Albert-Eden, Auckland, New Zealand · On-site
Position Title: KFC Team Member Department: KFC Operations Prepared By: Human Resources Location: PURPOSE OF POSITION The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, …
Skills: Customer service, Food preparation, Cash handling, Cleaning, Food safety
Albert-Eden, Auckland, New Zealand · On-site
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Albert-Eden, Auckland, New Zealand · On-site
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Albert-Eden, Auckland, New Zealand · On-site
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Albert-Eden, Auckland, New Zealand · On-site
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Albert-Eden, Auckland, New Zealand · On-site
Ride Consultant /Service Technician Ride Consultant / Service Technician SPECIALIZED NEW ZEALAND LIMITED Mount Eden, Auckland | Full time | Tuesday – Saturday Tools in one hand. Rider stories in the other. Want to work d…
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Albert-Eden, Auckland, New Zealand · On-site
About Chemist Warehouse NZ Established in New Zealand in 2017, Chemist Warehouse has rapidly grown to over 70 stores and continues to expand. We take great pride in being innovative, competitive, and responsive to the ev…
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Albert-Eden, Auckland, New Zealand · On-site
The role Our Eden Village in Auckland are looking for a casual Café Assistant to join their dedicated team. What you’ll be doing: Assisting with the preparation of the café Delivering top class customer service to a high…
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Albert-Eden, Auckland, New Zealand · On-site
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FarroAlbert-Eden, Auckland, New Zealand · On-site
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Albert-Eden, Auckland, New Zealand · On-site
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Albert-Eden, Auckland, New Zealand · On-site
About Chemist Warehouse NZ Established in New Zealand in 2017, Chemist Warehouse has rapidly grown to over 60 stores and continues to expand. We take great pride in being innovative, competitive, and responsive to the ev…
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Albert-Eden, Auckland, New Zealand · On-site
Company Description Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part …
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Albert-Eden, Auckland, New Zealand · On-site
Company Description Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country. As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part …
Skills: Retail Sales, Customer Relationship Management, Communication Skills, Point Of Sale Systems, Product Knowledge
Albert-Eden, Auckland, New Zealand · On-site
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Albert-Eden, Auckland, New Zealand · Hybrid
$60k–$68k/yr
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Albert-Eden, Auckland, New Zealand · On-site
About Chemist Warehouse NZ Established in New Zealand in 2017, Chemist Warehouse has rapidly grown to over 60 stores and continues to expand. We take great pride in being innovative, competitive, and responsive to the ev…
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Albert-Eden, Auckland, New Zealand · On-site
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The Team Member is responsible for providing excellent guest service, preparing quality food products, and maintaining restaurant cleanliness. They must also follow food safety procedures, handle cash transactions, and support overall restaurant operations.
Candidates should ideally have a minimum of NCEA Level 1 or be working towards it. Previous customer service experience is preferred but not essential, and the ability to work under pressure and follow written procedures is required.
Department: KFC Operations Prepared By: Human Resources
Location:
The Team Member is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant.
The Team Member provides each guest with a positive guest service experience, prepares quality food products and keeps the restaurant clean.
∙ Follow guest service guidelines and procedures; take appropriate action to ensure guests receive service beyond their expectations
∙ Work assigned stations accurately and productively; clean and stock station areas; perform other cleaning duties as assigned
∙ You may be required to cook as an when required by your supervisor
∙ Handle all food products according to RBL procedures
∙ Follow RBL food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees
∙ Report faulty equipment and fixtures to the manager on duty
∙ Order taking and serving food and beverage orders.
∙ Operating an electronic register, receiving payment and making change.
∙ Packing products into food packaging for takeaway or trays for serving, with condiments. ∙ Handing packed orders to customers from the packing bench to front counter or out the drive-thru window to the customer’s vehicle.
∙ Washing, cutting, dicing, slicing vegetable and salad ingredients.
∙ Measuring and mixing foods e.g. potato mix, gravy mix
∙ Using a potato scoop to scoop mash potato into pottles and pouring gravy on top. ∙ Preparing food such as burgers, wraps and salads
∙ Operating cooking equipment such as potato mixer, microwave, warmer timers ∙ Heating simple food items e.g. burger buns, rolls and tortillas
∙ Monitoring food timers for food safety ‘shelf life’ control and discards products
∙ Loading chip basket with raw fries placing in to the fryer, lifting and dumping cooked chips from the basket into the chip hopper, ready for serve.
∙ Scooping hot chips using a chip scoop into takeaway packaging.
∙ Moving chicken trays from the warming cabinet into the chicken display.
∙ Cleaning food preparation areas, cooking surfaces, food containers and utensils ∙ Handling general purpose detergents and sanitiser for cleaning
∙ Clearing tables of food packaging, emptying rubbish bins and carrying rubbish bags to the rubbish skip back of house.
∙ Strive to improve personal skills and performance
∙ Relevant cook training may be provided as and when required
∙ Communicate to immediate supervisor when additional training, guidance and practice are needed
∙ Keep immediate supervisor informed of anything which might affect guests, other employees and overall operations
∙ Is performance oriented and driven; understands performance expectations and is aware of performance results
∙ Consistently meet job expectations to positively impact the sales and profits of the restaurant ∙ Contribute to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work
∙ Support the goals, decisions and directives of restaurant management; perform additional duties and responsibilities as directed
∙ Follow RBL guidelines for food and cash controls, follow cost control guidelines to maintain and minimize restaurant costs; properly use all products, suppliers, equipment and facilities
∙ Take reasonable care for your own health and safety at work, and that your actions/omissions do not cause harm to any other person in the workplace (including, for example, co-workers and customers)
∙ Participate in creating and maintaining a safe and healthy work environment, particularly by complying with instructions, policies and procedures
∙ Advise manager of any/all work related injuries, accidents, near misses and hazards or potential hazards (including any faults to equipment), and risks or potential risks to health and safety
∙ Restaurant Manager
∙ Assistant Restaurant Manager
∙ Customers
∙ Area Managers
∙ Store Team
Qualifications:
∙ Ideally a minimum of NCEA Level 1 or working towards Level 1
∙ Previous customer service or customer facing experience is favoured but not essential
∙ Places customer first and goes out of their way to ensure customer satisfaction ∙ Able to work under pressure, remaining calm at all times
∙ Works well with others and is supportive and collaborative
∙ Focused on achieving results and strives to meet targets
∙ Acts with integrity at all times
∙ Works within guidelines, policies and rules and is a natural rule follower
∙ Focused on the safety and wellbeing of others at all times including customers and peers ∙ Communicates effectively verbally with customers and the team and is clear and concise ∙ Able to comprehend written English and able to complete online training modules and follow written procedures and policies with ease
∙ Manages time well to complete set tasks and works quickly and with purpose to maintain momentum
This Position Description summarises the primary responsibilities of this role at the time of commencement. Various other responsibilities not listed here may also fall within the responsibility parameters of the position. From time to time and with the natural developments of business structure and practice, an employee may be required to perform additional or new responsibilities that fall reasonably within the expectations of this role. Any significant adjustments to role responsibilities will always be made after consultation with the employee.
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it. Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US
There are currently 18 open customer service & support positions in Albert-Eden, New Zealand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Chemist Warehouse New Zealand, Noel Leeming, All Clear Group, Alliance Automotive Group, DECJUBA, among others. Browse the listings above to see every active employer.
Yes — 1 of the 18 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
