Allentown, Pennsylvania, United States · On-site
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Communication Skills, Data Entry, Pharmacy Knowledge, Customer Service, Inventory Management
Allentown, Pennsylvania, United States · On-site
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Data Entry
Allentown, Pennsylvania, United States · On-site
$90k–$100k/yr
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Client Relationship Management, Operational Management, Financial Acumen, Team Leadership, Staff Development
Allentown, Pennsylvania, United States · On-site
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Emergency Dispatching, CAD System Operation, Radio Communication, Customer Service, Data Entry
Allentown, Pennsylvania, United States · Remote OK
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Clinical Triage, Nursing Judgment, Patient Assessment, Electronic Health Records, Patient Communication
Allentown, Pennsylvania, United States · On-site
Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forwar…
Skills: Customer Service, Medical Equipment Fitting, Inventory Management, Insurance Verification, Patient Education
Allentown, Pennsylvania, United States · On-site
$18/hr–$20/hr
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and f…
Skills: Patient Service, Scheduling, Insurance Verification, Payment Collection, Communication
Allentown, Pennsylvania, United States · On-site
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Patient Advocacy, Clerical Service Delivery, Patient Registration, Scheduling, Payment Collection
Allentown, Pennsylvania, United States · Hybrid
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Clinical Triage, Patient Engagement, Leadership, Coaching, Communication
Allentown, Pennsylvania, United States · On-site
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Food Preparation, Patient Care, Customer Service, POS System Operation, Tray Assembly
Allentown, Pennsylvania, United States · Remote OK
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Clinical Triage, Team Management, Patient Experience, Performance Feedback, Clinical Protocol Adherence
Allentown, Pennsylvania, United States · Remote OK
Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role delivers empathetic, accurate, and compli…
Skills: Payment Processing, Insurance Verification, Claims Support, Patient Education, EMR Systems
Allentown, Pennsylvania, United States · On-site
$55/hr–$90/hr
Windows and Doors Warranty Service Technician UTS, LLC is looking for experienced independent contractors to perform warranty service work for door and window manufacturers and retailers across the United States. Our co…
Skills: Window Inspection, Door Repair, Installation, Customer Relations, Diagnosis
Allentown, Pennsylvania, United States · Remote OK
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Clinical Triage, Nursing Judgment, Patient Assessment, Electronic Health Records, Communication Skills
Allentown, Pennsylvania, United States · On-site
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Emergency Dispatching, CAD System Operation, Radio Communication, Customer Service, Patient Transport Scheduling
Allentown, Pennsylvania, United States · On-site
Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forwar…
Skills: Customer Service, Medical Equipment Fitting, Inventory Management, Insurance Verification, Order Fulfillment
Allentown, Pennsylvania, United States · On-site
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Patient Advocacy, Patient Registration, Customer Service, Appointment Scheduling, Insurance Verification
Allentown, Pennsylvania, United States · On-site
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Customer Service, Sales, Membership Acquisition, Conflict Resolution, Basic Math
Allentown, Pennsylvania, United States · Remote OK
Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forwar…
Skills: Medical Interpretation, Cross-cultural Communication, Medical Terminology, Verbatim Interpretation, Cultural Mediation
Allentown, Pennsylvania, United States · On-site
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of …
Skills: Clinical Triage, Patient Engagement, Leadership, Coaching, Communication
Allentown, Pennsylvania, United States • On-site
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The Retail Pharmacy Technician is responsible for delivering medications, filling patient medication orders, and assisting customers with insurance-related questions. They also perform administrative duties and collaborate with pharmacy teams to ensure timely resolution of medication concerns.
Candidates must have a high school diploma and PA Pharmacy Technician Licensure, with 3-5 years of retail pharmacy experience preferred. Strong communication skills, knowledge of pharmacy insurance plans, and the ability to maintain confidentiality are essential.
Under the direction of a pharmacist, delivers medications, including filling patient medication orders for outpatient prescriptions, running cash register, helping customers with insurance related questions, waiting on customers, answering phones and utilizing the pharmacy computer system. Performs administrative duties as assigned.
Effectively follows workflow procedures with an in-depth understanding of each workstation (i.e., Pick-Up, Drop-Off, Production) for day-to-day processing of patient medication orders.
Demonstrates compassion and care by proactively identifying and resolving potential problems to ensure customers have their medications when needed; collaborations with immediate and extended pharmacy teams, medical staff, insurance companies, and customers alike to resolve issues, ensure accuracy, and deliver timely resolution of any medication or insurance related concerns.
Fills medications from computer-generated labels.
Demonstrates ability to answer telephone/window and deal with visitors to pharmacy appropriately.
Demonstrates ability to involve other pharmacy staff when appropriate.
Directs all drug information questions to a pharmacist, communicates in a courteous and professional manner utilizing proper etiquette, and communicates all pertinent information to the technician on the next shift.
Assists the Pharmacist in filling prescription items, as permitted by the State Board of Pharmacy.
Labels products appropriately, including cautionary or auxiliary labels.
Takes inventory, places orders, checks in drugs and supplies, stocks shelves and removes out-of-date items from the inventory. Inputs patient data medication orders into a computer system.
Prepares medications including emulsions, liquids, powders, and ointments.
Packages medications for dispensing for delivery.
Processes return to stock medications.
Knowledge of Data Entry experience is a plus.
Keeps work area clean, neat, and free of excess items, maintains adequate par levels of medications within shift and removes all outdated drugs.
Delivers or retrieves medications when the supervising pharmacist views the situation as necessary.
Utilizes effective interpersonal communication skills while maintaining confidentiality of patient information and addresses co-workers and customers in a pleasant and cooperative manner. Communicate with hospital staff, physician office personnel and other caregivers in a pleasant and professional manner.
Communicate with insurance carriers to obtain payment for prescription claims. At point of sale, verify that customer receives the correct prescription(s).
Communicate with prescribers and their agents to obtain refill authorization.
Performs routine activities with minimal supervision, offering to provide additional help when needed, and participates in training of new employees.
Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.
Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).
Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.
Complies with Network and departmental policies regarding attendance and dress code.
Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.
Physical Demands: Heavy Work Exertional activity, occasionally lift and/or carry 100 lbs., frequently lift and/or carry 50 lbs. Stand and/or walk at least 6 hours in an 8-hour workday
Non-exertional activity: Stooping (bending at the waist) and crouching (stooping and bending at the knees) - required frequently, Handling (grasping) - required frequently, Fingering (fine manipulation) - required only occasionally.
Important: The functional capacity to perform heavy work includes the functional capacity to perform medium, light and sedentary work. Good physical and mental health. Neat, clean, free from body odors, conforms to the uniform code. Physical stamina for standing, walking, turning, stooping, bending, climbing, stretching and lifting in the provision of job responsibilities. Finger and hand dexterity necessary to handle office equipment. Visual and auditory acuity required to provide job functions.
Environmental Conditions: Inside - Office environment, Outside - Traveling to office errands in extreme cold and heat, wet and/or humid conditions, snow, ice and/or fog.
Hazards: road and driving.
High school diploma or graduate equivalent degree.
PA Pharmacy Technician Licensure required; National certification preferred, 3-5 Years Retail Pharmacy experience preferred, Professional demeanor; Ability to respect confidentiality of patient data; Strong communication skills; Strong knowledge of pharmacy insurance plans and plan rules; Courteous attitude; Understanding of medical terminology and calculations; Ability to type at least 35 words per minute; Knowledge of computer operations; Knowledge of medication brand and generic names; Knowledge of insurance and third-party payment systems. Requires successful completion of on-the-job training in each area of the department within the first six months of employment.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
The care you trust. Now more than ever.
In 2025, the U.S. Department of Health and Human Services ranked St. Luke’s #1 – ahead of Houston Methodist and Mayo Clinic – as the nation’s top health system for quality, safety and patient experience. This objective recognition based on hospital data reported to the government reaffirms St. Luke’s preeminent position as a leader among the largest and most respected health care providers in the country. ✨
Offices: 801 Ostrum Street, Bethlehem, PA 18015, US · 1872 St Luke's Blvd, Easton, Pennsylvania 18045, US · 1021 Park Avenue, Quakertown, PA 18951, US · 1736 Hamilton Street, Allentown, PA 18103, US · 360 West Ruddle Street, Coaldale, PA 18218, US
There are currently 582 open customer service & support positions in Allentown, PA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Lehigh Valley Health Network, St. Luke's University Health Network, Domino's, AutoZone, CVS Health, among others. Browse the listings above to see every active employer.
Yes — 49 of the 582 open customer service & support positions offer remote or hybrid work (34 remote, 15 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
