, high-quality patient experience.
Requirements
Candidates must have a high school diploma or equivalent and a Medical Assistant diploma or certification from an accredited program. Completion of a Medical Assistant externship and current Basic Life Support (BLS) certification are required.
Full job description
Overview
The Medical Assistant (MA) – Multi-Specialty position presents an exciting opportunity for Medical Assistants to expand their knowledge and skill set in a Multi-Specialty Clinic environment. Under direction of licensed medical and/or licensed nursing personnel, the Medical Assistant takes a central role in the delivery of health care for patients performing a variety of patient care duties in a Multi-Specialty clinic. The Medical Assistant collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes. Our team of Medical Assistants model a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and positive clinical outcomes.
Responsibilities
Essential Duties:• Collaborates with the patient’s care team including, primary care team, specialists, home care, hospital team, and any others involved with the patient’s care to optimize clinical outcomes.• Works as a team member, interacting with staff, patients, and providers to communicate and coordinate patient care and workflow effectively.• Improves the patient experience by completing pre-visit planning including reviewing notes from the previous visit and ensuring that results are documented (e.g., pre-visit lab results, diagnostic tests, pathology reports, other physician notes from a referral). Identifying whether any further information such as hospital discharge notes, emergency notes, etc. are available to maximize the patient and Provider face-to-face visit.• Enhances the patient experience by practicing AIDET during each patient interaction. • Rooms patients consistent with standardized workflow including verifying patient information, utilizing two-patient identifiers, documenting chief complaint and reason for visit, vital signs, BMI, pulse oximetry level as necessary, patient comfort level, medication list, allergies, smoking history, and other information as required. • As required and competency validated, performs appropriate, EKG, spirometry, point of care testing, specimen collection, staple and suture removal, wound care, toenail cutting, equipment cleaning/reprocessing and other requested procedures.• Performs clinical duties as assigned and competency validated in accordance with Standing Delegation Orders including, but not limited to: administering medications, immunizations, setting up exam or procedure rooms, preparing patients for examinations and /or treatments, assisting provider with exams or procedures, cleaning and disinfection of equipment, exam rooms and storage, stocking exam rooms, perform quality control checks on equipment as per manufacturer guidelines.• Dismisses patient at end of clinic visit including completing the orders, tasks, delivering patient education, scheduling follow up appointments, and reviewing the patient plan.• Enhances the patient experience by performing in-basket management, addressing MyChart messages, assisting with pre-certifications, referrals, authorizations, and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests.• Respects patient confidentiality at all times and treats patients with courtesy and respect.• Collaborates, communicates respectfully and professionally with all members of the care team in providing patient-centered care and regarding processes and clinical issues.• Develops and maintains favorable internal relationships, partnerships with co-workers, including managers, clinical support staff, providers, and business office staff.• Participates in daily patient care (unit) huddles.• Participates in continuous quality improvement projects in order to better serve the patient, family and healthcare system to improve the quality of service provided.• Attends staff meetings and education offerings both in person and via teleconference/online as required.• Supports organizational initiatives to promote and maintain a strong positive workplace culture.• Performs other duties as assigned
Knowledge/Skills/Abilities: Demonstrated knowledge of activities associated with the delivery of quality Medical Assistant duties. High level of skill at building relationships and providing excellent customer service. Strong attention to detail and accuracy. Ability to utilize computers for data entry and information retrieval. Excellent verbal and written communication skills
Qualifications
MINIMUM EDUCATION:
Graduation from high school or equivalentMedical Assistant Diploma and/or National Medical Assistant Certification Graduation from an accredited Medical Assistant Program or equivalent military healthcare experience
MINIMUM EXPERIENCE:• Completion of a Medical Assistant externship
REQUIRED CERTIFICATIONS/LICENSURE: Holds and maintains these certifications as a professional. Lapsing/expiration of these certifications/licensure will result in suspension of work:1. Basic Life Support (BLS) - Obtained through approved American Heart Association or Red Cross.
PREFERRED EXPERIENCE: • One (1) of Medical Assistant experience preferably in an ambulatory clinic setting with Specialty services• Experience with Epic.
Related keywords
Medical AssistantNephrologyMulti-Specialty ClinicPatient CareClinical OutcomesAIDETVital SignsBMIPulse OximetryEKGSpirometryPoint of Care TestingSpecimen CollectionWound CareMedication AdministrationImmunizations
Created by voters in 2004, Central Health’s mission is to improve the health of the community by caring for those who need it most. We are empowering communities with care by building a better healthcare system.
Central Health is the public hospital district serving the residents of Travis County. Central Health’s core objective is to be healthcare system providing high-quality, equitable care for low-income Travis County residents.
The hospital district is also indebted to the taxpayers of Travis County—who fund the majority of Central Health’s budget—to operate in a fiscally responsible and transparent manner.
Central Health is a separate political subdivision of the State of Texas created in 2004 by a vote of Travis County residents. The boundaries of its health care service area and taxing jurisdiction are contiguous with Travis County.
In early 2022, Central Health adopted a Healthcare Equity Plan which will guide the immediate and long-term work of the hospital district to improve health and reduce inequities for Travis County’s low-income population.
The plan identifies four strategic imperatives: Access & Capacity, Care Coordination, Member Engagement, and System of Care.
Offices: 1111 East Cesar Chavez St., Austin, TX 78702, US
How many Customer Service & Support jobs are open in Austin, TX right now?
There are currently 5,229 open customer service & support positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Austin, TX?
Companies currently hiring include Domino's, CVS Health, Compass Group, Goodwill Central Texas, Greystar, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Austin, TX?
Yes — 591 of the 5229 open customer service & support positions offer remote or hybrid work (210 remote, 381 hybrid).
How do I apply for Customer Service & Support jobs in Austin, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.