Austin, Texas, United States · Remote OK
$68k–$72k/yr
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Client Success, Account Management, Relationship Building, Strategic Planning, Data Analysis
Vilnius, Vilnius County, Lithuania · Hybrid
$2k–$3k/mo
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: General ledger accounting, US GAAP, Financial analysis, Accruals, Reconciliation
Austin, Texas, United States · Remote Solely
$16/hr–$18/hr
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Content Moderation, Bilingual, Italian, English, Data Analysis
London, England, United Kingdom · Hybrid
$57k–$65k/yr
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. O…
Skills: Account Management, Client Success, Social Media Marketing, Salesforce, Gainsight
New York, New York, United States · Hybrid
$148k–$157k/yr
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Community management, Customer marketing, Advocacy programs, Gainsight, Salesforce
Munich, Bavaria, Germany · Hybrid
$80k–$123k/yr
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. O…
Skills: Solution consulting, Sales support, Presentation skills, Business case development, ROI analysis
Sydney, New South Wales, Australia · Hybrid
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Customer Success Management, People Management, Enterprise Account Management, Retention Strategy, Revenue Forecasting
Austin, Texas, United States · Hybrid
$140k–$160k/yr
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Sales, Prospecting, Negotiation, Closing, Territory management
Austin, Texas, United States · Remote OK
$120k–$140k/yr
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Territory Management, Prospecting, Negotiation, Closing Deals, Pipeline Building
Bengaluru, Karnataka, India · Hybrid
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Workday Configuration, Workday Report Writer, Calculated Fields, EIBs, HCM
London, England, United Kingdom · Hybrid
$75k–$80k/yr
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. O…
Skills: B2B Marketing, Demand Generation, Integrated Marketing, SaaS Marketing, Go-To-Market Strategy
Sydney, New South Wales, Australia · Hybrid
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Customer Success Management, Enterprise Account Management, C-suite Stakeholder Engagement, Renewal Forecasting, ROI Storytelling
Vilnius, Vilnius County, Lithuania · Hybrid
$2k–$2k/mo
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Customer Service, Technical Troubleshooting, B2B Communication, Problem Analysis, Ticket Management
Vilnius, Vilnius County, Lithuania · Hybrid
$3k–$3k/mo
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Account Management, Client Success, Problem Solving, Communication, Time Management
London, England, United Kingdom · Hybrid
$50k–$58k/yr
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. O…
Skills: Project Management, Engagement Management, Client Relationship Management, SaaS Implementation, Stakeholder Management
Bengaluru, Karnataka, India · Hybrid
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Marketing Operations, Email Marketing, Customer Marketing, Gainsight, Salesforce
Bengaluru, Karnataka, India · Hybrid
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Content moderation, Critical thinking, Attention to detail, Data analysis, Communication
Austin, Texas, United States · Remote OK
$68k–$101k/yr
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Account Management, Client Relationship Management, Upselling, Presentation Skills, Time Management
Bengaluru, Karnataka, India · Hybrid
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Sales Cycle Management, Inbound Lead Qualification, Campaign Management, Consultative Selling, Cross-Cultural Communication
Vilnius, Vilnius County, Lithuania · Hybrid
About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billio…
Skills: Coaching and Mentoring, Resource Management, Stakeholder Management, Process Improvement, Technical Support Management
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The Client Success Manager will manage a portfolio of enterprise accounts to ensure renewal, growth, and the successful adoption of AI-powered solutions. They will serve as the primary point of contact, providing strategic business reviews and identifying opportunities to help clients achieve their objectives.
Candidates must have at least 3 years of experience in client-facing roles managing mid-market or enterprise accounts. The role requires strong analytical skills, exceptional communication abilities, and a consultative approach to problem-solving.
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
Bazaarvoice is gearing up for new triumphs and are on the lookout for a passionate Client Success Manager to join our stellar Contextual Commerce team! Elevate your career by supporting our Enterprise clients, where your role as a C&C Strategist will be at the forefront of creating and nurturing impactful, long-lasting professional relationships with key stakeholders.
As a Client Success Manager on our Contextual Commerce team, you will be at the heart of our mission to support Enterprise clients reap the maximum benefit from our AI-powered solution. Your focus will be on creating and growing trusting, lasting professional relationships with key stakeholders. Be part of a team that thrives on excellence and is dedicated to delivering unparalleled success for our clients.
\nWhat You'll Do:Strengthen and grow the relationship and opportunity with each account in your portfolio (typically 5-10)
Ensure renewal and growth of each account in your portfolio
Serve as the dedicated point of contact for your accounts and respond to all requests quickly and professionally
Pitch our product roadmaps to identify opportunities where we can help your accounts achieve their business objectives
Stay up to date on each of your accounts’ businesses and objectives so you’re able to identify opportunities for Bazaarvoice to help now and in the future
Provide monthly and quarterly business reviews for each of your accounts, as well as brainstorming and strategy sessions
Craft compelling narratives out of performance data to convey our value.
Attend and host relationship building and networking events
Leverage the strong, trusting relationships you’ve built and the fantastic results your clients see using Bazaarvoice to generate referrals for new business
3+ years experience client facing and managing mid-market level accounts
Track record creating and growing trusting, lasting professional relationships with key stakeholders at large enterprise clients
Charismatic and exceptional communicator
You are naturally consultative and love to teach complex concepts in a simple way
You love brainstorming, creative thinking and are an excellent problem solver
Project management comes easy to you and you have the ability to prioritize and maintain focus
Deeply analytical and excited to dig into the data
Not afraid of a complex technical product
You are energetic, positive, and have a solutions-first approach
You are unafraid of taking on new responsibilities
You are self-directed, hard-working, and passionate about what you do
You have a take control and get things done mindset, and activity that reflects such
#LI-Remote
#LI-JM1
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our North America Life Page to meet our regional teams and see what life is like in our local offices.
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
As part of our final selection process, the successful candidate will be required to undergo a routine pre-employment background check. This process is strictly conditional upon your prior written consent.
Be Discovered. Be Trusted. Be Chosen.
We’re Bazaarvoice—the world’s most trusted network of authentic consumer voices. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices in North America, Europe, and Australia. We source, verify, and amplify authentic ratings, reviews, photos, and videos at scale—helping 13,000+ of the world's leading brand and retail sites reach shoppers, build trust, and drive conversions. In an era of rising AI agents and consumer skepticism, Bazaarvoice provides the gold standard in trust, with 97% of our billions of pieces of content reviewed for authenticity. Put simply, we help brands and products be discovered, trusted and chosen by shoppers and AI.
Offices: 10901 Stonelake Blvd., Austin, Texas 78759, US · 33 Avenue de Wagram, Paris, France 75017, FR · 1 Butterwick, London, England W6 8DL, GB · 435 Hudson St., Suite 400, New York, New York 10014, US · 14 Fountain St, Floor 3, Belfast, Northern Ireland BT1 5ED, GB
Be Discovered. Be Trusted. Be Chosen.
We’re Bazaarvoice—the world’s most trusted network of authentic consumer voices. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices in North America, Europe, and Australia. We source, verify, and amplify authentic ratings, reviews, photos, and videos at scale—helping 13,000+ of the world's leading brand and retail sites reach shoppers, build trust, and drive conversions. In an era of rising AI agents and consumer skepticism, Bazaarvoice provides the gold standard in trust, with 97% of our billions of pieces of content reviewed for authenticity. Put simply, we help brands and products be discovered, trusted and chosen by shoppers and AI.
Offices: 10901 Stonelake Blvd., Austin, Texas 78759, US · 33 Avenue de Wagram, Paris, France 75017, FR · 1 Butterwick, London, England W6 8DL, GB · 435 Hudson St., Suite 400, New York, New York 10014, US · 14 Fountain St, Floor 3, Belfast, Northern Ireland BT1 5ED, GB
