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Allentown, Pennsylvania, United States · On-site
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H&R Block
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Allentown, Pennsylvania, United States · Remote OK
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Allentown, Pennsylvania, United States · Remote OK
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Brand Rep - Audits, Merchandising and Quality Control
The Brand Representative will conduct recurring in-store visits to perform retail audits, ensure product quality, and maintain brand visibility. They will also assist retail staff with display merchandising and submit real-time data and photos via the company app.
Requirements
Candidates must have a friendly, professional demeanor with strong relationship-building skills and high attention to detail. Proficiency with mobile reporting tools and access to a personal smart device with reliable transportation are required.
ThirdChannel matches passionate, lifestyle-driven individuals with the brands they genuinely align with. Through innovative in-store retail technology solutions, we bring products to life inside retail environments, helping brands optimize performance and grow in today's dynamic retail landscape.
About the Role
ThirdChannel is hiring a 1099 Brand Representative to conduct in-store retail audits, merchandising, and quality control visits in support of a leading wireless and connectivity brand. As an independent Brand Representative, you will act as a key liaison between the brand and retail store environments, conducting recurring in-store visits to perform audits, ensure product quality, and elevate the brand experience.
Store visits run one hour and are scheduled twice per month, with total store count varying by market. This is a highly flexible, supplemental income opportunity, with immediate start dates available upon certification. Success looks like accurate, on-time audits, strong brand visibility, and a well-maintained presence across your assigned retail locations.
Key Responsibilities
Retail Audits & Quality Control
Execute structured store visits on a recurring basis to evaluate product presentation, brand visibility, and overall store conditions.
Visit Execution
Each initial visit begins with an audit, moves into follow-up visits to resolve issues, and transitions into visual merchandising as the year progresses.
Display & Merchandising Fixes
Assist retail staff in resolving brand or display issues on the sales floor.
Technology & Reporting
Use the ThirdChannel App to navigate visits, complete surveys, and submit real-time data and photos.
Qualifications
Friendly, engaging personality with excellent relationship-building skills.
High attention to detail, highly professional, and reliable.
Tech-savvy, with a high comfort level navigating mobile reporting tools.
Reliable transportation to travel to local retail store locations.
Access to a personal smart device with internet connectivity (iOS 17.0+ or Android 10.0+).
Experience in wireless, telecommunications, or consumer electronics retail a plus.
Must complete the Brand Rep Certification before starting.
Compensation & Benefits
Competitive starting pay of $24 per hour, based on relevant experience and market conditions.
Additional travel incentive added to every store visit.
Independent contractor (1099) position offering excellent supplemental income.
Flexible scheduling coordinated directly with store management.
Store visits scheduled twice per month, one hour per visit (total store count/monthly hours will vary by market).
Immediate start dates available upon certification.
Your brand. Every store. Backed by passionate experts, cutting-edge technology, and real-time intelligence
Industry
Retail
Company size
51-200 employees
Founded
2012
Headquarters
Boston, Massachusetts
LinkedIn followers
6,686
Total funding
$9M
Brands that partner with ThirdChannel see consistent execution across every retail location, store associates who genuinely know and sell their products, and displays that are properly set, maintained, and always on brand.
We are a fully managed retail field service. We scope, staff, train, deploy, and report on your brand's retail presence so you never have to. From rep recruitment and onboarding to visual merchandising, display compliance, associate training, field execution, competitive intelligence, and executive reporting, we own every layer of your retail operation across specialty, wholesale, and direct-owned retail.
We don't hand you software and wish you luck. We own the outcome, bringing together passionate brand experts, cutting-edge technology, and real-time intelligence to ensure your brand looks its best, sells confidently, and wins at retail.
Offices: 60 Canal St, Boston, Massachusetts 02114, US
Data IntelligenceAnalyticsReal-Time ReportingRetail Execution and Monitoring for Consumer Goods CompaniesBrand ExecutionIn-Store Brand ExecutionRetail Merchandising ServicesIn-Store DemosAsset TrackingAssociate Education
How many Customer Service & Support jobs are open in Allentown, PA right now?
There are currently 683 open customer service & support positions in Allentown, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Allentown, PA?
Companies currently hiring include Lehigh Valley Health Network, St. Luke's University Health Network, CVS Health, AutoZone, Domino's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Allentown, PA?
Yes — 60 of the 683 open customer service & support positions offer remote or hybrid work (40 remote, 20 hybrid).
How do I apply for Customer Service & Support jobs in Allentown, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.